Judi T.
Yelp
Very disappointing. I have been coming to the hotel for the last 30 years and this stay was the worst I have ever had. We had an ocean front room, over $600 a night. The bathroom was dirty, there was black hair in the tub, the floor in the bathroom was dirty, the towels had holes in them and there was some kind of white sticky substance under the sink.
Unfortunately there was a storm while we were there, but we wanted to go down to the beach anyway, there were only a few people, we sat there for a while, and when we left we were wiping our feet off we asked the man at the beach hut where do the towels go? But he was so busy on his phone he didn't even look up and just said you can put them in the bin and pointed toward the sand behind him, and then kept on playing on his phone, never offering to take them.
We also had horrible service at the restaurant for lunch. It was not that crowded, but the empty tables were all dirty and finally after almost 10 minutes we got someone to come over and clean a table so we could sit,. He was not happy, and also turned out to be our waiter, who was less than thrilled to be working. Horrible service.
The best part of our stay was when we checked in. We had a lovely woman, Rose, who was so sweet and friendly, very welcoming. She apologized for the weather ( like she could have changed it, lol). and asked us what our plans were, just made the day brighter, but it was all down hill from there.
Unfortunately, I would not go back again fo the price and that kind of service.