Fordson Hotel - The Unbound Collection by Hyatt

The rooms are very hot and the AC does not work well. You have no control from the thermostat in the room. It’s a cute hotel; but leaves a lot to be desired. They fixed the AC 3.5 hours after we checked in. From the reviews it seems like this is a common issue. The AC had to be manually turned on by a maintenance person who had to climb in the ceiling. The motion detection clearly doesn’t work and you should anticipate a hot room if you book here. We won’t stay here again. Our room is 75 degrees right now 😩

Beautiful space and very spacious room. It's converted from an old Ford factory, so very cool to see old cars on display to honor the heritage. Also, shout-out to Sydney at the front desk, who helped me tremendously throughout my stay. Her warmth and friendliness really made my day.

Update re-writing my negative review that “disappeared”. Nice basic hotel. Stayed on Tuesday. Went to use the pool at 5 pm and the restaurant manager told me I cannot use the pool it was closed for a private event. Asked to have hotel manager tell me that. He came out and said it was a miscommunication and I could use the pool. Forgot a $120 pair of linen pants in room. Called right away to retrieve them. Was gaslit for 5 days. Called everyday and was promised they would check and get back to me right away. Each of the 5 employees never called back. The pants are gone. Perhaps if they had actually responded and checked right away I could have gotten them back. Not my favorite beds. I think fulls and not queen size in doubles. But rest of property fine. No lotion or soap in room. Cannot adjust water temp on show. Just on or off. Nice enough property- poor communication and follow through. Water buckets for leaking ceilings everywhere.

Positive: Beautiful building. Clean room. Great food, coffee, and attractions within walking distance. Parking was simple and inexpensive in the nearby ramp. The complementary aluminum water bottles and capsule espresso machine are a nice touches. Negative: Be aware that if your room is on the southeastern side of the hotel, there is a lively music venue in the building across the alley that has an open air patio where they play music quite loudly late. Pool is small and pool area was busy.

Update re-writing my negative review that “disappeared”. Nice basic hotel. Stayed on Tuesday. Went to use the pool at 5 pm and the restaurant manager told me I cannot use the pool it was closed for a private event. Asked to have hotel manager tell me that. He came out and said it was a miscommunication and I could use the pool. Business center- there isn’t one it’s closed for remodeling. Electric outlet by bed did not work. Forgot a $120 pair of linen pants in room. Called right away to retrieve them. Was gaslit for 5 days. Called everyday and was promised they would check and get back to me right away. Each of the 5 employees never called back. The pants are gone. Perhaps if they had actually responded and checked right away I could have gotten them back. Not my favorite beds. I think fulls and not queen size in doubles. But rest of property fine. No lotion or soap in room. Cannot adjust water temp on shower. Just on or off. Nice enough property- poor communication and follow through. They required valet parking. Just parked in front in two hour parking spot for two days and no ticket. The signs are whited out and there are no rules for the street parking. There are buckets all over floor for roof leaks. Dark quiet hallways. Room was quiet.

Excellent stay. Nice area, close to alot of downtown events. Valet service was exceptional. Staff very accommodating. It’s connected to a restaurants that has amazing food options! Hotel also has a wedding event so definitely book them for your wedding as well.

Beautiful spacious rooms that are loft style with sky high ceilings - anything the usual drab hotel room. Fab pool with great drinks, amazing food at the new restaurant (try the blue crab pasta!) and great service from everyone I interacted with. They even helped locate my friends lost air pod case!

Had I read the 1 Star reviews prior to booking the Fordson last weekend, I would have just chalked those past reviews to being Covid, or prior ownership or simply “it can’t be that bad”. Well, let me tell you that if you don’t believe those, then how about a recent review because EVERYTHING they say is absolutely the same: Pool closed for private wedding party duration 3pm-7 / FOUR hours. You can’t find anybody to help. The smaller “bistro” isn’t open except when they feel like it. AC in rooms sucks. Beds below average. So, you’re basically in an urban hotel that looks cool but you are totally stranded. No thanks. Lastly, talked (politely) and extensively with mgmt about issues and making it right. Promises made to adjust bill and yada yada and then… crickets. Can’t wait for the manager that made these promises to post on TA, and tell me how sorry they are. BS — 5 years and you still suck. Had we slept in our car, we would have woke up in the same way- tired and wrung out - but I would still have my $800.00 in my pocket. || If you are looking for a good nights rest or a drink by the pool - AVOID. ||(Posting a pic so you can see the last time the building had any maintenance)

Solid hotel. Friendly service. Enjoy the breakfast bodega with the kids. Stayed two trips to date. First night, little bit of outside noise into the room. Some fellow singing in the alleyway in the middle of the night. Otherwise pretty quiet throughout the hallways. Second night perfectly peaceful. Queen bed sleep good. Appreciate the mini fridge. Solid gym with equipment, free weights and kettles. Tidy but have all the key stuff. Great value point redemptions if you have Hyatt. Will return.

