Kandice Jones
Google
My now husband and I chose to utilize Flat Mountain Farm (FMF) in July 2023, for our wedding in October 2024. We wanted a small ceremony, with just close family and friends, so the 'effortless elopement' package was a perfect fit for us.
The package included the pastor, my bouquet and his boutonniere, appetizers for the guests, a wedding cake and champagne toast. Seems perfect, right?
I was nervous about working with them, because I was scheduled to have a call with FMF, after a handoff from Tembo Hospitality in November of 2023 and no one ever called me. Then it was back and forth via email and no real progress was made.
I initially scheduled through Tembo Hospitality, but once the handoff was done to FMF, it was very unorganized. I did my tour with Tembo, had the contract agreed to and payments through Tembo. Everything with Tembo was great. But once they parted ways with FMF and did the handoff, I was not taken seriously anymore.
We envisioned staying on the property all week with our family and friends, and getting married October 17th. By the time the venue actually spoke to me (March 2024) the houses were already booked. Bummer, but we figured it out elsewhere.
Fast forward to August 2024, about 3 months before our wedding and they reached out to see if we could move our date, because they could not provide what was in our contract. Of course since this is our wedding day, I already had a dinner booked and other items for our guests on the day we picked, so I was not open to moving our wedding date so the venue whom I already had a contract with, could accommodate.
Our wedding venue overbooked us, and we got the short end of the stick.
They ended up canceling our wedding 3 months before the ceremony, so I then had to scramble and find a new venue. Oh, and also book all of the items that were included in the 'effortless elopement' package as well.
A total nightmare for a bride, as the venue is the hardest part to nail down, and venues are booked years in advance in some cases.
Highly recommend looking somewhere else. Property is beautiful, the people are unorganized. I feel like my wedding wasn't taken seriously because we wanted a small event.