Fordson Hotel - The Unbound Collection by Hyatt

We wanted to like this hotel, but despite the stylish design and unique concept, it falls short in basic comfort and function. The room layout is visually interesting—center bathroom wrapped in wood paneling dividing the bedroom and living space—and the room itself was very large. The bathroom was excellent: clean, good water pressure, and plenty of space. Unfortunately, that’s where the positives ended. We arrived after dark and discovered the room lighting is extremely poor. There is a master switch that doesnt turn the lights on untill have done it manually and then you can turn them on and off. When you enter, your forced to wander around in the dark searching for lamps—an awful first impression. To make matters worse, the largest lamp was plugged into a dead outlet, so it didn’t work at all until a porter came up and helped diagnose the electrical issue. The hotel advertises complimentary water and an in-room coffee maker, but neither were visible anywhere. We opened every cabinet and even checked for hidden wall panels, thinking maybe they were concealed as part of the décor. Nothing. When we asked staff, we were given a dismissive response along the lines of, “No one else has a problem finding it,” which didn’t address the issue or offer a solution. Design seemed to matter more to the staff than actual hospitality or guest comfort. Cleanliness was also questionable. The ottoman in the room was filthy—covered in old stains and dirty shoe prints that clearly hadn’t been cleaned in a long time (see photo). For a hotel that markets itself on style, upkeep shouldn’t be neglected. The property’s history as a former Ford repair shop is interesting, but my wife swore parts of the hotel still smelled faintly of oil. And the large bowl of complimentary wood matches at the front desk felt like a strange and potentially unsafe touch. Overall, this hotel tries hard to be cool and different, and it succeeds visually, but it sacrifices too much in practicality. Lighting, functionality, service attitude, and room cleanliness need serious improvement. We value design, but comfort and hospitality still matter—and on that front, this hotel missed the mark for us. We won’t be returning.

This is a fabulous hotel if you travel with your pup and want a good value, modern decor, huge room, comfortable bed and pillows, great bathroom/water pressure, and friendly staff. After paying the Hyatt Place’s ridiculous $100 dog and $30 self-park fees for a tiny room the night before in Nashville, the more reasonable $50 dog fee and $10 overnight self-parking in the garage across the street was appreciated. We are traveling cross country and are happy that we are staying 2 nights here since the room is so spacious and we had a great night’s sleep. The Lightwell Studio suite is perfect if you like a lot of space (your pup even has plenty of room to run around). This might not be the suite for you if you like a brightly lit room at night (even though there are 5 lights just in the living space). ||I’m incredibly particular about hotel rooms and HIGHLY RECOMMEND Fordson!

This is a cool, full-service hotel that is now my go-to in OKC. Situated very conveniently a few blocks off I-40 on the edge of downtown, getting around is easy. Large, well- furnished room with plenty of power points all done in modern taste in renovated Ford Model-T factory. Very good restaurant serving mostly Italian with excellent wine list. All service was friendly and with genuine smiles. Great use of Hyatt points or certificates.

We’ve had several members of our company stay at the Fordson and they’ve all really enjoyed their visits. Unfortunately, my experience was a bit different. When I arrived, I found several large dead bugs on the bathroom floor. Not exactly a welcoming start, but I understand those things can happen. As I started to settle in, I looked around the room more closely and noticed signs that a bird had been or was inside my room at some point, including droppings on the headboard. At that point, I packed up and requested a different room. The front desk staff was very kind and immediately moved me, which I appreciated. However, in my rush to leave, I realized that I’d left my new headphones behind in the first room. I called and was told that they wouldn't be able to check with housekeeping until the next day. I followed up with the front desk and after checking with housekeeping, unfortunately the headphones weren’t found — even though I knew exactly where I’d left them. The second room still felt a bit less clean than expected, and overall the experience was disappointing given the otherwise friendly and accommodating staff. On a positive note, the bar was great, and everyone I interacted with was helpful. I just wish the room had been cleaner and that the situation with my headphones had been resolved differently.

We spent 3 nights and loved it. The rooms are huge and comfortable. Mary Eddy’s restaurant is good, and there’s a nice place for a quick breakfast. They will give you a free ride to visit nearby sites. The whole hotel has great character and atmosphere. Big shout out to all the staff. They couldn’t have been better. Stephanie at the front desk needs a promotion and a raise. Honestly, it couldn’t have been better.