Wow! What a hotel guys. Where do I start, probably how the suite is bigger than my apartment lol. The rooms are beautiful and with a marvelous view of the pool and the city front. Imagine waking up with the windows they have and the sun peeks through and hits your face!!! A dream!!! They have so much in this hotel from artwork, coffee at the bodega, restaurant attached. The workers are there to help you get the best of your stay and they are so sweet. The hotel is super clean, as well as you can book your wedding venue or private party event. The artwork everywhere is outstanding. This place is more than a hotel it has history and that's worth staying in.

Stayed at this new luxury boutique hotel for a friend's wedding in downtown Oklahoma City's growing West Village District during a busy weekend, and it was a great experience! The decor is very cool, and the architecture is very historic, where you can definitely tell they converted a former Ford Motor Company Assembly Plant. Check in was very easy, and the staff members were all very friendly. The rooms had gorgeous outside city views, comfortable beds and couches, and refreshing hot showers. They had a nice pool, bar, restaurant, and bodega store in the lobby and ground floor. They offered free shuttle rides to and from the wedding venue, which was nearby at the Civic Center. The penthouse rooftop bar was reserved for an after party when the wedding was finished, and that made the stay even more enjoyable, with celebrations into the late hours of the night. Definitely worth checking out and staying a night or two!

100000/10! Beautiful, spacious, excellent location, great customer service. One of my favorite hotel experiences. Highly recommend!

It's pretty cool hotel. Beds are so comfortable and rooms are pretty big and also clean. A lot of cool art all around the hotel. This hotel has cool history too! They would assemble cars here on the 3rd floor.

We flew into OKC from California for a wedding and loved the Fordson Hotel. Really cool old ford showroom building that got converted to a hotel. They have a really cool pool area with cabanas, great restaurants and spots to grab drinks and coffee. I have been sending pics to the car guys I know of how cool this historic building is. I would definitely stay here again. The staff have all been great. Highly recommend eating at the sister building "The Jones Assembly" right next door....also a cool open historic building with great food and drinks.

Early June 2025; The Fordson is a place so cool looking that you want it to be amazing....but... There are so many shortcomings that I cannot recommend. Positives: architecture is killer and the rooms are spacious. The Main restaurant Mary Eddys is excellent. Eat there and then leave please. Negs: one of the poorest managed hotels I've ever stayed at. AC units are ancient and don't work correctly. Beds OK not great. Other reviews mention this and it's a fact- forget using the pool and the bar. You can look at the pictures online, but you won't be using it bec they BOOKED A PRIVATE PARTY from 3pm to 7pm on Sat. You can't find any staff during the day so you will be on your own at an urban hotel in west downtown OKC. Forget it. I'm all about 2nd chances and discussed all of this and more with mgmt. "We'll adjust your bill . We will make it right". Didn't happen which is why you are reading this. So now if you spend 2 sleepless nights in OKC and drop the better part of grand that's your own fault pal.

I booked this for my birthday April 27th, but sadly ended up getting food poisoning that day! They let me change the reservation to the following weekend, no fee. Upon arrival, the front desk staff were wonderful. The interior has changed as it used to be 21C. My husband and I were sad when we found out as it used to be our go-to hotel when we came to visit. Now we live here and wanted it for a short getaway. We still have it a chance even though it slightly changed. With this change, I think the interior looks marvelous. I could say it looks better than it did before. The vintage vibe is wonderful. There is a little library are, a sitting area, a restaurant and a bodega (cafe) all downstairs. There are still some art museum pieces as well. There is a pool on the lower level as well, a small one but very cute. Upon entering our room, I saw a card from the staff wishing me a happy birthday and chocolate covered strawberries set up in a cool serving plate, covered. The room was spacious and has everything we possibly could need. Microwave, fridge, coffee machine, water bottles, and our favorite part- the tv that had phone hookup. We were able to stream our own shows by bluetooth. The bed was very comfortable and the charging port above the bed were useful. Everything about our stay was perfect. Parking is in a garage across the street. They say it is $5 a night but we have never had to pay it. I'm not sure if it's because it's a weekend when we have stayed.

