"Just steps from a Canada Line station to YVR airport (about a 30-minute door-to-door trip) and in the heart of the city’s downtown shopping and financial districts, the Four Seasons is just a short stroll from the fashionable bar and restaurant area of Gastown, and the neon attractions of Granville Street. This popular hotel brand is a smart choice for those who like being at the center of it all. Admire the Ghost Salmon art installation in the lower lobby before taking the elevator up to the airy wood panel and marble floor reception area, where guests will also find the city’s famous YEW seafood restaurant. Opened in 1976, the rooms are still fresh after a renovation in 2010, with most looking out over the glittering skyscrapers and high-rises of the downtown core. Soft gold tones in the spacious rooms and creamy-vanilla walls and carpets are punctuated with warm burnt-orange and cool jade accents. The knowledgeable concierge team offers years of experience, and guests can take advantage of this resource to find some of the city’s lesser-known hot spots and off-the-beaten-track gems."
A great experience. Clean rooms- which is most important to us. Friendly service. Their restaurant is DELICIOUS! It is slated to be renovated and it needs it- it’s dated. Plus the shower had quite poor pressure. Would recommend if found on sale or as part of a package. Would not pay rack price.
Ivy Lam
Google
I had a free night stay at the hotel on Dec. 6, 2019. The front desk staffs are nice. I complained about the heavy smell in my first room. I thought that there was not much they could do about it. But the management actually gave me a free upgrade to the top floor. It was so nice of them. It was a pleasant surprise for me. However, I did not like my bed as it was too soft for my weak back. I couldn't sleep...so, I ended up going home to sleep at 3:30am in the morning as I did not feel right to make another complaint! In conclusion, I think Four Seasons have very professional management team to care for the guests. But the hotel may be due for renovation or redevelopment to be competitive in the market. The location is superb!
Sheeba Faqih
Google
Staff were so lovely and hospitable! The many personalized touches (like leaving a piece of birthday cake with a personal bday message in our room, for my husband) just made our stay that much more special. Beds were comfy, sheets were crisp, bathrooms were clean, room maintenance was excellent. Loved the heated indoor/outdoor pool! Take advantage of this hotel before it shuts down in a few months!
Christine Lee
Google
I made reservations at Yew to celebrate some birthdays. The restaurant is located in the Four Seasons. It's beautifully designed with high ceilings, soft lighting, fireplace, etc that sets a lovely ambiance. The menu is quite robust with seafood being the main theme. The price point is on the higher end, but this to me was expected as the hotel is upscale. The service was amazing. We had one minor issue with an item we ordered and I mentioned it in passing to our server. I didn't expect anything to come of it, but our server presented us with a couple of extra desserts and an apology. My party had a wonderful dining experience. I would highly recommend Yew for a special night out.
Rich Lazar
Google
Amazing staff! Comfortable bed and clean room. The hotel is on the older side and you can tell it in some places but the rooms were updated and nice. The pool area is nice and is great that there are both indoor and outdoor options. Great location that is convenient to all of the things you want to do. Would definitely stay here again.
David Pan
Google
This hotel earned 5 stars with ease. From the door man, to the front desk, to the concierge, and to the restaurant staff, each aspect was top notch. They were personable and addressed us warmly on each meeting. They certainly know how to make you feel at home.
I would definitely stay here again. The rooms are clean and the towels smell fresh. They even got us a bathrobe for our toddler. Our toddler was so comfortable that he made conversation with the staff. Well done Four Season Hotel!
Alexander Kingston
Google
Wonderful staff, lovely location, you certainly get what you pay for and more. A great way to feel important on the business trip, or to travel in luxury for the leisure trip. Pool/fitness area is top notch, and the atmosphere in all parts of the facility deliver on the promise of comfort and luxury. Service here is also a step above, and every one works seamlessly to make you feel special and make your stay as comfortable and easy as possible. Have had the pleasure of an upgraded room a number of times here, but even the "basic" rooms are an absolute joy. 100% recommend if this is the price tier you are shopping in!
jpridge1280
Google
OK Hotel. felt more like a conference hotel rather than a luxurious four seasons hotel. Spacious room. I had the premier room with a lovely view on a high floor. Bed was very comfortable. The receptionist who checked me in was a little arrogant. Didn't explain anything and didn't have the time to say anything. Just charged my card and handed me the keys. I stayed one night in a twin room and the other two nights in a premier room.
They didn't have a large choice of dining to be honest. Either Yew a fish restaurant or in room dining. I sat in the lounge and it took for ages for someone to serve me a drink.
It is my least favourite four seasons hotel.