Francesca's Fortunato

I was looking forward to trying this place. It was not as good as I had imagined. They had changed the entire menu from what was posted online. The atmosphere was plain. The food, in my opinion, was not worthy of the prices they charge. $32 for a piece of salmon with veggies and no starch was crazy. The asparagus was not even trimmed properly. Spinach ravioli was very one-note. Flourless chocolate cake was just ok. Overall, I was not impressed.

Wow! We made Thanksgiving reservations at Francescas. It was amazing! We had an 11:45 am reservation and arrived at 11:30 and were immediately seated. The front desk people were amazing. Our waitress greeted us almost immediately and took our drink orders. For Thanksgiving they have an all you can eat buffet. At the meat station there were 2 cooks carving up ham and turkey off the bone. It was here too that you could get homemade mash potatoes, gravy, and cranberry sauce. Then on to the sides table. They had so much fresh and hot stuff to choose from. We had green beans, squash, creamed corn, stuffing, vodka rigatoni, etc. Lots of choices. Then on to the charcuterie table that contained all kinds of cheeses, lunch meat, olive varieties, etc. That was delicious. Next was large cold cocktail shrimp with lemons and cocktail sauce. There was also Cesar salad and house salad. To top it all off was the desert table on the bar area. All kinds of delicious sweets to eat ( I had too many but don't regret it). To top it all off everyone on the staff was so friendly! It was a great experience that we intend to do next Thanksgiving!

Always a 10/10 experience here, at this Frankfort location specifically. Last night we had dinner there as our choice to celebrate our mom’s birthday who passed in 2022. The staff went out of their way to provide beautiful flowers for our table to our surprise, a dessert and a fantastic server named Amber. Thank you, Amber, for being so accommodating, kind and making sure everything was good at our table throughout. Our family has come here for 15 years+ and this is the perfect example on why we will never stop! Thank you Franchescas!

I absolutely love this restaurant. The food is consistently amazing, and the staff is always welcoming and friendly. Breanne, the manager, truly stands out, she greets us every time we walk in, checks in throughout the evening to make sure everything is perfect, and goes above and beyond to ensure every guest has a great experience. You can really feel the positive impact of such a strong management team, and it shows in every visit. I’ve never had anything but wonderful experiences here and would highly recommend anyone stop by and try the food. Thanks to the entire team for always making our visits so enjoyable!

We absolutely love Francesca's in Frankfort and always ask for Heidi. We had her years ago and she was so good we keep asking for her. Our favorite appetizers are the bruchetta and the carpaccio. Great place!

Haven’t been here for a while & stopped in on a whim on a weekday evening for dinner. Their Halibut was the special & it was absolutely fantastic!!!!! Ask for Heidi, incredibly attentive server! Every bite was absolutely delish! Opted for the chocolate torte for dessert. Each staff who delivered or cleared our food was courteous & incredibly attentive. Tysm to Heidi, Irene & Issac! We will be back & be spreading the word!!!! Thank you!!! 😋 🥂

Francesca’s – Frankfort, IL This disappointing experience started on Monday, January 5, when I called to make a reservation for a party of six. I was told there were several open tables and that a reservation was not necessary. When my party of six arrived, there were indeed several open tables, yet we were still asked if we had a reservation. The host—wearing a wrinkled T-shirt and gym shoes—eventually seated us at a lovely table in a private room with a fireplace. It felt perfect. I was dining with my elderly parents, and the quieter space made conversation easier. We thought we were in for a great night. Service began well, our food arrived, and everything seemed fine—until a party of about 30 people (roughly 20 adults and 10 children) was seated right next to us in the same room. As they waited for everyone to arrive, children were running around while adults stood clustered near our table. At first it was manageable, but the noise quickly escalated. The screaming got louder, the crowd grew tighter around us, and children began running into our chairs, knocking our coats to the floor. At that point, our server completely disappeared. We were left with only water while all attention shifted to the large party. We felt uncomfortable, ignored, and overwhelmed by the chaos. I asked to speak with a manager, who was sitting on her phone in the room next to us. She appeared completely unconcerned, as if this situation was perfectly acceptable. Even a simple acknowledgment or an effort to assist the clearly overwhelmed server would have gone a long way—but instead, nothing was done. We sat there unable to carry on a conversation, without drinks, having our chairs bumped and handled by other people’s unruly children, and with no staff stepping in. Our quiet family night out was completely ruined. This was unacceptable and has cost Francesca’s our repeat business.

