Four Square Queenstown

Four Square Queenstown is a convenient supermarket located in the heart of Queenstown, New Zealand. It's a popular spot for both locals and tourists to pick up groceries, snacks, and essential items. The store is well-stocked with a variety of fresh produce, dairy products, meats, and baked goods, as well as a good selection of local wines and beers. Known for its friendly service and central location, Four Square Queenstown is a handy stop for anyone looking to gather supplies for a day of adventure or a cozy night in.

I had an unpleasant experience this evening at the self-checkout area of Four Square in Queenstown, which left me with a negative impression of the store. We picked up a small piece of garlic (about 35 grams, priced at 2.35 NZD) and were surprised at how expensive it was. We asked how to remove the item, and a female staff member came over. Unfortunately, she responded with a cold and unfriendly attitude, saying only one sentence: “You want to remove this?”—then completed the process in silence. Later, when I realized I had forgotten to collect the receipt, I returned to ask for it. Once again, her demeanor was unwelcoming—no eye contact, no response, and not a single word, even when I thanked her. Overall, the customer service was extremely poor. Her behavior made me feel unwelcome and uncomfortable. It’s disappointing to have such an experience in what is otherwise a beautiful town. The store should seriously consider improving its customer service by fostering a more respectful and friendly environment.

Been here almost every day this week visiting Queenstown. Obviously prices are a little jacked up compared to Woolworths but also much better priced than the smaller delis in town. Always busy but flows well. Because it’s busy can run out of some stock but expected.

Lovely place to get groceries!

The biggest convenience store in the cbd area, although it's still considered small. It has all the basic things plus hot food. There are many customers here so it can get crowded because the asiles are narrow.

Extremely rude staff when I had bagging issues. Also, there was a bug in my bag of salad leaves - they refused to give a refund and were extremely rude about it, no customer service at all. They didn’t even say a basic “sorry this happened”. Check all your fresh produce people, even the sealed bag of salad leaves which says “triple washed”.

Very unhappy. There was a insect in my pre-packed salad and they were completely unreasonable when I asked for a refund. At no point did anyone say sorry or seem like they believed me. Huge thumbs down.

Very small store. They have most everything you will need. Located on the only busy road. They even have a small selection of cooked items like fried chicken and meat pies. Female staff we encountered were very friendly and helpful. One male stocking meat section was visibly annoyed when asked question about thicker steaks. It is the only grocery store in the area.