Ray B.
Google
Wonderful stay. We just finished 6 nights and loved it.
As others have noted, it’s not a “resort” in the classic sense, but for us it had everything we want from one: pools, beach access and service, bars, spa, restaurants, views, and a great location. We had a partial ocean view room on the 4th floor (south) with a large terrace and about a 90° ocean view. The room was modern, spotless, and spacious, with a huge bathroom, deep soaking tub, large separate shower, and convenient electronic controls on the iPad and walls.
Every single staff member we encountered was pleasant, friendly, and genuinely helpful. I’m a luxury bargain hunter, and with some flexibility you can do well here: a 3rd night free on top of a lower-than-usual base rate, plus a Preferred Partner booking (with breakfast, etc.) makes the overall cost feel “reasonable” and softens the blow of $63 valet parking, $100+ breakfasts, and $25 drinks—pricing that’s in line with other South Florida luxury hotels.
Four Seasons service is as consistent as ever. I made a small comment about breakfast—more a personal opinion than a complaint—and mentioned it to our server. The next morning the assistant F&B manager came by to discuss it, and the following day the General Manager did as well. This wasn’t about resolving a problem; they genuinely wanted to learn and improve.
Great hotel. We’ll be back.