I came in today for a glass of wine and pasta. My server was Jake and was excellent. He recommended a great food and wine pairing: the Raymond reserve Chardonnay and the Agnolotti di Zucca. These two items went so well together! For dessert I was in between the tiramisu and carrot cake, and my server helped me decide by giving a detailed explanation of both. I ended up getting the carrot cake and it was great! I can’t wait to come back and try more things! I will definitely be requesting Jake as my server again.

Had Amber at the bar and she was the best; drinks were amazing. Her customer service is unmatched. She is the most down to earth person and is hilarious! The drinks were on point and she even introduced me to some new ones I haven't tried and I loved all of them. If you're going to Francesca's I highly recommend asking for amber because u will have the best service and meet a person u want to be friends with!!!!

Sheila and the whole team were great on our corporate visit to Francesca's. The dinner was fantastic and the team contributed in creating a great atmosphere, that was later appreciated extensively by our team. Thank you Francesca's!

the food here is delicious whether it be appetizers or entrees. great selection of cocktails as well. staff is professional and attentive. always an enjoyable experience here

Used their drop off catering service for my wedding last week. I worked with Sheila from months leading up to my wedding, we went back and forth. She was extremely prompt and attentive to the one million changes I had to make as we planned the menu. She personally came to to attend the set up of the buffet at my wedding and sent me the kindest text the week following. And the food- WAS INCREDIBLE and fresh. THANK YOU FRANCESCA's for hiring top tier staff and making incredible food.

Of the three Francesca's I've visited this one is 100% the best. On a quaint little corner in downtown Old Frankfurt, it's really got everything you want in a restaurant. The pasta was perfect. Drinks were great. They even made my little nephew a pizza even though that wasn't on the menu, and to our surprise it was one of the best pizzas he'd ever tried. We even ordered another one to go! A true chef is back there! Desserts are just epic. All and all I'd drive out of my way to eat here again!

We recently booked a private event at Francesca's Fortunato. The room was beautiful, the lunch was delicious and the waitstaff was amazing. Thank you for making our day so special!!

I rarely leave bad reviews, but this experience deserves one. The service we received last Saturday night was disjointed, chaotic and strange. We were sat right away, and a male server arrived within 1 minute asking for a drink order but we didn't decide yet, so he left. 2 minutes later a female server arrived and asked for our drink order, she was very rushed and seemed annoyed that we were still deciding , so we made quick decision. She left and 5 minutes later a second man brought our drinks, and wanted our dinner order. We are confused and rushed, it feels like speed dating--but with bad servers, definitely not what I'd expect from Francesca's. The staff seemed disorganized, just turn and burn. We had to flag someone down multiple times just to get basic things like butter and a drink refill. No apology, no explanation -- just poor service from start to finish. This is not fine dining. Would not recommend.

Early Birthday celebration We had the sea bass Seafood Linguine and kid salmon Very tasty and good service

By chance I read a yelp review that stated "everything you want in a restaurant"! They were completely CORRECT! I was looking for a good vibe, amazing food Italian meal where I could dine alone and feel wonderful in a space and thoroughly enjoy the food and service! Francesca's delivered it all! My server was Clare, as she was gracious, professional, recommended great choices and I had a beautiful early dinner all by myself! I ordered the carpaccio, which was a large portion for one so I took half home! The fresh lemon, bold capers, perfectly ripened tomatoes made the appetizer perfect! I was tossed between entrees and ended up with the Cod... wow! The sautéed spinach and mushroom was out of this world! The light but flavorful sauce added to the cod that was grilled to perfection! The Chianti was on point, dry, crisp even with fish! I was tossed on dessert and Clare steered me correctly to the Chocolate cherry delight! Wow! I have to say even the playlist of music was original, enjoyable and surprising!! Kudos to the chef and staff... happy I found Francesca's as it was my first, of I'm sure many, visits!!