Greta place to stay that has loads of history. As well as great rooms. Very unique stay

Nice staff, comfy beds and linens. But very odd. In the last century, it was a Ford Model T factory. The rooms are narrow and very long. A lot of cement and open spaces.

I haven't stayed here yet but I have booked my next trip to OKC to stay at the Fordson. This review is to talk about Lauren who took my call at the front desk. She was so nice and pleasant to talk to. She helped with all my questions and gave me a cool rundown of the hotel. I am more excited than ever to stay at the hotel now. Great customer service Lauren!!!

Super rude front desk guy. Acted like I was too broke to be staying here, then overcharged me. On thanksgiving! One of the rudest worst checkin experiences of my life. Edit: The manager made it right and was sure nice about getting me a free meal.

Would have given a 5 stars, but the employees are the face of the company/establishment and when you have a worker doing the minimum, and just overall short, it's just very unfortunate that I'm on the fence about recommending this hotel. The stay was comfortable as for the beds and spacious room. We had electrical issues that took them a day to figure out, same worker that just seemed to not want to do her job, let the electrician in without my permission as we were away, didn't even call until 8 hours later to inform us job was done, but to our surprise it was not. Asked for towels, and she had my disabled 26 years of service veteran father go down and get it. Wish I knew her name, but she was there on Halloween wearing her ghost earrings.

Hotel lovers! This is an outstanding hotel. Set in an old Ford model T factory in a super accessible part of Oklahoma City. The lobby is expansive yet feels great. The front desk staff were very welcoming and helpful. But the real treat is when you get out of the elevator to go to your room. The hallways are massive, you don't even feel like you are in a hotel. We absolutely loved the suite. Incredible tall ceilings, fantastic linens, and super big in today's hotel world. Also, I have to say that it was very fairly priced. You have to check out the restaurant downstairs as well. This is a must stay in Oklahoma City. It's not like any hotel you've ever stayed in. Can't wait to go back!!

There's a freaking club across the street from this hotel!!! It was super loud, we couldn't even sleep. We called the front desk to ask about it; the desk clerk doesn't even give a shit. He's told us "I don't work there, I work here." No sympathy for the guests. Terrible attitude. He's acting like we were bothering him. Shouldn't be working in the service industry. DO NOT book or stay at this hotel!!!! Terrible experience

When I booked this hotel I was not sure what to think of it and I am glad I did. The rooms are very big and clean. It felt like i was staying at the museum. So many great art and the hotel has a great charm. They have great pool are as well. The pool restaurant is a must as well the food was amazing. Will totally stay here again.

I have to say, the overall experience was absolutely amazing! Sydney and Alysa (our bartender, apologies for misspelling and potential incorrect names stated.. not the best with remembering names..) were very kind and genuine, they welcomed my husband and I were kind smiles and too their time helping us with any questions we asked. Will 100% be staying here again! From the great location in OKC, to the wonderful ambiance, delicious food, coffee, and cocktails, and most definitely amazing employees.

Great hotel, spacious rooms and great staff. Rooms are very clean!! No complementary breakfast, only thing I wish they had, but this is an upscale place. Valet parking was great!!

Awesome Stay. Wonderful Staff! Thank You for having the most welcoming team I have ever encountered. Everything from the moment we arrived - Attendant greeting and escorting us in (at that point Valet was a no brainer). Plus going the extra mile and tending to our Luggage. But wait there is more. Your Front Desk (Check in was exceptional). I highly recommend a stay (The History Alone). Again Thank You FORDSON Hotel!!! You Rock!

It was a beautiful place with friendly staff and excellent hospitality! When our rooms were delayed they covered the cost of a drink from their cafe while we waited. We made great conversation with the staff about what brought us to OKC and they were kind enough to add a mini-fridge to our room at no cost. The next morning came with issues however when around 6:45 am the power abruptly went out throughout our floor leaving us quite literally in the dark with what was going on. Apparently this sort of thing had happened before as we'd seen on previous reviews. That was pretty disappointing. Additionally though this is no fault of the hotel both the pool and the bar felt unwelcoming to my sisters when they went as they were in fairly close proximity to other guests who were making them uncomfortable. That coupled with the cost of the room makes it hard to say whether this was the best choice for our visit. Overall a mixed experience over the course of a 1 night stay.

