Michel McDani
Google
What went well:
There is a luggage room, and one of the security gentlemen was very helpful.
Guests can stay in the lounge area on departure day if the flight is later, which is convenient.
The location is practical: close to a bus stop, bike rentals, shops, and a Lidl about a 10-minute walk away; the seafront is nearby.
TV works well and supports casting from a phone.
What went wrong:
Room and especially bathroom were not properly cleaned on arrival; dusty window area with cobwebs, and soap was not replaced despite being nearly empty.
Was initially accommodated in a basement room that did not match the photos of the rooms shown online; only after two days was a room change possible.
In-room temperature can’t be adjusted by guests, which made the stay uncomfortable at times.
Housekeeping does not clean proactively; guests must request service or replacements explicitly—even over a longer stay. When cleaning was requested, it was refused and vacuuming had to be done personally due to my increasing allergy symptoms.
Bathroom has a floor-level shower; water easily spreads across the bathroom floor after showering.
Kitchen equipment needs replacing: the frying pan was extremely worn and the base was coming off, which made basic cooking difficult.
Tips for future guests:
If something needs cleaning or replacing (soap, towels, cookware), inform the front desk/customer support; it won’t be done by default.
If assigned a basement room, confirm it matches the listing photos or ask about changing options before the trip, if possible!
Overall:
Decent location and basic conveniences, but overall felt like the bare minimum for the price due to cleanliness, maintenance, and service gaps.