We had a free night certificate from Hyatt we used to book this hotel. We were put in one of the interior rooms with no windows to the outside. It was like a cave. If we had known this is where we were going to be, we would have never used our certificate for this hotel. We tried to switch but nothing was available. I would have rather stayed in the Hyatt Place down the street! So for the room description that says "expansive windows offering natural light. This room features an exclusive view into a sculptural lightwell that captures sunlight during the day" please note that there are NO windows to the outside world!

This is a fun place to stay. The lobby and public areas are full of modern art and Ford memorabilia (including a Model T). The ceilings are very high and the banks of windows provide a lot of natural light.||The rooms are comfortable and well-designed. I loved the steering wheel faucets in the shower and the sink. Good-sized TV with lots of channels.||I don't like connecting rooms, but I didn't bother to ask for a different room. The people in the other room had a dog that barked too much. No recourse for that.||The staff at Mary Eddy's could have not have been lovelier. Unfortunately, the bartender at the Pool Bar was a sullen and churlish jerk.||Even with a crappy bartender, I would gladly stay here again.

This is OKC's hidden treasure as far as hotels are concerned for me! I'm pretty picky about hotels. I want one with character but also very clean with modern updates. The Fordson checked every box and some I didn't know i had! The little Ford details were so appreciated and the art was beautiful. The Fordson somehow found the perfect balance of unique cool without being pretentious or so zany that no one really fits in. The only thing I didn't like is that next time I stay overnight in OKC I won't get to try out a new hotel because I'll be coming back here! Oh and for those that HATE cilantro, I'd appreciate another shampoo option. But the rum body soap? We agreed we could use that everyday forever!!

The rooms are decent, very modern in terms of the decor and the building has an awesome history. In the rooms the sinks look nice and fit the stlye, but are not very functional. But the water pressure in the shower wasstyle, so kudos there. Beds were typical for a hotel, nothing amazing here. The restaurant was fantastic, great food and drinks though slightly more expensive compared to non hotel options. The pool is small, just for lounging and is shallow not really for kids. And for some reason the crickets really like it, there were tons of them swimming in it. So why the two stars, well a place behind the hotel was holding loud parties until late in the evening/morning on the weekend. So if you are staying here on a Friday or Saturday night be prepared to have your room shaking until after midnight. Seriously, the bedside tables and windows were vibrating in the room. Though it felt like your laying on a massaging table. I would not come back on a weekend unless I didn't plan to go to bed before 1am. Sorry Hyatt but the neighbor ruins it for this location.

We loved staying at this hotel! Not only a beautiful venue but also fantastic service. Food was delicious, every one was cordial, polite and extremely nice. I love also the location, is very comfortable for parking and near some really nice restaurants and bars. I loved the whole concept of "Ford Factory" and how it was decorated. It was a really lovely weekend! 100% recommended!

The Fordson is one of the most unique hotels I've ever stayed at, and I hope to stay at it again someday! When we arrived for check-in, the lady at the front desk was super friendly and explained to us some of the history of the hotel. It's housed in what used to be a Ford Motor Company assembly plant. Much of the art and decor around the first floor is automobile themed, and there are also some beautiful paintings on loan from the local museum. When we arrived on the fourth floor to find our room, we were impressed with how open the floor was, its wasn't like your typical hotel with narrow hallways, instead it's a wide open floor plan with plenty of space between rooms. Onto the important stuff - our room was cozy and laid out similar to a studio apartment with a couch, coffee table and a writing desk. The spacing was perfect for two people and the windows were large, so we had lots of natural light coming in. The bed alone deserves five stars, it was so cozy and I slept comfortably throughout the night. The bathroom was also extremely spacious with a large walk in shower. I appreciated the peppermint shampoo in the shower, I usually use my own when I travel but the smell of the one provided by the hotel was very pleasant so I had to give it a try. The hotel also has a decently sized gym and a sauna. My spouse and I decided to borrow some of the hotel robes and slippers and go for an evening sauna session which was a nice way to end our night. I wish we had extended our stay, but as we were just road tripping through, we had to get back on the road early the next morning. I would definitely return to the Fordson for a nice getaway, everything about the experience was five stars!

Solid hotel. Friendly service. Enjoy the breakfast bodega with the kids. Stayed two trips to date. First night, little bit of outside noise into the room. Some fellow singing in the alleyway in the middle of the night. Otherwise pretty quiet throughout the hallways. Second night perfectly peaceful. Queen bed sleep good. Appreciate the mini fridge. Solid gym with equipment, free weights and kettles. Tidy but have all the key stuff. Great value point redemptions if you have Hyatt. Will return.

