Cassie O.
Yelp
Let me run you through our evening. We came into the Fork and Vine at the suggestion of Philip after a delightful experience at the Feather Hills Winery Tasting Room. We had a 6 PM reservation on a Thursday night and were seated, after a bit of discussion in the 3 Season room. They graciously turned on the electric fireplace and the room was nice and cozy. After a bit of a wait our server came out and she showed a lot of very welcome enthusiasm, so the wait was worth it. We ordered a sweet tea and a vodka martini, and though she struggled a bit with the handheld ordering computer she got it entered About ten minutes later she brought out our drinks and took our order. We ordered the deviled eggs; we each got a cup of the mushroom bisque, and I ordered the prime rib special while my husband ordered the rib eye.
The first clue that things were not all as expected was the martini was warm, and the three olives hollowed out with no apparent stuffing. Ok, we could deal with this.
Then the soup and deviled eggs came out. The soup had a skin on it like it had been sitting for a while and was not very warm. It came with a couple of slices of garlic toast and what appeared to be a thin slice of lion's mane mushroom, deep fried. Combined the flavors were good, separately none would have passed muster. The deviled eggs were supposed to have bacon, smoked paprika (my weakness, I could roll in smoked paprika and die happy) and dill. Although each egg had a piece of bacon stuck in the yoke the absence of dill and smoked paprika was just plain sad.
And then dinner arrived, and it was not right. Instead of a ribeye my husband received a prime rib. Our server apologized but even though we were told a new meal would be forthcoming my food sat in front of me making me uncomfortable while we waited for his food. We asked if my meal could be kept warm so we could eat together, and it seemed no one knew, and it was a bit of chaos to find out what they could do. Ultimately, they took my plate and came back with both of our plates and had remade my meal as well. By this point we had been offered a 25% discount on our tab. Sadly that really didn't make up for a vacation dinner that we had hoped would be special. And then because I had ordered the prime rib and was asked specifically if I wanted horseradish, I got through the entire meal without it. When the server came by and I mentioned this omission, she ran off to get it and when she came back she was in tears. We told her that we were not trying to be assholes but were just a bit frustrated with the entire experience.
She offered to get Philip the general manager and we accepted and of course Philip had just left. So we took the 25% off the tab, gave our server a very generous cash tip and will never come back again. Which is just plain sad as we really, really wanted to have a good evening and it really sucked.