Dana G.
Yelp
Review of terrace only: I read about this terrace somewhere less than a month before my trip to Italy. This store was close to where we were staying, so I made reservations.
The terrace closes at 5:00p so I made my reservations for 4:45p. This store is just another duty free store, like what I've seen all over Waikiki in Hawaii. I had no intention of actually shopping here. This store is located at the foot of the Rialto bridge, so it's easy to find. Their a/c is also excellent.
To get upstairs we took really cool red escalators, and then took an elevator to get to the level where we saw the area to check in for the terrace.
My experience here was the people working up here were somewhat rude, but that may be because there were a lot of people there who didn't have reservations and were trying to sneak in. I presented a printout of my email confirmation and we went onto the terrace. It is a very cool view, can't complain since it's free. After spending at least 10 minutes on the far right side of the terrace we wanted to see what the other side looked like but we were told our time was up and we had to leave, and not in the friendliest manner either. They kicked everybody off of the terrace and since we had the last reservation slot of the day, they were closing up. We then used their restrooms since finding a restroom you can use for free is a huge bonus. There's no escalator down, only stairs so don't be like us wandering around looking for down escalators.