Wow! What a hotel guys. Where do I start, probably how the suite is bigger than my apartment lol. The rooms are beautiful and with a marvelous view of the pool and the city front. Imagine waking up with the windows they have and the sun peeks through and hits your face!!! A dream!!! They have so much in this hotel from artwork, coffee at the bodega, restaurant attached. The workers are there to help you get the best of your stay and they are so sweet. The hotel is super clean, as well as you can book your wedding venue or private party event. The artwork everywhere is outstanding. This place is more than a hotel it has history and that's worth staying in.

Stellar provenance , rooms, hospitality. True to their history, a gathering place for all to dream, create, and elevate from the beauty that is OKC.

Stayed at this new luxury boutique hotel for a friend's wedding in downtown Oklahoma City's growing West Village District during a busy weekend, and it was a great experience! The decor is very cool, and the architecture is very historic, where you can definitely tell they converted a former Ford Motor Company Assembly Plant. Check in was very easy, and the staff members were all very friendly. The rooms had gorgeous outside city views, comfortable beds and couches, and refreshing hot showers. They had a nice pool, bar, restaurant, and bodega store in the lobby and ground floor. They offered free shuttle rides to and from the wedding venue, which was nearby at the Civic Center. The penthouse rooftop bar was reserved for an after party when the wedding was finished, and that made the stay even more enjoyable, with celebrations into the late hours of the night. Definitely worth checking out and staying a night or two!

100000/10! Beautiful, spacious, excellent location, great customer service. One of my favorite hotel experiences. Highly recommend!

It's pretty cool hotel. Beds are so comfortable and rooms are pretty big and also clean. A lot of cool art all around the hotel. This hotel has cool history too! They would assemble cars here on the 3rd floor.

We flew into OKC from California for a wedding and loved the Fordson Hotel. Really cool old ford showroom building that got converted to a hotel. They have a really cool pool area with cabanas, great restaurants and spots to grab drinks and coffee. I have been sending pics to the car guys I know of how cool this historic building is. I would definitely stay here again. The staff have all been great. Highly recommend eating at the sister building "The Jones Assembly" right next door....also a cool open historic building with great food and drinks.

I booked this for my birthday April 27th, but sadly ended up getting food poisoning that day! They let me change the reservation to the following weekend, no fee. Upon arrival, the front desk staff were wonderful. The interior has changed as it used to be 21C. My husband and I were sad when we found out as it used to be our go-to hotel when we came to visit. Now we live here and wanted it for a short getaway. We still have it a chance even though it slightly changed. With this change, I think the interior looks marvelous. I could say it looks better than it did before. The vintage vibe is wonderful. There is a little library are, a sitting area, a restaurant and a bodega (cafe) all downstairs. There are still some art museum pieces as well. There is a pool on the lower level as well, a small one but very cute. Upon entering our room, I saw a card from the staff wishing me a happy birthday and chocolate covered strawberries set up in a cool serving plate, covered. The room was spacious and has everything we possibly could need. Microwave, fridge, coffee machine, water bottles, and our favorite part- the tv that had phone hookup. We were able to stream our own shows by bluetooth. The bed was very comfortable and the charging port above the bed were useful. Everything about our stay was perfect. Parking is in a garage across the street. They say it is $5 a night but we have never had to pay it. I'm not sure if it's because it's a weekend when we have stayed.

Nice staff, comfy beds and linens. But very odd. In the last century, it was a Ford Model T factory. The rooms are narrow and very long. A lot of cement and open spaces.

Greta place to stay that has loads of history. As well as great rooms. Very unique stay

Super rude front desk guy. Acted like I was too broke to be staying here, then overcharged me. On thanksgiving! One of the rudest worst checkin experiences of my life. Edit: The manager made it right and was sure nice about getting me a free meal.

I haven't stayed here yet but I have booked my next trip to OKC to stay at the Fordson. This review is to talk about Lauren who took my call at the front desk. She was so nice and pleasant to talk to. She helped with all my questions and gave me a cool rundown of the hotel. I am more excited than ever to stay at the hotel now. Great customer service Lauren!!!

had a fantastic experience at this hotel. From the moment I arrived, the staff was warm and welcoming, making me feel right at home. Both restaurants offered outstanding dining experiences, with a diverse menu that catered to various tastes. The cocktails were perfectly crafted, adding an extra touch of luxury to my evenings. The bed in my room was incredibly comfortable, ensuring I had a very restful night throughout my stay. My room was not only exceptionally clean but also cozy, making it a perfect retreat after a day of exploring. The shower pressure was terrific, providing a refreshing and invigorating start to my mornings. One of the highlights for me was the hotel's industrial vibe, which added a unique charm and character to the entire place. Although there was a minor glitch with their computer system during my stay, the staff handled it professionally and quickly, offering me a comfortable accommodation to pass the time until it was resolved. The issue was fixed promptly, ensuring it didn't affect my overall experience. In summary, this hotel exceeded my expectations in every way. The combination of excellent service, comfortable accommodations, and a stylish atmosphere makes it a place I will definitely return to. Highly recommended!

