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"With the help of the Four Seasons in Marrakech, a three-night, four-day itinerary for our trip was quickly drawn up. Located just a 10-minute drive from the medina in Marrakech, but still in the heart of the city, the hotel and spa’s setting felt perfect—with its palm-shaded pool and pink exterior walls, it’s an oasis unto itself." - Sarah Spellings
"Set halfway between the old town and “newer” neighborhoods like Ville Nouvelle, this 40-acre urban resort perfectly marries historic details with cosmopolitan style. Surrounded by views of the Atlas Mountains, it features a collection of low-slung buildings, set around Moorish-style gardens and two glittering swimming pools (one is family-friendly with integrated whirlpools, while the other is 131 feet long and only for adults). Other amenities include clay tennis courts, dedicated programming for both kids and teens, and a gorgeous spa for Moroccan hammam rituals and nourishing argan-oil massages. Catering to all types of travelers, the 139 accommodations range from spacious rooms in the main building to standalone pavilions, one-bedroom suites, private-pool suites, and villas with two or four bedrooms. All feature contemporary décor, handcrafted Moroccan accents, marble bathrooms, modern conveniences, and terraces or patios with views of the gardens or mountains. The poolside Azzera restaurant serves everything from flame-grilled meats to Thai papaya salads for lunch, while the romantic Inara lounge features cocktails and Moroccan cuisine made with herbs and spices from the resort’s gardens. Also on-site is Quattro, which serves a buffet breakfast in the morning, then morphs into an elegant Southern Italian eatery for dinner."
"A series of low-slung terra-cotta-colored bungalows, the 141-room hotel is ten minutes from the airport. Rooms have private balconies. There are some lovely touches, such as the filigreed-silver cabinets on each floor’s landing, but the cream-and-taupe palette will disappoint Moroccan maximalists."
I don't think you can really go wrong staying here. It is a most beautiful hotel, and (almost i.e. 99%) everyone goes out of their way to be helpful and of great service. Some things will come down to personal taste e.g. which restaurant for the food you prefer, but overall we had a "splendiferous" time. We would particularly rate the staff at the poolside restaurant, and those that served whilst lying by the pool. The waiters loved engaging with anyone who would engage with them personally (rather than treating them disdainfully as the hired help) and that made the stay all the better for us. The conversation, and, on odd occasions, the banter!!! Very joyous. The spa treatments were amazing. The only potential fly in the ointment was Ramadan, and a lack of staff in some areas, and/or grumpy staff / staff that decided not to engage due to lack of food. I guess they can plan for this but we were understanding.
Hawkstone 2015
Google
My wife and I (Traci) had the pleasure of staying at this most amazing hotel a few month's ago. A huge shout out to Jamal who treated us like family. He even asked his chef to prep us a small jar of almond nut butter spread to take home. The hotel and the entire staff were amazing.
lindseycI8848SL
Google
The Four Seasons Marrakesh was amazing! From the time you get there until the time we left (7days) everything was truly first class. The restaurants were absolutely fantastic. If you couldn’t decide what you wanted they had the chef make you up something special. The staff was so friendly and we never went without. The villa we were in was always clean with clean towels, water and fresh fruits. They had guides for us for everything we wanted to do. Between the gorgeous city of Marrakesh to the beautiful hotel we had an amazing time and we will definitely be going back.
Tatiana Stolyarova
Google
We went for the weekend and it was a great time we spent!
We stayed a lot at the family pool. One thing I didn’t like was that we couldn’t order breakfast for kids over there. We went at 10 am, kids didn’t want to go to the restaurant because it was on day of the departure. And the food is served at the pool only after 12pm.
All the rest was exceptional. The room was spacious, with a huge terrace. Not like in Paris:)
We liked the room service very much, they have local dishes to choose from. Definitely will come back!
Annika Benölken
Google
Extremely Disappointing Experience and Unacceptable Customer Service: I’m very disappointed with the service we received at your hotel - especially considering it claims to be a 5-star hotel. The website clearly advertises a day pass for the swimming pool, which we called to inquire about two weeks ago. We spoke with two different staff members (a man and a woman), and the next day we called again to make a reservation for June 19, 2025. The reservation was confirmed over the phone. At no point were we informed that an email confirmation was necessary, nor were we asked to provide an email address.
When we arrived today, we were told there was no record of our reservation and that an email confirmation was required. On top of that, we were informed that day passes are no longer available - despite the offer still being advertised on the official homepage.
The most disappointing part was the manager’s response: Rather than acknowledging the mistake, we were told the hotel was fully booked and that only one pool was operational. However, it was easy to verify online that rooms were still available for the same day.
This experience reflects a serious lack of professionalism and transparency. Publishing misleading information and then giving false excuses when confronted is unacceptable. I cannot recommend this hotel, especially when there are many other amazing 5-star options in Marrakech that treat their guests with respect.
Ekaterina Egorkina
Google
I rarely write reviews, but here is THE case. We went for vacation with our two kids ( 3 and 4 year old). Amazing kids club with all kind of activities to entertain the little ones and a shallow pool, where you can rest while kids are safely enjoying the splash. The hotel has kids menu, but the staff always happy to make whatever you need upon the request ( they made very tasty soups for lunch for kids and healthy dishes for dinner ). Service exceeded expectations by far. From organizing the perfect birthday celebration for me with amazing food, live music and super private setup to trips to desert perfectly adjusted to our needs. Very attentive, always friendly and smiling. Very nice spa. Beautiful quiet pool area for people travelling without kids. Very good restaurants. Really nothing to complain. Highly highly recommend!!!
Venture20145200896
Google
Just leaving hotel after a 5 night stay with my two children. Totally relaxing. Hotel grounds, rooms etc all super. Gym excellent. Food delicious. Pool area super chilled, and felt luxurious. Staff in all areas honestly the best I have ever come across having stayed at a large number of 5 star hotels over the years. Could not have been more helpful, and genuinely interested in ensuring we had a great stay. Super!
Taikan Sekine
Google
A beautiful and harmonious oasis of luxury, calm and tranquility; second to none - the most warm and personable team (at all levels) who go out of their way to ensure a most memorable of experiences. Exceptional facilities immaculately maintained, and culinary offerings that are even more exceptional. Thank you.