Nijah
Google
I just stayed at Fort Young Hotel for a week and overall had a good experience.
The food was pretty good. I had the breakfast and dinner package. Breakfast was basically the same every day, which got a little old after a week, but it was fine. Dinner was better about switching things up — some nights were buffet style and other nights you ordered off a menu with around 10 options. I also ate lunch at the hotel a few times and enjoyed it.
The bar and drinks were good, but availability was inconsistent. I really wanted mojitos, but out of 7 days they only had mint twice. They also ran out of Caribe Rosé by about day two of my trip, which was disappointing.
One thing that got constantly annoying was the billing process. Even though everything was supposed to go to my package, every single transaction took longer than it needed to, with signing bills and extra steps each time. It adds up and gets old quickly over a week-long stay. I’m sure there can be a better way. I’ve been to resorts that have different levels but the colors of the bands mean different things.
The food and beverage staff were mostly friendly and helpful. Special shout out to Victoria, Nya, Mariah, and Brenton (and more but can’t remember all the names) — they really stood out and made things better (hopefully I spelled everyone’s names right).
The hotel does seem short-staffed at times. For example, one day I had lunch by the dive shop and there were about 10 tables assigned to one server. The staff works hard, but you can definitely feel it.
The pool area is great and very relaxing. I do wish there were more lounge chairs, and the ones they have could be more comfortable.
Front desk staff were great and very helpful. Security was also excellent. As a woman traveling solo, I felt extremely safe the entire time. By day two, it felt like a lot of the staff realized I was there alone and genuinely looked out for me, which I really appreciated.
Special shout out to Viviana at the concierge desk, who truly went above and beyond for me. I also did the sunset cruise which was very nice!
Overall, Fort Young is a solid place to stay with great staff and a strong sense of safety. With better staffing, more consistent bar inventory, and a smoother billing process, it would be even better.