Upon our arrival, it became evident that we had fallen victim to a scam. Despite our scheduled check-in time of 3:00 PM, we were left waiting until 7:00 PM before being acknowledged. Throughout the interminable four-hour ordeal spent in the lobby, the extent of their compensation was a measly single complimentary drink each. All while our luggage was lying unattended in the lobby. For 4 hours. Adding insult, three days prior to our arrival, we were assured--both verbally and financially--that a rollaway bed would be provided due to the unavailability of rooms with two queen-sized beds. Given my height of 5 feet, I assumed it would suffice. Repeated assurances from the receptionist only further compounded our disappointment, as the promised accommodation was nowhere to be found upon our return from dinner at 9:30 PM. We were informed that the establishment had run out of rollaway beds altogether, leaving me with no option but to endure a night on the unforgiving floor, given the impossibility of fitting onto the inadequate couch at the foot of the bed. In a pitiful attempt to rectify their oversight, they provided us with additional bedding, with holes the size of softballs, rendering to sandpaper rather than the promised comfort of blankets. The pool bar, which was once so pretty and fun, was so sad. The outdoor bar was completely closed, on spring break. Writing this from the floor at 10:30pm, no bed.

Hotel guest come second at this hotel! Staff were great rooms are clean. When my wife and I booked this room we were planning on a nice night at the pool with some drinks at the pool bar. We got down to the pool at the same time that a large group of loud obnoxious women showed up off of the street. Evidently people that aren't hotel guest can use the small pool that isn't even big enough to accommodate hotel guest as long as they buy food or drinks. We noticed that there were some hotel guest relaxing in the pool area when these women showed up and they all left. They basically got pushed out of the pool due to the women being loud obnoxious and every single one of them taking selfie videos. Needless to say we won't be staying at this hotel on our next trip.

They couldn't provide half the amenities no ice machines no microwaves no refrigerators they charge me $271 the parking across the street I was trapped in there twice the exit malfunction the employees were great that's the only thing I can say about it and I have pictures of a broken stuff dirty curtains look like somebody pooped on the shower curtain worst experience bait and switch bait and switch

We have crossed the country many times and this is our favorite hotel anywhere. Set in the gorgeous old Ford assembly plant, and entirely refurbished, it is the height of industrial chic. All of its spaces are vaulting and enormous and very cool. The staff is super helpful and kind, and the rooms are almost hilariously huge with a deliciously comfy bed, great bathroom, spectacular shower, and ours was super quiet. The giant hallways are laden with art and not the typical crappy hotel art. It's fun to go to every floor to explore. There is parking across the street for $5 or valet parking ... and it is PET FRIENDLY. Our dog loved it. There is even an area in the back where the dog can be off leash and it's a short walk to the botanical gardens. All of the restaurants in the hotel have good healthy food. This hotel is an 11 out of 10.

I am not one to go out of my way to write reviews on Yelp, but booking this hotel and checking in was unbelievably frustrating. I booked 2 rooms a month before my stay, and on my confirmation email it said I had 2 rooms booked for 6 people. About a week before my one-night stay, I called to see if the rooms were next to each other. I was told that I did not have 2 rooms, only 1. With 6 people to accommodate a week before we all came down, I was panicked. The receptionist said she couldn't help me and that I only had 1 room. She couldn't transfer me to a manager or anything. I asked her if I could tell her my confirmation number or a send a screenshot saying I in fact booked (and paid) for 2 rooms, but she refused. I had to get ahold of Hyatt corporate, and then call the hotel back saying my 2 rooms should be reflective on their system now. One issue, okay, things happen. Until a few day before my trip, I received yet another charge. I called and asked why and they said I only paid for 1 room, when in fact the charge on my card reflected the price of 2 rooms. I was able to talk to a manager and she said they would get the extra charge refunded. Next, my confirmation said check-in was at 3:00pm, so we arrived at 3:00pm. We were told we would have to wait an HOUR until we could get to our rooms. We sat at a restaurant because we had nothing to do, and then we're rushed trying to get ready for our event because we were now 1 hour behind. The lady and final straw was that our rooms were supposed to have 2 queen beds in each, but they were very clearly full-sized beds. I have never dealt with a hotel like this before. The level of un-organization I dealt with was very unprofessional and I will never be staying here again. The hotel is aesthetically pleasing, but the entire process of reserving rooms and checking in was an absolute and complete nightmare.