Four Seasons Hotel Vancouver

I made reservations at Yew to celebrate some birthdays. The restaurant is located in the Four Seasons. It's beautifully designed with high ceilings, soft lighting, fireplace, etc that sets a lovely ambiance. The menu is quite robust with seafood being the main theme. The price point is on the higher end, but this to me was expected as the hotel is upscale. The service was amazing. We had one minor issue with an item we ordered and I mentioned it in passing to our server. I didn't expect anything to come of it, but our server presented us with a couple of extra desserts and an apology. My party had a wonderful dining experience. I would highly recommend Yew for a special night out.

A great experience. Clean rooms- which is most important to us. Friendly service. Their restaurant is DELICIOUS! It is slated to be renovated and it needs it- it’s dated. Plus the shower had quite poor pressure. Would recommend if found on sale or as part of a package. Would not pay rack price.

Beautiful hotel central to downtown and access to all sights and transport. Great restaurant, best seafood tagliatelle ever and a chocolate cup dessert the chef should be locked up for creating - it would be more addictive than coke (the diet version of course). Superb room and very helpful reception and concierge staff. Go stay. You'll love it.

I had a free night stay at the hotel on Dec. 6, 2019. The front desk staffs are nice. I complained about the heavy smell in my first room. I thought that there was not much they could do about it. But the management actually gave me a free upgrade to the top floor. It was so nice of them. It was a pleasant surprise for me. However, I did not like my bed as it was too soft for my weak back. I couldn't sleep...so, I ended up going home to sleep at 3:30am in the morning as I did not feel right to make another complaint! In conclusion, I think Four Seasons have very professional management team to care for the guests. But the hotel may be due for renovation or redevelopment to be competitive in the market. The location is superb!

Staff were so lovely and hospitable! The many personalized touches (like leaving a piece of birthday cake with a personal bday message in our room, for my husband) just made our stay that much more special. Beds were comfy, sheets were crisp, bathrooms were clean, room maintenance was excellent. Loved the heated indoor/outdoor pool! Take advantage of this hotel before it shuts down in a few months!

Beautiful hotel with exceptional service. We were greeted and made to feel so welcome. Little touches like ice already in the ice bucket, a hand written welcome note, fresh strawberries and chocolate make the entire experience so lovely. The room is spacious and warm. Everything you need is available to you. A wonderful hotel.

This hotel earned 5 stars with ease. From the door man, to the front desk, to the concierge, and to the restaurant staff, each aspect was top notch. They were personable and addressed us warmly on each meeting. They certainly know how to make you feel at home. I would definitely stay here again. The rooms are clean and the towels smell fresh. They even got us a bathrobe for our toddler. Our toddler was so comfortable that he made conversation with the staff. Well done Four Season Hotel!

I spent 3 nights at the Four Seasons, and prior to my trip, I was quite excited to start at this "5-star" hotel. However, reality see in when I arrived and I found it no more special than any regular 4-star hotel, like a Marriott, Westin, or Hyatt. The rooms were nicely appointed, the staff was great, and the food was good. But nothing at all stood out that made this property special - or even adequate of a 5-star rating. Maybe my expectations were set too high, but I really was expecting more. Aside from that, the entire hotel was extremely warm. Sure, it was cool outside, but I felt like I couldn't get my room below 78 degrees F. The air conditioning must have been shut of for the season, because the common areas and my colleagues' rooms were also hot, even with the thermostat set as low as it would go. It was so warm that I had trouble sleeping every night. I ended up on top of the covers and waking up constantly, sweating. Now I realize that for some people, 78 degrees would be no problem, but I cannot sleep if it's much more than 72 (65 is preferable for me). The fact that I essentially couldn't even choose the temperature that I wanted my room at because there air conditioning was turned off just seemed ridiculous at a hotel of this caliber. Next time, I'll stay at the Hyatt down the street where I know what to expect and can keep my room what I seem as a comfortable temperature for me.