Frenchman's Cove Resort

Staff is amazing, friendly and helpful, location is great, grounds are lovely. The villas are not fit for humans to live in, despite the cleaners best efforts. Booked for 3 nights, changed villas within 10 minutes of arriving, we got a marginally better villa. Unfortunately had to cut our stay short and left after 2 nights- stayed somewhere else for the 3rd night. They tried but there's only so much you can do.... Please renovate this property 🙏🏽 so much potential

The beach is nice but just go to the beach DO NOT book at this hotel it’s insalubriois and substandard very very old need urgent remodeling . No reception no service no mini bar no nothing , I booked 2 nights didn’t want to stay ask to have the refund if the second night they refused . It does not look like the picture .

A visit to this beach is always amazing, and even better when you go mid week, when there aren't many visitors! Admission as at September 2024 is J$2000 per person and food from off property isn't allowed, but you can buy food and drink there.

I would NEVER stay or attempt to to stay at this ‘resort’ again. |We showed up for our reservation on 7/8/24 and could not check in as the conditions were atrocious! The office was closed and a gentleman at security showed us to our ‘villa’. There was a huge lizard in the room which the gentleman who accompanied us to our room tried to get out of our room unsuccessfully. We just could not stay in the room as my wife is deathly afraid of lizards who could crawl on her during the night or make its way into our luggage! The sliding door to the outside would not close properly so there was no way to ensure other animals could come into our room!||There was no internet to keep in touch with our family and power in the surrounding area was out. ||The restaurant was closed and there was no place close by where we could get a bite to eat. |We could not stay in the room and had to leave the property and return to Kingston. ||Luckily we told our driver who we paid to take us from Kingston to Pt Antonio to wait and we had to pay him again to take us back to Kingston! Plus we had to pay for a hotel to stay in Kingston until Saturday when we are scheduled to return to the United States. We were stuck there after looking forward to spending our anniversary in Pt Antonio. Very disappointing. My wife was very unhappy with the experience and terrified to even think we would consider this place ever again. ||PLUS…THEY REFUSED TO GIVE US A REFUND!!!!!

We chose this resort due to word of mouth from friends and family who remembered it from years before as an amazing family-friendly place. We went on line and chose the “great house” option, since a villa seemed large for 2 people. |On arrival, the grounds are exceptionally kept, and I will leave the one star in this review for that and also the friendliness of the staff. But that’s where the good aspects end. The “great house” was about a mile drive through the extensive grounds to a pretty remote area of the estate, to a building that looked like a dilapidated motel 6. We were literally the only people there-2 females, the only car, no land phones, and no evidence of recent upkeep. There was a dead grasshopper in front of the stairwell to the second floor where our room was located. There was mold and peeling paint in the common areas. We were afraid to turn on the AC in the room for fear of breathing dust or mold. The beds looked like they had been made months before and then never changed or aired. It was extremely stressful while we tried to decide to stay or not, but we decided decided in less than minutes of checking in that we would not be staying.|We went back to the front desk to explain the concerns, and they were kind and apologetic, but did not offer any alternative for us. We thus decided to seek another place, and ended going to Geejam. Coincidentally, another family arrived almost at the same time as we did, and less than an hour later, we were checking in together at Geejam, which was a lovely experience from start to finish.|We contacted the resort management who denied us any refunds or other offers of compensation, which we thought may happen, but wanted them to be aware nonetheless. It is a shame because the grounds, preservation |And beach are spectacular and wasted by lack of upkeep of the living quarters.||areas and beach

We arrived within the mentioned check-in time, but no one answered the phone at the "hotel". After traveling for more than 20 hours, we arrived at a completely empty villa with no water or anything in the refrigerator.||There was no internet for the first four days, which the hotel knew about before our stay but did not inform us.||The villas on the property are dilapidated and worn out, desperately needing renovation.||The marketing on the website (the pictures) is not trustworthy.||That being said, the location is truly unique and very, very beautiful, with the most stunning nature, beach, and streams.||It could be the best place to vacation if it were refurbished.

Just to confirm all the bad reviews below are totally justified. I can see that resort just replies back with same things over and over again but nothing really has been done about all the complaints being given about the resort. I can confirm that there is absolutely no deep cleaning being done, windows dirty, no upkeep what so ever. We were given villa instead as something was wrong with the room we booked so this was a one of exception. Empty beer bottles welcomed us on our patio as well as the doors to the patio are completely broken. This is not the resort as there is no place to eat besides a little place at the beach where staff is completely lazy and rude. When we checked in we wanted to have breakfast and we were told as it is 11 am they do not serve breakfast anylonger. So the morning after we came early to make sure we eat, now all staff was in their chairs chilling claiming they do not serve breakfasf (even tho they have it in their menu) so they suggested to come later and maybe I can get a burger. Well maybe not, this resort is not worth a penny. On the bright side beach is beautiful but definitely bring your own food if planing on staying in the resort!

Only went for the beach and river access. The water is divine and clear. Not very crowded and family oriented. No outside food allowed, but their food and presentation were good.