Christopher Taylor
Google
If you’ve just finished walking the West Highland Way, I’d not recommend you stay here. First, and this is my fault for not noticing earlier, you can’t check in until 5, which seems to me unusually late for a hostel. There’s a nice living room area in which you can wait, but when I arrived there were already over 20 people waiting to check in. Next, the woman at reception did not arrive until after 5:30, which felt a little rude. The hostel offers a laundry service in which they will wash, dry, and fold your laundry for 10 quid, and I paid for this service upon checking in, after which the woman assured me it would be ready in a few hours. Fast forward to 10:30 and I catch the woman’s attention who clearly forgot about the laundry. A few minutes later she drops an unfolded basket of mostly wet clothes next to me. I should have checked in that moment, but trusted that the clothes were at least dry, even if they were unfolded. When I finally get up to my room to sleep, my duvet/blanket is also totally damp. Just terrible service overall and a bummer experience to celebrate a good day. You deserve better for yourself.