Early June 2025; The Fordson is a place so cool looking that you want it to be amazing....but... There are so many shortcomings that I cannot recommend. Positives: architecture is killer and the rooms are spacious. The Main restaurant Mary Eddys is excellent. Eat there and then leave please. Negs: one of the poorest managed hotels I've ever stayed at. AC units are ancient and don't work correctly. Beds OK not great. Other reviews mention this and it's a fact- forget using the pool and the bar. You can look at the pictures online, but you won't be using it bec they BOOKED A PRIVATE PARTY from 3pm to 7pm on Sat. You can't find any staff during the day so you will be on your own at an urban hotel in west downtown OKC. Forget it. I'm all about 2nd chances and discussed all of this and more with mgmt. "We'll adjust your bill . We will make it right". Didn't happen which is why you are reading this. So now if you spend 2 sleepless nights in OKC and drop the better part of grand that's your own fault pal.

Would have given a 5 stars, but the employees are the face of the company/establishment and when you have a worker doing the minimum, and just overall short, it's just very unfortunate that I'm on the fence about recommending this hotel. The stay was comfortable as for the beds and spacious room. We had electrical issues that took them a day to figure out, same worker that just seemed to not want to do her job, let the electrician in without my permission as we were away, didn't even call until 8 hours later to inform us job was done, but to our surprise it was not. Asked for towels, and she had my disabled 26 years of service veteran father go down and get it. Wish I knew her name, but she was there on Halloween wearing her ghost earrings.

When I booked this hotel I was not sure what to think of it and I am glad I did. The rooms are very big and clean. It felt like i was staying at the museum. So many great art and the hotel has a great charm. They have great pool are as well. The pool restaurant is a must as well the food was amazing. Will totally stay here again.

Hotel lovers! This is an outstanding hotel. Set in an old Ford model T factory in a super accessible part of Oklahoma City. The lobby is expansive yet feels great. The front desk staff were very welcoming and helpful. But the real treat is when you get out of the elevator to go to your room. The hallways are massive, you don't even feel like you are in a hotel. We absolutely loved the suite. Incredible tall ceilings, fantastic linens, and super big in today's hotel world. Also, I have to say that it was very fairly priced. You have to check out the restaurant downstairs as well. This is a must stay in Oklahoma City. It's not like any hotel you've ever stayed in. Can't wait to go back!!

I have to say, the overall experience was absolutely amazing! Sydney and Alysa (our bartender, apologies for misspelling and potential incorrect names stated.. not the best with remembering names..) were very kind and genuine, they welcomed my husband and I were kind smiles and too their time helping us with any questions we asked. Will 100% be staying here again! From the great location in OKC, to the wonderful ambiance, delicious food, coffee, and cocktails, and most definitely amazing employees.

Great hotel, spacious rooms and great staff. Rooms are very clean!! No complementary breakfast, only thing I wish they had, but this is an upscale place. Valet parking was great!!

There's a freaking club across the street from this hotel!!! It was super loud, we couldn't even sleep. We called the front desk to ask about it; the desk clerk doesn't even give a shit. He's told us "I don't work there, I work here." No sympathy for the guests. Terrible attitude. He's acting like we were bothering him. Shouldn't be working in the service industry. DO NOT book or stay at this hotel!!!! Terrible experience

Awesome Stay. Wonderful Staff! Thank You for having the most welcoming team I have ever encountered. Everything from the moment we arrived - Attendant greeting and escorting us in (at that point Valet was a no brainer). Plus going the extra mile and tending to our Luggage. But wait there is more. Your Front Desk (Check in was exceptional). I highly recommend a stay (The History Alone). Again Thank You FORDSON Hotel!!! You Rock!

It was a beautiful place with friendly staff and excellent hospitality! When our rooms were delayed they covered the cost of a drink from their cafe while we waited. We made great conversation with the staff about what brought us to OKC and they were kind enough to add a mini-fridge to our room at no cost. The next morning came with issues however when around 6:45 am the power abruptly went out throughout our floor leaving us quite literally in the dark with what was going on. Apparently this sort of thing had happened before as we'd seen on previous reviews. That was pretty disappointing. Additionally though this is no fault of the hotel both the pool and the bar felt unwelcoming to my sisters when they went as they were in fairly close proximity to other guests who were making them uncomfortable. That coupled with the cost of the room makes it hard to say whether this was the best choice for our visit. Overall a mixed experience over the course of a 1 night stay.

