Kacie D.
Google
I was pretty disappointed with my boyfriend and I’s recent visit on 1/10. I understand it was a Saturday night, the first weekend of dine downtown, and a playoff football game however the service was pretty abysmal. We made a reservation at 7:30 and arrived about 10-15 mins early. The hostess came right over and sat us even though we were early which was nice, but that was about the extent of the good service. We looked over the food and drink menus and did not get greeted or even get water for at least 10 minutes. We had decided our entire app, entree, dessert and drink orders by the time a server finally came over with water. Then he got our drinks and ran off so quickly we could not even tell him we were ready to order or at least get some apps started. He came back quickly to drop the drinks and disappeared just as fast. When we finally did order he almost left without even taking my boyfriend’s order, we had to catch him to let him know my boyfriends had not ordered yet. The shredded beef tacos were pretty good albeit the tortillas were a bit undercooked. When our entrees came out I had to remind our waiter that my fried green beans (my dine downtown app) had not come out yet and it came out along with my boyfriend’s fries he had ordered with his burger halfway through our entrees. The fries were also undercooked and flaccid. He never brought the extra ketchup we asked for and never refilled our water glasses once so we were pretty thirsty throughout the meal, but he rarely came around to ask for things. We got a second round of bar drinks and I noticed on my bill I was charged two different prices for the same drink with no explanation. The apple crisp also was pretty dry and had maybe two slices of apple so it was mostly dry crumble and oats, it wasn’t super pleasant. We had to remind our server again for boxes and at that point we had already long been ready to leave. For the price that we spent (almost $150 between the two of us not including the tip I left that was probably more than was deserved but working in food service myself I tend to tip higher than normal) I expected a better experience and I was just left wanting. I was disappointed with the experience and the price overall and we left wishing we would have dined somewhere else for dinner. :( which sucks because I was really excited to try a local place for dine downtown and had picked this one out for a nice date night (which we don’t get often because money is tight) and felt like I should have picked somewhere else.