The menu is now only 1 side of 1 page long. Many favorites are gone from the menu. There is no risotto. My husband ordered a house salad, and when it came, the tomato on it had a rotten spot. It was very plain, lettuce from a bag, huge chunks of cucumbers, and a couple of thin, sliced, old, very dry carrots. The dressing was supposed to be a balsamic vinaigrette, when he took his first bite, it was extremely tart. We informed our server, and she kindly took it off of our bill. His dinner consisted of fish, shrimp, and sauce,. No pasta, no rice, and nothing on the side. I ordered the Italian chop salad, which was supposed to have crunchy prosciutto, and in the entire salad I may have run across two pieces. With tip, our bill was over $100, and neither one of us ordered an alcoholic beverage. This is not the same Francesca's that we have gone to time and time again. Extremely disappointed. Probably will not return, and will not recommend.

I have been here more than 10 times easily. It's one of my absolute favorite Italian restaurants EVER. I had the chance to go last night and I sat outside because the weather was perfect. Service was amazing. My spinach ravioli was so good that I almost ordered another to take home. Unfortunately, the Caesar salad was awful. It used to be so much better. I have no idea what happened.

We had a perfect evening!! My sister and I enjoyed a favorite of Heidi's carpaccio con avocado. We would never have order this had she not suggested it was one of her favorite. It is very good with homemade bread or if you are following the keto diet, this would certainly tasty and filling!! We also enjoyed the espresso martini (filled to the rim with rich coffee flavor, kudos to Heidi and the bartender for a tasteful evening.

Super cute. Great photography around the entire place. The pasta was amazing. It's few and fare between to get a real carbonara. Will journey the 30 minutes to return.

This is my third time at Francesca's and it never disappoints. I've come with colleagues for work, friends for a birthday celebration and my husband for a date night. Tonight I was impressed specifically with the staff. They're so attentive and anticipated our needs before I needed to ask. Our server, Heidi was INCREDIBLE and so helpful. She recommended both my dish and my husbands and it was delicious! Can't wait to come back.

Walked in and were seated promptly. Were given menus upon being seated. Received water right away. Then we waited. And waited. Then the waitress came and before we answered she left again. Waited. Then took out drink order and someone else brought it. Waited. Waited. Waited. Asked another waitress to get our waitress. Then took the order and within 10 minutes we had our food. Food was hot and appeared fresh. Again our waitress did not deliver it. Nor did she come back to check for some time. Another waitress seen I needed a box and brought me one. Then we waited again. The prices are high and we were fine with that. Until the service and the food that was "ok". We will not be returning.

My gf and I went during Valentine's Day. Although it was crowded, the service was great. The staff were very attentive. I absolutely loved the hostess. She was very helpful. Every table had a vase with 2-3 roses in it. I really like the ambiance. The food however, didn't live up to my expectations. We both ordered the spicy rigatoni. It was not spicy -- which is okay. The sauce was very runny and had a water like consistency. It tasted like my water at the table. Absolutely no flavor. I was very excited for the tiramisu. It, also, lacked flavor. Overall, I'd be willing to give this place one more shot.

Amazing family dinner today after church. My significant other preferred my chicken cutlets. I ordered it with a cream sauce instead of the tomato sauce. Already talking about coming back and ordering them again. The calimari appetizer was delish too. The other folks with us ordered the half chicken with the roasted potatoes and they cleaned their plates.

Caroline (our waitress) was prompt, friendly and knowledgeable about the menu! Food was amazing! We sat outside and it was the perfect girl dinner date. Will definitely be coming back and specifically asking for Caroline

This is my family's go to restaurant if we want delicious, homemade Italian food. There's no need to travel into the city for great Italian food anymore because of Francesca's. The menu changes with the season so you know you are getting fresh ingredients. The prices are getting a little more expensive on items now though. The price of the calamari appetizers is almost as expensive as a pasta entree. I definitely recommended this place, never had a bad meal here.

Our group of 10 went to Francesca's yesterday afternoon to celebrate our Mom's 98th birthday. We were seated at a long table squeezed uncomfortably between other tables. It was difficult to maneuver into the seats against the wall and as equally uncomfortable being back-to-back against another table with guests. It was 2pm, the restaurant was not crowded and we could have been given more space. The food was ok, not great. I had lemon chicken which was salty, the pastas were nothing special-typical Italian restaurant fare. The service was the most disappointing. Our server, Mario, initially greeted us gave us menus, water, etc. When we were ready to order I requested separate checks for our family. He balked at this, and asked how many checks with some attitude I did not appreciate. I know it's a hassle to deal with separate checks, but we were asking for two checks, not 4. This is a request that should be met graciously; we're pleasant people, not demanding, pretty easy to please. We received our lunch and Mario pretty much disappeared. We waited and waited and eventually asked another staff member for coffee and a dessert menu. I expect more of a Francesca's restaurant than the disappointing service we received yesterday. And yes, even though the service was bad, we still tipped 30%. Francesca's; you can do better.

