We booked a twin room and it was brilliant, very clean and great price. One receptionist is absolutely lovely, very chatty, and kind. However, the other one isn’t as kind or chatty but perhaps a bad day? Nevertheless, would go back as it had everything needed
Shaun Collison (Shaun)
Google
Can be a bit noisy at night but to street noise and a nightclub in close proximity.
The hotel has a nice, retro colonial feel with nice helpful staff. The breakfast is pretty good too.
I D
Google
Local hotel with clean rooms and very nice and helpful staff. Maybe they lock fancy stuff of the big chains hotel but the location is great and breakfast was delicious. There are no numbers on the rooms instead names of the flowers.
Poppie
Google
Dark, worn rooms in need of upgrades, cleaning and lighting. Trains run right next to property every couple of minutes start around 5am.
Staff ok but don't seem too happy. Breakfast service was good though.
Arianna
Google
Hotel Fleur De Lys is a really beautiful hotel to have a slow and calm pause from the hustle and bustle of San Jose. It’s not a good fit if you want a five star resort but it’s perfect if stunning historical architecture and cultural authenticity are your priorities. The common areas are comfortable and I always saw guests enjoying the front patio or upstairs sitting area. I stayed in the jacuzzi suite which I can’t recommend enough but the other more modest rooms will get the job done. You can hear the city outside which may bother some but as a city slicker I slept right through it. It’s an older building and has the quirks you can expect from one but I highly recommend this hotel.
Julia Danuser
Google
I was in 3 star hotels in Costa Rica and that certainly does not correspond to the standard.
The receptionist is extremely unfriendly and never works. When I arrived, she first let me wait 30 minutes and looked very annoyed that I'm there instead of apologizing.
The hotel is located right next to a railway line and it is extremely loud. You can also hear every sound from the other guests.
The rooms are musty and in poor condition.
Breakfast consists only of Gallo Pinto, bread with marmelade and pineapple. I wouldn't even give the hotel one star.
Irina Kipnis
Google
Very unfriendly lady on the reception. They promote very nice pictures of rooms, but reality is completely different. They put us in the small cell with no windows and a bad smell of humidity. She said we have booked that, but on the booking were completely different pictures, not one like that. If we knew that it would be like this, we would never make a reservation in that place. Beds look like someone already used it. Maybe they should not iron the bedsheets or else. Only one positive thing is location.
Louis Toh
Google
Stayed here as part of a G adventures trip.
Room initially had no towels but they were brought quickly upon request. The room was right next to reception on the ground floor so whilst convenient, there was a lot of noise from the hallway as guests came in and out, or the front desk was working.
Good water pressure and temperature in a spacious bathroom. A lack of convenient plug sockets though.
The room got stuffy without AC, even with the window open and the fan on. My bed was broken and dipped in the middle.
We came back again at the end of our trip.
The room has a ceiling fan but was smaller. Again, lots of noise enters the room. The window backed up onto some form of storage or staff access area so it was super noisy. Good water pressure and temperature though.
The WiFi is bad in some of the rooms. Frequently disconnected and dead spots.
Reception staff are friendly. You need a code to get in after 8pm as they lock the front door.