Forman Mills

I went to Former Mills on belair Rd to buy some clothes. I went to the fitting room, the sign said temporarily closed and also the bathroom closed as well. This is a big inconvenience. I wanted to try on some clothes and couldn't. I spoke with an employee and he said they're really permanently closed. This is too extreme. At least bathrooms should be unlock because people have bladder and urination medical problems. Somebody contact the Better Business bureau. 1 year later bathrooms and fitting rooms are still locked. How are we surpose to try on chothes to see if they fit and we need bathrooms for people who have bladder problems. New Pictures.

Normally, I will give the Bel air rd location a 5 star review, but today a young lady, a manager with long hair was very unprofessional to a young man that asked her out for dinner, and she made a scene and said he was a stalker, which I believe was very unprofessional, all she had to do was be polite, say I'm not interested, but she chose to make a scene and embarrass the young man when all he did was ask her out for dinner. This kind of manager should not be a manager. It was a short young lady who is a manager who's always respectful. Always polite the young lady with the long hair needs to learn from her and take that lead. I believe the young lady with the long hair needs to be removed from the forman Mills. Location on Bel Air road before it becomes a more hostile. Or negative situation. The Manager with the short hair with glasses. Is the ultimate representative of how managers should conduct themselves? The other young lady with the long hair was very out of line for embarrassing. That man, all she had to do was being respectful and decline his offer, thank you again. Please address this matter.

I like shopping Forman Mills but, this is the third time I’ve had the same problem at this Forman Mills location. Most of the time the same managers and staff keep refusing to let me use the bathroom for my baby. There is absolutely no compassion or basic humanity shown for kids 😭 They told me it’s “store policy,” but I know that’s not true everywhere. I understand bathroom policies can vary by location, but refusing a parent with a baby three times is unreasonable and shows very poor judgment. I used to shop at another Forman Mills in a different area and they never refused me. I am a loyal customer, and I’ve always been treated better at other stores. If this really is the policy at this location, it is completely unfair and needs to be changed and offer exception for kids, senior and any other urgent matter. No parent or kids should be put in this situation again.

The cashier, whose name is Tkira, is very unpleasant. She acts as if she were working for free. If you want to be treated poorly and with attitude, go. Otherwise, don't even come near her. She should work at a LYGSR that isn't customer service.

Jaetia was extremely helpful, she was kind and patient while I found my receipt for my return.

This is an awesome place with great employees.they always have alot in stock an I always find what I'm looking for whether for me,my girl,or kids

Nice store good shopping friendly people.

I was very happy to find some clothes for a big and tall man.

I went there on 6/23/2025 to get some clothes that I needed. I went to ask an employee for what I was looking for and they told me where to look. Overall the prices were very good and not to costly

The service is excellent--that's true every time I go. The customer service is fantastic. Even if I'm asking about something that is not in the section they are working in, they will come over and assist me, and I genuinely appreciate that. So whoever management is now they are a keeper because her employees make them look good. Well done!

I visited this Forman Mills location with my mother last weekend. She enjoyed it and found it spacious, clean, and organized. I commend management for ensuring this store is operating at its full potential. I'm sure we will be back soon. -- Don't let the location deter you.

I love this store, I now live down the street from one. I have been to their location off of belair rd in Baltimore several times... I hate to say but I like it way better than the store in Prince Georges County off of 450, this store was a lot more cleaner as well as more organized, in my opinion.

I stood in the line for 10 minutes and employees were just standing there. I will never shop here again. The cashier started looking around for another cashier and just left us standing right in front of her. I never see such unprofessional customer service. Don't shop there because they act as if they are doing you a favor. I WILL NEVER GO THERE AGAIN

Purchased blood pressure monitor cuff. Original receipt not available. Bank statement with amount and day purchased but store will not replace or refund money. Do better. Be better. Very disappointed. Will not revisit any location. Unable to leave same review for Pensaken, NJ.

OMG! Worst customer service ever! So we're getting to the counter to pay for our things and as soon as we get there the cashier turns her back to us. My husband and I are like...Ok, WTF? So we get out of her line and I look back and there is another cashier there that says to us, "Oh, she's waiting for change". So instead of the first cashier saying that to her customers, she turns her back and totally ignores us. The funny thing is there is a BIG ASS sign at the register that says "A+ Customer Service"....LOL From the extra long horse ponytail, to the caterpillar eyelashes, this was wrong from the beginning. We will NEVER EVER come back to this store!

This place lacks customer service. Just because you are located in the hood doesn't mean you can't have customer service. Hire better people with better attitudes.

This place is typically a shit-hole with decent products and decent prices if you can maneuver through the fuckery thoroughly enough, avoiding the puddle of piss, rancid crab shell or other disgusting shit between the racks. It's best to shop after they've prepared for a corporate visit. Don't expect customer service either. The associates aren't there for that. Lol.

Some of the employees are nasty as hell! They wouldn't give me an item that had a tag but they couldn't find it in the system or some bs! U deff get what u pay for in this store!

The good prices are not worth the time it takes to navigate the mess in this store. There are always hangers and clothes & other random items on the floor. A piece of a broken sales rack was sticking out at the bottom the last time i went & it cut my leg! Wth! None of the clothes worth buying ever have tags. It is just a complete waste of time. Not to mention the employees are all around unprofessional. Recommend going to the Forman Mills in Catonsville. It's much cleaner.