Kim B.
Google
Just went here for two things I needed and saw them online, after going to one store the day before and having no luck I went to this one and had to go to the first level as I couldn’t find it on the ground floor. Upon getting there I see a staff member that just helped another customer so then a few minutes later I ask her politely if she has one of the items I’m looking for and show her the exact product on my phone, I’m instantly met with a very loud and rude NO, then shocked by the rudeness I walk away only FIVE SECONDS LATER to find the EXACT product and actually both items I needed PLENTY in stock.
Now I work in retail and I understand we have bad days and can’t always be friendly but to simply almost yell at me dismissively then for me to find the exact product barely two meters away is just bad customer service and bad product knowledge because she was restocking shelves on that level so how did she say no when that exact product looked recently fully stocked. Bought my stuff and left quite disappointed as I usually have good experiences at other stores…