Franklin Apartments

The apartments are in a great location. They are tired and ready for a refresh, but clean and decent. The underground car park is not for amateurs. It has a narrow entry and a very steep angled slope to enter and exit on. We had a large SUV, and it was a challenge to get in and out; the car struggled to navigate the slope when going back out, with the wheels spinning.

I was quite disappointed with the cleanliness during my stay at Franklin Apartments in Adelaide. The towel that was supposed to be fresh and clean had visible brown stains, which was very unpleasant, unhygienic, and was quite yucky. I took a photo, but there’s no option to attach it here. The pillowcase also had a strong, sweaty odour, as if it hadn’t been changed after the previous guest. It seemed like the bed was simply remade rather than properly changed. The experience was very disappointing. I do not plan to return to this place.

Apartment was clean and tidy. It was close to shopping, restaurants etc. However, there was no plug in sink for washing up. There was a dishwasher but we didn’t have enough to use it. Apartment was serviced everyday, which was nice, but no replacement face washer was supplied after first day. |We would consider staying again.

Absolutely wonderful stay! The accommodation was spotless and beautifully maintained, with a peaceful, quiet room that made for perfect relaxation. The check-in service was fantastic - friendly, responsive, and even accommodated my early arrival with ease. Communication was excellent throughout. The location couldn’t be better, just a pleasant 10–15 minute walk to most attractions. I couldn’t recommend it more highly!

Great location. An awesome spot for all events close to the city. Room was a bit dated but clean with great amenities.

We booked a room with two bedrooms for three people: one single bed and one double bed. They provided towels, toiletries, coffee, tea, sugar, and a tiny cup of milk for your drink mix. Laundry and a dryer are free, which includes the liquids. The rooms were quite spacious, and the facilities were adequate, including a hair dryer and utensils. Some small things that could be improved include the TV, which took ages to turn on, and the limited channel options. Room makeup was not clear, as there was no tag on our doors. Edit: they didn't provide slippers, so bring your own.

I checked into Franklin Apartments late at night only to discover the air conditioning was broken. It was a cold night, and when I called reception for help, I was told nothing could be done. Security eventually came to check, and instead of a heater, all they could offer was a single blanket.The room itself was in poor condition: dusty surfaces, a dirty oven, and generally unkept. I followed up with an email to management, but they didn’t even have the courtesy to reply.For a place that markets itself as a serviced apartment, the service was non-existent. When guests are left cold, ignored, and given dirty rooms, it shows that management either doesn’t care or isn’t paying attention.If you’re considering staying here, think twice. The lack of basic care, cleanliness, and customer service is unacceptable. I hope this review gets the attention of management because guests deserve far better

I rarely leave reviews, but this experience was so frustrating I feel the need to warn others. From the start, the hotel took a $200 deposit, claiming it was in case of damages — but that’s unreasonably high for the kind of accommodation and wasn’t communicated clearly upfront. They also charge for parking, but when I arrived, there was no parking available. I was told to find a private park nearby – which, of course, cost me extra. When I called beforehand to ask about parking, the staff were unbelievably rude – dismissive and unhelpful, as if I was a nuisance for even asking. The room had were 3 bottles of water in the fridge that looked complimentary (no price tag anywhere), only to find out later I’d been charged $15 for it. That’s absurd. The WiFi barely worked — constant dropouts and painfully slow when it did connect, which made working or streaming impossible. Overall, this place feels like a money trap with bad service. Unreliable amenities, misleading charges, and staff who seem to forget they’re in hospitality. There are so many better options in Adelaide — I would strongly recommend staying elsewhere.

Great apartment at a reasonable price. We stayed in a room that sleeps 7. Had a microwave, oven, hot plate & dishwasher. Also had your own laundry in the apartment. Beds were comfortable. Balcony was a bit of a let down, unfortunately. The open lounge, kitchen & dining room was fantastic and opened out onto the balcony which gave great airflow. The appartments are reasoably priced and in a good location. The carpark is a bit of an issue its very steep and akward and there's only one lane so you have to hope that no ones coming in while your heading out or vice versa. Overall its a great place to stay in the city.

Please if your wanting a nice apartment that won't overcharge you by $1800 go to avaini. Apparment just down the road there cheaper there washing machine works and they offer much more for you buck