Flagship Amsterdam - Best Canal Cruise Amsterdam

I genuinely don’t know how Flagship Amsterdam is allowed to operate a “tour,” because what we experienced was a floating exercise in chaos, discomfort, and disappointment. First of all, the wait time was outrageous. We stood around for ages with absolutely no clear instructions, no communication, and no sense that anyone running the operation had even the faintest idea what was going on. Staff were milling about looking confused, guests were asking basic questions, and nobody had answers. For a company that clearly does this all day, every day, the level of disorganisation was embarrassing. Then comes the boat itself. Calling it a “tour boat” is generous, it felt more like a crammed commuter shuttle during peak hour. People were packed in shoulder-to-shoulder, zero personal space, no attempt at crowd control, and definitely no concern for comfort. If you’re claustrophobic, DO NOT even consider this. And the best part? You can’t even see anything. The windows were completely fogged up. So while you’re supposedly on a scenic canal tour of Amsterdam, you’re actually staring at condensation and vague shadows. Riveting. Truly unforgettable, in the worst possible way.

Id give six stars if i could! The man from Virginia and the Dutch man (im bad with names) were a great duo. I asked a lot of questions and they all got well answered! Cookies were yummy and so was my aperol spritz. 10/10 would do again! Only complaint is i wish it was longer bc i was having such a good time!

We had a great experience with Flagship. We booked the first boat of that day at 10am from the Anne Frank house. I would recommend the early morning boats as the rivers/canals are quiet and you see more. They start tours from three different locations and don’t pick up anyone else once they start. So each is a slightly different tour of the city and canals. Maya was our tour guide/host and did a fantastic job. Definitely worth the money and time.

We had Maes and Alan (if I remember their names correctly). They were very knowledgeable and we learnt a lot about the history and culture of Amsterdam. Would definitely recommend to learn more about the city

Very nice experience. We attended the workshop with my family visiting from Italy. Cindy (the host) was super friendly, patient and fun. The stroopwafels heel leaker! Very recommended!

I had such an amazing time with Flagship Amsterdam! From start to finish, everything was perfect. The boat was clean, comfortable, and stylish, and the views of the city from the canals were absolutely stunning. The staff was super friendly, welcoming, and knowledgeable — they made the experience even more enjoyable. It was the perfect way to relax, take in the beauty of Amsterdam, and enjoy the atmosphere. I only have positive things to say — highly recommend this to anyone visiting the city!

Had such an amazing time on our guided tour with Jack & Thomas!!! Their energy was amazing & made the tour that much better. 100% recommend flagship

Me and my daughter felt uncomfortable to hear about the captain’s personal life during the tour. He’d brag about dating a “19yo girl from Spain”. We weren’t there for that. He also made a very awful joke about being robbed in Brazil to a Brazilian guest and we thought she got uncomfortable as well. There was a cohost and she was just fine. but the drinks was pricey and overall it didn’t worth it.