Khawla
Google
We visited this café/restaurant around 11 AM and were seated right away. From the moment we arrived, the staff seemed unfriendly, almost as if our presence was an inconvenience. Despite this, we ordered breakfast, coffee, and soft drinks and asked if we could work on our laptops. They agreed but mentioned they might ask us to put away our laptops if it got busy, which we found reasonable.
However, throughout our visit, the atmosphere remained unwelcoming. While other guests received friendly service, we were met with coldness—no smiles, no basic manners, and a general feeling that we were not wanted. It’s shocking behavior from hospitality staff.
When we arrived, the table wasn’t reserved, and no one mentioned a later booking. Yet, at 1:30 PM, a waiter abruptly placed a “reserved” sign for 1:45 PM, giving us barely any notice before essentially pushing us out. We had been ordering food and drinks the entire time, so it wasn’t as if we were just taking up space.
To top it off, we paid £47 for two breakfast buns, two coffees, and two soft drinks (including service charge), despite receiving some of the worst service we’ve ever experienced. The food was decent—nothing special—but the treatment we received completely soured the experience.
If you’re looking for a warm and welcoming environment, I’d steer clear. But if you’re after an overpriced flat white and the feeling of being unwelcome, this might just be the place for you.