I had not been here but my two companions have. It is a lively place so a bit loud. You have to raise your voice a little bit to be heard. The service was good, waitress was very friendly and had recommendations. I had the Ipoglososs Ai Limone-sauteed halibut which was delicious. My friend tried a special which he didn't care for and they replaced it with my choice. Another had a shrimp dish which he really liked. We also had the calamari which was fried well. Overall, we would go back. We went on a Thursday and had reservations which is a good idea.

The food was wonderful, the room set up, and the service was outstanding. From the seamless, initial planning process through execution of our event, the staff was exemplary. They anticipated our needs, giving us one less thing to worry about, on an otherwise difficult day. We would definitely recommend Francesca's Fortunato and will hold other luncheon/dinners here in the future!

Menu was severely cut down to the bare minimum and there were no specials. Calamari was undercooked, and had a piece of gum stuck underneath the plate yikes. Server wasn't very warm or helpful. Not sure if I'll be back

I was very upset to find my favorite server no longer works at Francesca's Fortunato. Apparently she was let go due to having surgery and not coming back to work quickly. Shame on you Francesca's. I will not be back and I will tell everyone I know how horrible you are.

Decided to visit for dinner and drinks. So happy I decided to visit here on a Friday evening since we sat outside on the patio. Service was spectacular, she knew all about the food menu and drinks. Drinks were really good, food was awesome. Calamari was perfectly breaded. Pasta and seafood was perfectly cooked. Will definitely be back soon.

Had a nice meal with a group. We came on a weekday and had an evening reservation. We ordered calamari and bruschetta for the table, both of which were delicious. I had the rigatoni with eggplant which was very good but not great. I was a little bummed that the sauce was not at all spicy as it indicated on the menu but it was still good. The portion was large and allowed for some leftovers. The service was fantastic and we had a great time overall!

We had my husband's birthday party at Francesca's. It was absolutely perfect from start to finish. The food and service could not have been better. Clare managed the room perfectly and no one was wanting for anything. Thank you for helping me give my husband the wonderful birthday he was so deserving of. We'll be back!

Delicious food as always and great service too! Our waitress was Kathy and she did a fantastic job of making sure our orders came out correctly and in accordance with gluten and dairy allergies of two members of the party. There is also an extensive gluten free menu too--just make sure to ask for it from the hostess or your waiter or waitress. I started off with the lobster bisque and it was an absolutely perfect starter and deliciously creamy. As a table we also asked for two orders of the beef carpaccio and the sautéed calamari. I think I preferred the sautéed calamari slightly to the carpaccio, but both were still great and it is nice to find a restaurant serving carpaccio! Then I got the steak on the menu cooked medium rare with potatoes and artichokes! The sauce it is in is to die for. I had never eaten artichokes before but I must say if they always taste like they do at Francesca's--I'm a huge fan! The chocolate lava cake was my pick to end the meal and paired perfectly with mint chocolate chip icecream. Proper social distancing was in place and all masks were worn correctly by staff and customers. Can't wait to go back again!

Been a patron of Francesca's for 20 years. Very consistent. Service has never been disappointing. Very good wine selection

Amber was awesome and Joey was a great help. Wonderful food selection and daily specials. Only drawback is that they only serve Pepsi products

Food and service were both very good! Food came out hot ! They had a special treat for my wife because it was her birthday .

I had a dinner party of 12 at Francesca's Fortunato, the waiter and his team were wonderful. Drinks and appetizers served on time, followed by the main course and then desert and coffee. The service was wonderful and the food was filling and delicious. I would certainly go back again. Jay Shepherd

Excellent restaurant for hosting events. Food and service are impeccable. Highly recommend.

