Aslı Kayabay
Google
We had a nice stay for 3 nights, the location is excellent, the garden is beautiful. We immediately posted a good review on booking.com.
However, 3 nights after leaving the hotel, our 8 year old son realized that he left his wallet in the safe. We contacted the hotel immediately, but there was no wallet to be found :( which is a real dissappointment, because we have forgotten things in hotels before, but never have we not found them :( the hotel is obliged to check the room and inform us. But this hotel just sent a regretful message via whatsapp about 'our forgetfulness'.
Even though we had a good time during our stay, their check-out procedure was very regretful. A hotel should always check the room after check-out, and feel responsible to inform the customers.