Mike J.
Yelp
AVOID THIS DUMP!
I went there for lunch at about 11:30 AM. When I arrived it was pretty empty -- one other table with 4 people only. I took a table on the wall and was quickly greeted by a waiter with the too familiar "hey buddy".
I quickly ordered a corned beef sandwich that came with fries. I requested no slaw or 1,000 island dressing and asked for standard yellow mustard on the side instead on the sandwich. "No problem buddy" was the response. Yep, simple enough! I opened my laptop to respond to business emails.
I waited a reasonable time, and my sandwich was delivered. I immediately noticed there was not a side of mustard, and reminded my new buddy that I requested mustard. I started to eat the fries and watched my buddy walk by 3 times, but no mustard. At about the 4th or 5th time, I asked about my mustard and he went to check. About more 5 minutes later be brought me a dried-up squirt of mustard in a plastic cup, and told me he was embarassed but that was all he had. I opened up the sandwich and he noticed that it was swimming in 1,000 island dressing. "No woirries" I said, and started to eat. Frankly, I soon needed more water and a pop refill to wash down my rather disqusting sandwich... but my new buddy was no where to be found. About 5-7 minutes later still no re-approach, so I walked to the bar and asked to another employee for a refill. Again, no biggie.
About 10 minutes later I needed to get to work, and my bill arrived. The tab was $17.12. Even though my lunch was messed up and wrong, I wanted to give my new buddy a decent tip, so I placed two $20 bills on the table. After about 5 more minutes, the money was still on the table. As buddy walked by, I told him that I needed change for a $20 so I could properly tip him. He handed my $40 to the guy at the bar, and this guy returned to me with $23... a $10, two $5s, and three $1s. So I left the $5 on the table (almost 30%) and started to prepare my laptop and briefcase to depart. At that point the 4 people at the next table told Buddy that they needed their receipt returned. I looked at my table and realized that he had not returned my receipt either. I can only presume that this restaurant either commits tax fraud and destroys the cash tabs OR perhaps buddy uses this as some sort of odd method to rip-off the restaurant? Not sure, don't care, but I needed my receipt!
About then Buddy came to the table and told my, rudely, that I need to pay my tab. I explained that I had previously given him $40 and $23 had been returned to me as change. He told me that my tab was not closed out and I had been given $40 in change, so I could not have paid. WTF!!! About then I got angry! I remined him that I had just tipped him fairly well for mediocre service and a sandwich that was wrong. About then, he told me that I was being rude and demanded that I leave immediately or he would have me arrested for trespassing. WTF!!! Buddy is an angry jerk!!! The other employee came over and explained that he had taken the $17 for my tab, and all was good. But, once again Budy got in my face about being rude and ansked me to leave.
I soon left, but stopped at the bar before I did. I spoke with the other employee (and learned he is a manager) and explained how annoyed I was. He told me that luch would be comped. I said no thanks and that I would rather write an honest review instead. So here it is!
The owner might want to watch the cameras to see if the employees are robbing the place. OR perhaps the IRS needs to audit this not so fine establishment? All I know for sure is that their corned beef sandwiches are mediocre AT BEST, and mine was lousy. BUT, their service is worse than lousy. I suggest all tourists avoid this place. Frankly, I am amazed it does not go bankrupt. I presume the location reside the Amway Grande and across from the convention center supplies them with an unlimited number of fresf cash... but I bet they do almost zero business with locals.