Four Seasons Hotel des Bergues Geneva

Our stay at the hotel was truly exceptional - from the moment we arrived the staff were attentive and helpful in every possible respect. We were warmly greeted before we even arrived inside the hotel; the level of service was very high and also consistent throughout our stay. The hotel itself is beautiful and the rooms are very well appointed. Breakfast and the Japanese restaurant were equally delightful. Would highly recommend.

Loved many things the ambiance, the building, the location, the reception staff (Paulina) , the concierge , hallporters, and the housekeeping (luis). The corridors are even more beautiful than George V|The problem with the spa is that they are fully booked by non guests so it was really hard to find a spot and the spa looks more like a club than a five star hotel. Definitely loved the japanese restaurant inside the hotel. The restaurant itself is a reason to go back. But.... Breakfast is completely disappointing - it might get better a la carte - service to the table take a lot of time- and also room service has a lot of room for improvement. Also the lighting could be better allowing dim lights in the bathroom at night

I have traveled all my life for business and leisure- this is the most outstanding hotel i’ve ever been at. Service is impeccable- in a time that many Hoteliers cannot even „ spell“ the word „Service“. example; I have ordered room service - they have told me that my order would be in the room at „9.06“ - they were in front of my door at 9.06 - impeccable throughout. Congratulations to the amazing team and the management. Thank you for making our stay a great experience.

The best of the best 💕 they held Easter for the kids & didn’t miss a detail. Right in the middle of everything . You can go anywhere from this area. We went to a town called Gruyère and many other places that were under 2 hours. A beautiful hotel!

Stayed for a few nights in March and generally had a good experience. The service was overall superb and I had a nice time at the hotel, the building is beautiful. Upon closer inspection I found that there is a lot of tweaks to implement such as the spa pool being rusty in areas, my bathroom had paint and silicon defects and mould on the bath handles, the bed side tables had a lot of wear and tear marks. Considering I paid over £900 per night, you would think the cost covers the repairs needed. Bit disappointing really, I tend to notice the finer details.||Credit to the staff, a lot of the team are good at remembering names and put in a good effort to make your stay enjoyable and have a nice smile. Particularly the blonde female spa assistant as she gave me a helpful tour and explanation of the spa - please send my thanks, it is the English boy!

Amazing hotel in the most stunning location. Rooms and amenities were top class, but the best bit about this hotel is the staff. Concierge and reception couldn’t do enough for us and gave us an extremely warm welcome upon arrival|Would highly recommend this hotel if you’re looking for ultimate luxury

Excellent service of Annalisa in the lounge. Went to some trouble to ensure all taken care of. Should be recognised by Managment of this excellent hotel. I am a frequent guest tho’ live here. An excellent destination for good service and discretion.

Everything about our stay was perfect! The staff was friendly, they went above and beyond to make us feel special on our honeymoon, and everything went very smoothly! I would definitely stay here if I was ever back and will highly recommend! I really appreciate the extra effort they went to decorate our room for our honeymoon, I was completely shocked how detail orientated they are! We came in earlier than check in and our room was not ready, but they made sure we were comfortable. They had a table waiting for us during arrival and then they helped us make spa treatments, where they hand delivered our suitcases to the locker rooms. It was a great experience and relaxing! thank you!

Beautiful outdoor atmosphere EXCEPT for the cloud of cigarette smoke floating through the air. We had a quick snack and a glass of refreshing, fresh made pineapple juice.

Very nice drink selection and nice bar. However- service is terrible. You have to constantly flag down the server to get another drink. We have now been waiting 20 minutes for our check and will be late for dinner because we cant pay for our drinks. Two waiters have now completely ignored us when we requested the check. Hardly service for a five star hotel. Not sure if they are being rude because we are Americans but we will not be back.

