Marla T
Google
4.5 stars rounded up. The lobby is extremely luxurious, and the rooms are spacious. However, if you want to dine at one of the special restaurants in the hotel, you must make a reservation in advance, or you may be able to dine only at very late hours. We opted for the more easily available casual Mediterranean restaurant. The tenderloin we ordered was anything but tender. When we told the server, the chef came to our table. He was extremely apologetic. The entrée was removed from our bill. In addition, dessert and tea was on the house. As we were about to depart, we were overwhelmed by cigarette smoke in one elevator. (Obviously, this is the fault of an inconsiderate guest, not the hotel.) When we told a manager in the lobby, she was very apologetic and told us that she would deal with it immediately.