Nicolas D.
Google
It's heartbreaking to give such a low rating to one of my favorite places, but it's a shame that visitors are so badly informed about the normal functioning of the library.
What makes me rate it a two, though, is the despicable security at the top entrance. Sorry, it makes me feel better to say it, but even knowing that those guards have a difficult job, one just yelled at everyone asking for info (Info! Are you kidding!?), shouting, "Go to the line like everyone!" (He even yelled this at those who went to the MK2 cinema... "Go to the line!! Oh... okay, you can go... but watch out! I see you!").
Many of us are occasional visitors with specific research to do, and at the lower entrance, a few of us were misinformed, being told it opened at 13:00. An error is human, and this lady was nice! But then the upper guard shouted for "everyone up!". When we asked about the time, his first reflex was to yell, "Go to the line!" before finally explaining that it opened at 14:00.
He didn't tell us, though, that only the administrative area was open and that no books were accessible. That was one hour and a half lost, not counting the other hour and a half to get there. (My fault, I should have looked at the website, but some clear information while we waited would have saved a lot of time for many people!)