Fraser Suites Hanoi

Fraser Suites Hanoi exceeded all of my expectations! The room was spotless, spacious, and equipped with every facility you could need, from an iron and washing machine to a refrigerator. The lighting and overall ambiance were perfect, making our stay incredibly comfortable and enjoyable.The breakfast was excellent, offering a wide variety of options. While the location in Westlake is about a 10-15 minute drive from Old Quarter, traffic between the two areas is usually manageable. The slightly removed location actually added to the tranquility of our stay.We were especially impressed with the Sky Rooftop Bar, which provides stunning panoramic views of the city—a definite highlight! Unfortunately, we couldn’t use the pool due to the cooler weather during our visit, but I’m sure it would be delightful in the summer months.Overall, we had an amazing experience and are extremely grateful to the management and staff for their excellent service. If we return to Hanoi, Fraser Suites will undoubtedly be our top choice, and I highly recommend it to anyone visiting the city.5/5!

We had a fantastic stay with Fraser suites Hanoi. We travelled as a family of 10 (parents, 4 of us and 4 of my sisters family). The staff was super accommodative and greatly responsive to all our queries from before the trip. |We organised the day trip to Ha Long bay with VN tours and travels on their recommendation and loved it. |Special mention to Romeo on the front desk who went out of his way to make the trip comfortable for us. |They kindly organised a cake for my nephew who turned 7 during the stay and helped us with a late checkout too. |The food in the breakfast buffet was nice, they have a menu card for more options if needed. We enjoyed our welcome drink on the rooftop bar. The weather did not allow us to enjoy the swimming pools, however we did had a quick steam sauna for some relaxation. |Housekeeping was very prompt and effective. |We would definitely stay here again without a second thought! Thanks to the whole team :)

The apartment building is located in what's known as the expat area of Hanoi. Although we would have liked to stay closed to the Old Quarter, one visit to the Old Quarter was more than enough for realizing how lucky we were to be away from it. If you want to go to the Old or French quarters, I recommend you take a taxi and just go there where needed. ||Our apartment was beautiful, big and very clean. The staff was incredible helpful and nice. The breakfast buffet is included and was very convenient.||There were a couple of supermarkets very close by and many beautiful restaurants to pick from. If we are ever in Hanoi again, we would definitively go back.

I had a wonderful time staying at Fraser Suites. The staff were kind and friendly, which made the experience even better. There are various events that families can participate in, which is great for creating memories together. The rooms are spacious and well-equipped with all the essentials, making it perfect for both short trips and long stays. If I ever visit Hanoi again, I wouldn't hesitate to choose this place again.

The hotel facilities are excellent, with a fully equipped in-room laundry setup and a well-equipped gym. The breakfast is very diverse and satisfying. Next door, there is both a budget and an imported goods supermarket, as well as several dining options, making the overall convenience of the location outstanding. The staff are also very friendly and helpful.

One of the best place I have ever stayed in Vietnam. Room is so spacious and comfortable in a quiet environment in Tay Ho area, with splendid view to the West Lake. Breakfast is tasty, room cleaning is spotless and staffs are super helpful and friendly. Everyday we enjoy the peaceful time in the hotel and its surroundings, plenty of good restaurants both local and international. Highly recommend for family stay.

I decided to move my husband to a different hotel the second night because the price wasn’t worth it for the location. Even though the originally this place wasn’t fully booked, I found a brand-new hotel in the city for half the price. It seems like they'd rather leave the room empty than make extra money. This feels more like a service issue to me, though the rooms at the this hotel are kept clean but it is just a sleeping place for my husband not that he needed to be in this area and plus transportation isn’t an issue so why stayed at any over price hotel when in the city there is tons much cheaper and are just as nice or better

The hotel’s location is very convenient. Not too far from Old Quarter & inside the expats area in Hanoi. The room is modern and fully equipped. There are also 2 different pools to enjoy after a long day. Staff are friendly and professional, especially Mr Linh from reception team. Definitely will come back again!