Shruti Rao
Google
I checked the reviews on G-maps and mmt and yatra and decided to book this place for me and my 5 friends. Everywhere they advertised themselves as "service apartments" but it was anything but. They gave us two rooms on the ground floor near a shared space instead of a 2bhk service apartment as advertised. The amount they charged was not worth their service or rooms.
The rooms were dilapidated and everything was either broken, chipped or dusty. When I walked into the room, I was met with a dead cockroach, and through our stay dead or alive critters kept showing up on everything and everywhere.
The bathrooms gave me the creeps, they cleaned it but it was in such a bad shape you cannot make out if the cleaning was actually good.
Their linens were horribly stained, it felt disgusting to use their towels or sleep on their bed.
When I complained about these issues to the booking partner, they (the "service apartment") offered to shift us to another set of rooms, but we couldn't take it up as the offer came in too late and we were already in the middle of our busy schedule to be able to make this move.
Please never book with these people!