Frankie's Foods and Rooms

Frankie's, situated in Osu on the bustling Oxford Street, evokes nostalgia for anyone who grew up in the 90s. Visiting there to relive those childhood memories is certainly worthwhile. I particularly enjoy their pies, especially the fish and chicken pie available at their roadside stand at Osu. Recently, they have expanded with mini-stands at various locations in Accra, primarily selling snacks. 1)Customer Service: (Could Do Better) The staff at the Osu location are friendly, but they tend not to engage customers bedore/after a purchase. For instance, if you are unsure about which ice cream flavor to select, they won’t offer any recommendations or assistance. This lack of engagement feels somewhat unwelcoming. However, the staff at their pie stand downstairs are always friendly and do an excellent job! 2)Food: As previously mentioned, I only visit Frankies for their ice cream and pies. Honestly, I don’t find anything particularly exceptional or unique about their ice cream flavors. Nowadays, you can find similar offerings at any ice cream shop. 3)Bitter Experience: Pick-Up Station/Snack Bar (American House) After making a purchase at their mini-stand on American House Lane, I encountered an unfriendly staff member. When I inquired, "Which of the pies would you recommend?" she simply replied that they were all nice, without even a smile. It felt as if I was bothering her by trying to make a purchase. It appeared she was preoccupied with setting up the juices and that I was wasting her time.

for the price tag, it's worth every minute. the ambience is cozy! service is up to par! i thoroughly enjoyed my stay. #recommended, if ever you're here in Ghana...say home away from home!

Simple rooms above a popular restaurant. Functional but not flash, but decent location right in midst of Oxford Street. The Lebanese breakfast is the highlight.

Just had their shawarma !!! It was really really good!!!! The bread is different, really light and it wasn’t oily at all!!!! Definitely Worth the try!!!!

Very nice place to stay if you like your activities handy and easily accessible, The environment could be a beehive of activities sometimes, particularly at weekends and holidays with so much noise around

Great service at the bakery and not too expensive. Lots of variety. I particularly like their chocolate brioche and pain as chocolat

I had the package that comes with beans, plantain, and cassava flakes. The beans were trash, and the beef was tasteless, I couldn't go past the 1st spoon. My friends had fried rice, and it was good. We all had Virgin Colada, and I can assure you, I've had better for less.

I visited this High Rated Restaurant to buy a club sandwich, but was disappointed to learn that it must come with fries even though I didn’t want them. I was told it’s “company policy,” and I had no choice but to take it. I find this quite unreasonable. Customers should have the option to customize their order or at least decline something they don’t want. It felt more like I was being forced into a fixed combo than being served with care. I hope management reconsiders this approach and prioritizes customer preferences more in the future.