Upon our arrival, it became evident that we had fallen victim to a scam. Despite our scheduled check-in time of 3:00 PM, we were left waiting until 7:00 PM before being acknowledged. Throughout the interminable four-hour ordeal spent in the lobby, the extent of their compensation was a measly single complimentary drink each. All while our luggage was lying unattended in the lobby. For 4 hours. Adding insult, three days prior to our arrival, we were assured--both verbally and financially--that a rollaway bed would be provided due to the unavailability of rooms with two queen-sized beds. Given my height of 5 feet, I assumed it would suffice. Repeated assurances from the receptionist only further compounded our disappointment, as the promised accommodation was nowhere to be found upon our return from dinner at 9:30 PM. We were informed that the establishment had run out of rollaway beds altogether, leaving me with no option but to endure a night on the unforgiving floor, given the impossibility of fitting onto the inadequate couch at the foot of the bed. In a pitiful attempt to rectify their oversight, they provided us with additional bedding, with holes the size of softballs, rendering to sandpaper rather than the promised comfort of blankets. The pool bar, which was once so pretty and fun, was so sad. The outdoor bar was completely closed, on spring break. Writing this from the floor at 10:30pm, no bed.

Hotel guest come second at this hotel! Staff were great rooms are clean. When my wife and I booked this room we were planning on a nice night at the pool with some drinks at the pool bar. We got down to the pool at the same time that a large group of loud obnoxious women showed up off of the street. Evidently people that aren't hotel guest can use the small pool that isn't even big enough to accommodate hotel guest as long as they buy food or drinks. We noticed that there were some hotel guest relaxing in the pool area when these women showed up and they all left. They basically got pushed out of the pool due to the women being loud obnoxious and every single one of them taking selfie videos. Needless to say we won't be staying at this hotel on our next trip.

They couldn't provide half the amenities no ice machines no microwaves no refrigerators they charge me $271 the parking across the street I was trapped in there twice the exit malfunction the employees were great that's the only thing I can say about it and I have pictures of a broken stuff dirty curtains look like somebody pooped on the shower curtain worst experience bait and switch bait and switch

We have crossed the country many times and this is our favorite hotel anywhere. Set in the gorgeous old Ford assembly plant, and entirely refurbished, it is the height of industrial chic. All of its spaces are vaulting and enormous and very cool. The staff is super helpful and kind, and the rooms are almost hilariously huge with a deliciously comfy bed, great bathroom, spectacular shower, and ours was super quiet. The giant hallways are laden with art and not the typical crappy hotel art. It's fun to go to every floor to explore. There is parking across the street for $5 or valet parking ... and it is PET FRIENDLY. Our dog loved it. There is even an area in the back where the dog can be off leash and it's a short walk to the botanical gardens. All of the restaurants in the hotel have good healthy food. This hotel is an 11 out of 10.

I am not one to go out of my way to write reviews on Yelp, but booking this hotel and checking in was unbelievably frustrating. I booked 2 rooms a month before my stay, and on my confirmation email it said I had 2 rooms booked for 6 people. About a week before my one-night stay, I called to see if the rooms were next to each other. I was told that I did not have 2 rooms, only 1. With 6 people to accommodate a week before we all came down, I was panicked. The receptionist said she couldn't help me and that I only had 1 room. She couldn't transfer me to a manager or anything. I asked her if I could tell her my confirmation number or a send a screenshot saying I in fact booked (and paid) for 2 rooms, but she refused. I had to get ahold of Hyatt corporate, and then call the hotel back saying my 2 rooms should be reflective on their system now. One issue, okay, things happen. Until a few day before my trip, I received yet another charge. I called and asked why and they said I only paid for 1 room, when in fact the charge on my card reflected the price of 2 rooms. I was able to talk to a manager and she said they would get the extra charge refunded. Next, my confirmation said check-in was at 3:00pm, so we arrived at 3:00pm. We were told we would have to wait an HOUR until we could get to our rooms. We sat at a restaurant because we had nothing to do, and then we're rushed trying to get ready for our event because we were now 1 hour behind. The lady and final straw was that our rooms were supposed to have 2 queen beds in each, but they were very clearly full-sized beds. I have never dealt with a hotel like this before. The level of un-organization I dealt with was very unprofessional and I will never be staying here again. The hotel is aesthetically pleasing, but the entire process of reserving rooms and checking in was an absolute and complete nightmare.