Only went to the restaurant while skiing in Zao. Very good lunch and unlimited drinks made me drink a lot of hot chocolate so I'm happy
Laura L.
Google
THIS PLACE IS SO BEAUTIFUL i’m actually genuinely so happy. The snow, the wood building, the fireplaces all around, the smell and feeling of warmth. The interior architecture in itself is so well thought out and is just so lovely. This place makes me feel so grateful and amazed that I am alive and that I can be here. The staff are so hospitable and helpful. I have no clue how this place is a “2-star” hotel??? Who is rating this sort of thing?? It’s ski in ski out and you can rent equipment in their well stocked supply. The owner picked us up from the cable car with a COOL snow mobile 😎😎😎 and I AM JUST HAPPY OVERALL TRULY. I wish I could stay here everyday.
Pun O
Google
Very beautiful place. Wood cabin style japanese hostel. We had a fun time taking a ride on snow car to the inn with very friendly staff. Great service and food are very good especially for breakfast. Common area is a great place to sit by the fire and have some drinks. Too bad i did not really have the best time there because of too many tourist with small kid running around on wooden floor all the time and the bathroom is very small and always full of people which make it hard for me to relax.
ChrissyPortmacquarie
Google
This is a wonderful place to stay right in the snow a 50 metres from a chairlift and some great warm up runs. Once you catch the Ropeway up you are met by the Lodges snow truck and Mr DBG who is a great personality. The lodge area is big and spacious with numerous places to sit and eat. The food is terrific with a varied menu and all day juices and hot soups which is very handy. The rooms are varied with some bigger than others. We had a double which was ok but I would suggest asking for the bigger rooms with two beds for extra space. No rooms have en-suite but bathrooms and onsen are only a short distance away. You can hire skis and boots right there which is a great bonus. Mr DBG will help with all hire gear and discount lift tickets. 9This is an extremely well organised lodge and runs like clockwork especially with staff like Karmi with her big smile and assistance. We visited mid March and loved this time of the year...plenty of snow, very few crowds(we never waited for a lift) and warm weather. |||
Tim_Wi
Google
They talk about the seasons in this place as the white season and the green season.||||We visited in white season as I wanted my sons to get a couple of days of snowboarding.||||While there are limited options for the non-snow sporters, those of us who fall into that category still had a great time. ||||The staff is very welcoming and do a great job looking after their guests. the rooms are adequate without being fantastic and some of my family found the idea of sharing bathrooms a bit challenging - all that aside it is the position and the package that counted and we all loved the place. ||||There is a good choice of food at reasonable prices. ||||I would go again - but maybe next time in green season.
CallieB604
Google
Friends booked us in at Sangoro so we could ski in / out... and it truly is ski in/out... not like places at the bottom of the hill where u can only ski in/out if there’s a decent amount of snow. Sangoro is at mid-mountain, so if the resort is open for the winter season, you can ski in / out of this hotel. The disadvantage of being at mid-mountain is that there is only Sangoro there and you can’t leave / get back there from|The main village after 5pm. So all your evenings are spent at the hotel. It wasn’t a problem for us, but I think you’d get cabin fever if u stayed there too long. They have a reasonable dinner menu that is mostly Japanese but has a few western and vegetarian options (spaghetti with soy meat and margarita pizza). They have a soft drink machine and soup machine which are free for people staying there (all u can drink). There’s also a pool table, table tennis table, a few games and a massage chair u can use (the massage chair is quite good after a day on the slopes). The bathrooms are Japanese (shared) but you can only use them between 7-9am and 5-10pm... only showers can be used in the morning but they fill up the big hot baths in the evenings. The women’s bathroom is down on the lowest level, so you have to go down 2 or 3 flights of stairs to get there. Men’s bathroom is on the main floor, with the hotel rooms 1 and 2 floors above. There are no elevators, so you need to be ok with climbing the fairly steep stairs and carrying luggage up/down. They have a drying room on the lowest level for ski gear, but someone kept opening the window in the room so it was always very cold in there (no point putting your stuff in there to dry). One thing everyone in our group complained about was the beds and/or pillows... not comfortable at all! I had poor sleep as I had to keep rotating all night or my arm or leg would go numb. The people working at the hotel are really nice. Some of them speak better English than others... we didn’t have any language issues but we did have a couple of people in our group who speak good Japanese, which was helpful for anything complicated. To get to the hotel you have to catch the Chuo Ropeway up to mid-mountain and get the hotel to pick you up in their special car (on tracks to drive on the snow). If you need lift tickets it’s a little cheaper to purchase them from the hotel but you. I enjoyed my time at Sangoro (except the beds), but it’s not somewhere I’d stay for a really long time due to its remoteness (there are really good and not so good things about being isolated on the mountain).
bendavien1511
Google
For those who wants calm, relaxing hotel, this is where to go. Ideally located on the ski slopes, from 5pm, after the lifts stops working, the mountain is all yours while you can stay warm close to one of the fire places.||Rooms are simple but good.||Staff is fantastic and very welcome. They make sure you have all you need. They work so hard for this!||Perfect place for those who wants to be early on the slopes and make the first lines in the powder.||To be noticed, in the mountains means not in zao village. There is no more access to hotel after the last lift.||Very rare place in Japan. Definitely recommended.
Michele F.
Google
Everything is perfect.....
Location: directly inside of the ski resort;
Staff: friendly, smIley, kind;
Services: ofuro, biliard pool, gym, ping pong, free drinks, pet friendly, free parking, free snow-taxi;
Structure: cozy, warm, with good music, good food and big portion;
Prize: absolutely affordable and well balanced with quality
To be repeated as soon as possible