I used to live in Green Garden, which is the next town over from Frankfort. We ate here often. The food is always wonderful. The atmosphere and service are consistently on point. And the desserts are worthy of applause. Whenever I come back to visit family, I try to come back here. I recommend it highly.

We went for my husband's 50th birthday and the food was good. Service just ok. When the bill came I paid him cash told him all cash then card, I had more cash for tip. The server tipped himself out of the cash I gave him and charged the rest. He never gave me the original receipt back. I tipped him and we left he thanked me explaining cash tips are better or he wouldn't receive it til payday. He accepted my cash tip not saying he already tip himself! Once got home going through the one receipt I did have and looking at my bank nothing was making sense. I returned the next day she pulled the payments and yes he did tip himself. They told me they would reimburse me a certain amount and only received what he tipped himself. Watch your receipts. Basically stealing.

We came in for the bluegrass festival. Jacy was our server and she made our experience so much better because of her knowledge and how funny she was. We will be back to enjoy some tasty food and phenomenal service! Jacy will be requested again.

BRUSCHETTE ASPARAGI E RICOTTA Whipped ricotta, grilled asparagus, crispy speck, spiced honey, garlic toast Very good!

We have been going to this Francesca since it opened and it has always been one of our favorites. My husband loved the Cesar salad and last night he was so disappointed. It used to come with roasted peppers and there were none. Also the romaine was mostly stems and not many leaves. The prices have gone way up but we feel the quality of the food is not as good as it used to be. Not sure if we will be returning.

Honestly 5 stars all around. I came in here twice and both experiences were amazing! My most recent visit my boyfriend and I ordered the butter lemon shrimp app (so delicious) and both got our own pastas. I had the vodka sauce and it was incredible. He had the seafood linguine and every single type of fish in there was so precious and perfectly flavored. Our entrees came with a house salad and I LOVE the dressing, wish I could replicate at home. Service was awesome. Portion sizes were BIG, we were able to have leftovers for lunch the next day. Love sitting outside on the patio. All around such a good place with great food, you will not leave hungry or disappointed!

The best rigatoni alla vodka in the world. A little pricey but the quality is top notch. Love the location in downtown Frankfort

BEST FOOD, STAFF & Management @ this restaurant!!!! We Love the managers they are always welcoming and nice to chat with!!! The atmosphere is stunning as well. We have been going to the same place in Frankfort for 18 years, we have had our older children's baby showers & Wedding Showers there too!

I took my mom here last night and we loved it! Our server Amber was excellent. Will definitely be requesting her our next visit.

This is the worst restaurant in Frankfort. We have lived here five years. We came here the day we moved in because we had to kill an hour while the prior homeowners were loading their last boxes. It was so bad, we didn't come back until tonight. We ordered the pizza, which came with virtually no cheese and covered in salad, and the eggplant Parmesan which was reheated, salty, and did not come with a side of pasta, as is the norm at all other Italian restaurants. Even the wine was terrible, and it was a varietal we usually like. The only items we would get again are the lobster bisque and the Caesar, but we will never have that opportunity since the rest of the menu is revolting.

Always the best food and service! We request Francesca's with friends and our family. Our kids always look forward to going and me and my girlfriends love a good girls lunch or dinner there!

Not what it used to be Lack of staff and food just ok Hate to see that used to be terrific Small area in Frankfort but could use help

Came with a few people here. Have been before. Sat outside on their back patio again. I really like sitting out there. Makes you feel like you're somewhere else. Service is always great. Shared the Francesca salad with my friend was good. We also shared the ORECCHIETTE ALLA PUGLIESE. I really liked that. Was very tasty. And sharing the two dishes was the perfect amount of food. Also our server was so amazing he automatically had both plates split in advance to serving them to us. Had an Expresso martini was very good. And of course had to have some Lemoncello. Always a must have!

We celebrated my father's 75th birthday here yesterday and the food, service, and location were absolutely perfect. Our server, Claire, kept everything running smoothly and it was a lot consider we had 18 people in the party. I would not hesitate to book another event here. Thank you for everything!

