Col
Google
Had a good stay at Fraser’s Suites. We were lucky enough to have Vajira help us out when needed, he was very professional, and had a genuine interest to ensure we had the best stay possible, without him, the stay would not have been as pleasant. One example was when checking in, we asked for ice to be delivered to the room, the person checking us in said we could go to the bar and ask for some, or ring room service when in the room. Thankfully Vajira overheard this, and said he would happily sort this and bring a cooler of ice to the room straight away. A simple request that he then made happen.
The hotel rooms are very nice, and part of the attraction for us staying there was the indoor heated pool and spa. Unfortunately the pool was cold, and the spa didn’t have working jets. At least the spa was warm, but by the sounds of it, the jets have not been working for quite some time, due to a part issue. Not sure how a spa can’t be fixed within a few days by a decent spa person? Or at least update your website to state the spa is not fully working. The sauna was very impressive and worked great, and the gym was very adequate for a hotel.
Would look to stay again in the future if they can fix those few things.