Frankie's Foods and Rooms

I was at Frankie's ice cream today and wanted to buy 6 scoop of iceream for my two daughters. I pleased with the lady to decided it into two scopes for me . She said it was not allowed and that the cups are counted. I asked whether if I bring my own cups, they divide put 3 scopes each. She still maintained it is not allowed. I begged to buy an extra cup and she still refused. In the end I went away without getting the ice cream. What a bad service.

I was there to purchase sausage rolls from the shop. Just when it was being dished out to me, one attendant comes from elsewhere and says someone has called to reserve all the 6 sausage rolls. It felt very humiliating.

Just had their shawarma !!! It was really really good!!!! The bread is different, really light and it wasn’t oily at all!!!! Definitely Worth the try!!!!

Simple rooms above a popular restaurant. Functional but not flash, but decent location right in midst of Oxford Street. The Lebanese breakfast is the highlight.

Frankie's, situated in Osu on the bustling Oxford Street, evokes nostalgia for anyone who grew up in the 90s. Visiting there to relive those childhood memories is certainly worthwhile. I particularly enjoy their pies, especially the fish and chicken pie available at their roadside stand at Osu. Recently, they have expanded with mini-stands at various locations in Accra, primarily selling snacks. 1)Customer Service: (Could Do Better) The staff at the Osu location are friendly, but they tend not to engage customers bedore/after a purchase. For instance, if you are unsure about which ice cream flavor to select, they won’t offer any recommendations or assistance. This lack of engagement feels somewhat unwelcoming. However, the staff at their pie stand downstairs are always friendly and do an excellent job! 2)Food: As previously mentioned, I only visit Frankies for their ice cream and pies. Honestly, I don’t find anything particularly exceptional or unique about their ice cream flavors. Nowadays, you can find similar offerings at any ice cream shop. 3)Bitter Experience: Pick-Up Station/Snack Bar (American House) After making a purchase at their mini-stand on American House Lane, I encountered an unfriendly staff member. When I inquired, "Which of the pies would you recommend?" she simply replied that they were all nice, without even a smile. It felt as if I was bothering her by trying to make a purchase. It appeared she was preoccupied with setting up the juices and that I was wasting her time.

for the price tag, it's worth every minute. the ambience is cozy! service is up to par! i thoroughly enjoyed my stay. #recommended, if ever you're here in Ghana...say home away from home!

Great service at the bakery and not too expensive. Lots of variety. I particularly like their chocolate brioche and pain as chocolat

Very nice customer service Great food