My wife and I have eaten here three times now. Our last experience warrants a novel much less a review. Back-to-back-to-back exceptional service. Let's start with why we go out... we want to be pampered. We want to have our glass never empty. I want time to eat my appetizer and then enjoy my dinner after a drink. Great cocktails, faster than fast bar service. Six stars... in this area. Let's talk food. Bruschette and a Cesar salad appetizers... amazing. We always get this and all three times these were perfect. We love bruschette and always get this where ever we can - perfectly prepared. We have tried: Veal medallions - perfect, beyond perfect. Risotto - hard to get perfect if you know risotto (I make my own and know how hard this is to get right... they banged this out - perfection!) Orecchiette Alla Pugliese- This was one of the best meals I have had in MONTHS - LITERALLY. Linguine al limone - fantastic, perfectly cooked shrimp with an incredible fresh lemon zest flavor. Dessert - Lemon cake with berries. Our server took time to take care of us, the manager came by and asked how things were. A properly run restaurant is an amazing thing and Francesca's killed it on a special night for us. We will be back.

RESERVATIONS HIGHLY RECOMMENDED ON A HOLIDAY OR A FRIDAY SATURDAY SUNDAY. THIS PLACE WILL PACK THE HOUSE I'm going to have to go with the recent run of reviews myself.. they knocked it out of the park for us tonight. 5 stars all the way being the fact that it's Thanksgiving and the place was slammed most people probably would not think twice about just finding a place to eat but they really took care of everybody that came in..we had reservations for 4:15 we got in we were promptly greeted and seated.. the staff was beyond welcoming fantastic.. by the time the dinner came the place was just jumpin and it was packed. this is a part of the Mia Francesca chain out of Des plaines Illinois near O'Hare airport in the northwest suburbs...they have about 12 or 13 locations around the Chicagoland area. each known by a different name for its location this location in Frankfort is the Fortunato. there's one near my house further a little bit to the southeast which is Francesca's Viciento.. there are many more scattered around Chicago. this was the first time dining at this location it will not be the last this is just excellent from seating to kitchen to table. we came in and sat down it is a noisy atmosphere that was some gripes yelpers have said... it does have a lot of loud music and more of a bar atmosphere in a lot of us here in one of the requested side dining rooms..but if you ever been to any chain restaurant like an Applebee's or Chili's you pretty much come to expect that kind of noises that not going to sound like a library..during the warmer weather months they do have an outdoor beer garden and they also set up if you look at the pictures on their website have like a sidewalk Cafe outside where you can dine. bathrooms are very clean I'll went with my parents over here. as we already had a Thanksgiving a few days earlier with other relatives we decide to go out to eat. I had a very good to begin with drink Chicago Manhattan which featured koval Chicago Bourbon and whiskey products a Chicago Northside based distillery for about the last 11 years making a nice name for themselves as a regional alternative to Kentucky bourbon and whiskey. it was a Koval rye whiskey on the rocks with a sweet vermouth and orange bitters and a Marciano cherry.. mom and dad had glasses of White wine. we had a nice appetizer that's some fresh mozzarella tomato and garlic bread..they have a fantastic olive oil they use and give you fresh parmesan cheese to mix in with the olive oil as you dunk your bread.. dinner mom had a pasta dinner with meatless eggplant smoked mozzarella, shelled pasta, roasted plum tomatoes, sauteed with portobello mushrooms Dad had Vitello Sassi: pan roasted veal medallions with baby artichokes, mushrooms and herbs in a brandy sauce I had Braziano Con Asparigi..Fantastic roasted Baja striped bass, roasted wild mushrooms asparagus and sun-dried tomatoes all in a white wine lemon garlic sauce with a little balsamic.. I also had a side of Italian roasted potatoes and I don't know what was in the sauce but it was outstanding..I also had enough with the whiskey decided to have a peroni Italian on tap. Peroni is like the Heineken of Italy.. there good you can buy pretty much everywhere. for dessert we all opted for nice fresh expressos and the little expresso tiny cups and desert absolutely fantastic Profiteroles Al Pistachio.. warm cream puffs filled with the pistachio gelato and chocolate sauce oh man soooo good.. all in all for the value when you got full main entrees for less than 35 bucks that's not bad at all anymore nowadays. the whiskey was a little expensive with a $12 Manhattan that was about an $8 drink but it is what it is none the less it was a great time enjoy the food definitely going to be looking forward to coming back here more worth 35 minute drive.. and thank you to the Mia Francesca group for being that only open on Thanksgiving but having such great service and great experience