Awful typical "French" arrogant service at one of our favorite US hotels. If you want anything special or not on the menu forget it. You may get it but only after what feels like begging. On our second visit we wanted breakfast, called to reserve and were told service was until 10:30. We hustled over at 10 from the ritz a block away to find they only accept hotel guests. This is understandable when a place is packed, but there were many empty tables and we were the only 2 waiting. I am shocked because as a world traveller having stayed many times at the four seasons, Ritz and others and I've never been "turned away" or treated disrespectfully. If you are unfortunately a business traveller go ahead and enjoy what you've got, but if you have a choice, stay away from the Four seasons in Geneva. And if any management ends up reading this, which is highly doubtful, my recommendation is you learn to "make exceptions" as part of your service training unless that would be just way too far out of your league or you just can't get over your ridged snobby selves. Oh and remember, after the pandemic, tourism will come back slowly.....you will finally NEED your clientele as it should be, and they will have choices... as tourism and hospitality is already desperate. And one more thing. Wouldn't it have been better for business to just offer 2 people a table for breakfast? Wake up.

Imagine the most luxurious experience at a hotel and spa and then magnify it many times over and you've got the Four Seasons des Bergues and their Spa Mont Blanc. Traveling can get weary with the long flights, train rides, and layovers in cramped quarters and having to lug your luggage to and fro. When it takes it's toll that's when you need a place like the Spa Mont Blanc in the Four Seasons to pamper you at the highest level. I have to commend Cecilia Kearley as she was the most incredible manager I've ever come across. She is a wealth of information and can detail every nuance of the spa. You come to appreciate just the level of intricate detail that went into making sure the spa experience is unique and exceptional. For example, the amount of natural lighting that pours into every corner of the spa is the genius of hotel owner to make sure you get all of Switzerland's natural beauty while you soak up the finest rejuvenation treatments in Europe. I've been in damp and dark spas before but being able to have glowing sunlight just feels so much better! Again, can't say enough about Cecilia, she is such genuinely kind person and wants to make sure you feel like the most important person in their spa. The fitness area was beautiful. I'm a gym rat so every time I travel I am always curious to check out each the gyms of each country/city/hotel and I thought as far as fitness areas for spas go, the Mont Blanc has the most high-tech and state of the art equipment. Plus, when you've worked up a sweat and need to replenish, the fitness area is completely stocked with Evian waters, sport drinks, and there are even the spa's own home-made signature energy bars. They were delicious! A blend of banana, dry grape, and apricot with a coconut topping. The best post-workout snack. After a strengthening workout, you'll want to move on over to their pool area which is just beautifully serene and the combination of elegant marble and natural lighting makes for an aquatic haven. The fireplace library is gorgeous and boasts a collection of over 5,000 different books that feature a wide swath of genres including art, music, history, film, and more. The Izumi Japanese fusion restaurant is spectacular. You can dine on the rooftop for a 360 degree panoramic view of Geneva. Or, you can dine in the library which is the perfect place for a power business lunch or just a casual get-together. There is a studio for your own personal stylist to groom you so that you're ready to soak in all of Switzerland. The salon is completely private so you get the comfort of having your stylist precisely cater to all your glamour needs. Of course there are the various spa treatments available including a couple's massage that has it's own secluded deluxe spa suite complete with it's own bathroom. That way you and your partner can have a portion of this 5-star spa all to yourself. With a hotel and spa as brilliant as the Four Seasons and Spa Mont Blanc, I can see why Switzerland was rated the world's happiest country. For a truly unforgettable, exquisite, revitalizing experience, you'll want to visit the Four Seasons. It is warm and inviting and yet secluded all at the same time. It is the best of the best and other spas will have a difficult time ever matching the level of excellence at the Mont Blanc. I never wanted to leave, but I will definitely be back!

As you walk in you see a screen that shows you the various celebrities that has dined here.. Daniel Craig one if them. I'm in! Not that I'm star-struck but that would just have made the views even more spectacular. I took the suggestions for my dinner (Halibut) and appetizers (Prawns) from our delightful sever. She was spot on! This is a must go to Resturant!

All the normal quality features of a Four Seasons property. The staff are slightly arrogant and that becomes annoying after a while. For example, we would like to be greeted by name after staying the in hotel for a week - not have to tell our room number all the time and wait whils a receptionist checks her pc/ it was the same in the breakfast room - that was odd ....... maybe a bout of invasion of the body snatchers has occuered in central Geneva!

It's a four seasons what can I say more. Beautiful rooms had upgrade to a big roomy suite, beds are big and comfy, staff take care of you from the time you book until you checkout. Best service ,amazing spa. I think it's worth every cent you spend.

My favorite thing about the hotel is the toiletries. Those Aqcua di Parma products are fire. I wish I took more.