Y T
Google
Very old facility, unprofessional staff.
I booked here through Agoda, before they sent me messages for check in, I had requested to call a restaurant to book for me. But they didn’t reply about it and sending check in info. I asked again to call a restaurant as they don’t have online booking system. But they ignored me. On the day I checked in, the women who has ginger hair told me “I tried to call but…” - I didn’t believe that. And she said “I’ll try to call again” but I didn’t hear anything since then. Then I explored the city, came back. She told me “did you go that restaurant?” Of course NO. As I didn’t hear anything since then update from her. But she seemed very upset that I didn’t go. How come I will go to restaurant without notification about booking. So silly.
The night before check-out, I came down with a high fever. So, on the morning of the check-out day at 8 a.m., I went to the reception and asked if I could stay a little longer, but they only allowed a 30-minute extension. What a heartless hotel.
Also, I told them “I have a cold,” but the ginger-haired woman misunderstood and thought I was saying the room was cold. Clearly, my English didn’t get through, and it was truly exhausting. I will never return, and I do not recommend this place to anyone.
There was an air conditioner installed, but the power didn’t respond at all. The reception was absolutely terrible.