We Took a Magical Family Trip to Norway During the Winter—How to Visit
"A hotel in Flåm that combines old and new architecture and offers impressive views of surrounding hills and fjords; the author recommends its dinner buffet as a satisfying option after a day of hiking." - Akash Kapur
"Overnight in the Norwegian Fjords? Yes! This really doesn't look like the kind of place where one would want to spend more than a few minutes in transit. Not because it is shady or unsafe - quite the contrary. But because it's so small, and virtually empty. Not a soul in sight except for the odd car passing through and the train station employee, a few buildings spread around the harbor, and that's about it. Flåm isn't a city, nor is it a village, really. It just is. Forget about nightlife, high-end restaurants or shocking museum exhibitions. In Flåm, nature is the star of the show. Where the air is crisp, and fresh, and invigorating, where the two restaurants are proud to serve local specialties like elk and beer, where the mute spectacle is on from dusk 'til dawn, and where the only noise you'll be hearing is your own voice saying 'wow' at every turn (not that there are that many turns, mind you - it is a small place). The Fretheim Hotel is surrounded by the grandiose fjords, the many waterfalls and cute, wild Norwegian horses. You don't even have to be a nature-lover to fully appreciate the striking beauty of Flåm. In terms of amenities, the hotel is ultra-modern and cabin-chic, with the latest technology and decor. And the large lobby area makes for a perfect fjord-gazing, tea-sipping afternoon. Trust me when I say that my trip to Norway would not have been the same without these crucial hours in Flåm - stop sightseeing for a minute, sit back, and enjoy the show. Quite literally."
"Overnight in the Norwegian Fjords? Yes! This really doesn't look like the kind of place where one would want to spend more than a few minutes in transit. Not because it is shady or unsafe - quite the contrary. But because it's so small, and virtually empty. Not a soul in sight except for the odd car passing through and the train station employee, a few buildings spread around the harbor, and that's about it. Flåm isn't a city, nor is it a village, really. It just is. Forget about nightlife, high-end restaurants or shocking museum exhibitions. In Flåm, nature is the star of the show. Where the air is crisp, and fresh, and invigorating, where the two restaurants are proud to serve local specialties like elk and beer, where the mute spectacle is on from dusk 'til dawn, and where the only noise you'll be hearing is your own voice saying 'wow' at every turn (not that there are that many turns, mind you - it is a small place). The Fretheim Hotel is surrounded by the grandiose fjords, the many waterfalls and cute, wild Norwegian horses. You don't even have to be a nature-lover to fully appreciate the striking beauty of Flåm. In terms of amenities, the hotel is ultra-modern and cabin-chic, with the latest technology and decor. And the large lobby area makes for a perfect fjord-gazing, tea-sipping afternoon. Trust me when I say that my trip to Norway would not have been the same without these crucial hours in Flåm - stop sightseeing for a minute, sit back, and enjoy the show. Quite literally."
A great choice especially if you are travelling with elderly people, without a car and for a few nights. It's right in the center and with great views. The staff were very helpfull, friendly and professional. The breakfast was one of the most rich breakfasts i have seen in a hotel, with lots of local food and varieties. The room and bathroom were spacious, beautifully decorated, comfortable and quiet. Even the halls were beautifully decorated. Cosy and elegant. And the main area where you could sit for a cup of coffee or a drink in the lobby was the best i have seen in a hotel...|All and all a great stay!|Disliked · Nothing
MicahDF
Google
The one night I spent in the Fretheim Hotel was the most I've ever spent on a single night in a hotel. However, I don't regret it. The hotel is overpriced for what the facilities offer, but you are there for the location. Having a chance to see the fjord in the evening and morning when the crowds had thinned out changed the entire experience in Flam. The cruise ship traffic can overwhelm the town during the day, but after they head out it is much more relaxed. ||We were fortunate that we had one of the top floor rooms that included a fully glass dormer window that allowed for a 360 degree view of the cliffs that surround Flam. The room itself was clean and comfortable, and the bathroom was a good size. The staff was helpful despite being very busy every time we passed through. ||The grounds are well kept and when we were there in June it looked particularly nice with many rose bushes in bloom. The facilities generally feel a bit retro from the late 80's/early 90's - especially the breakfast dining area. The breakfast offered a number of options, but the quality was a little disappointing given the nightly room rate. ||If you stay here, manage your expectations. It is good, not great, but it does give you opportunities in Flam that you wouldn't have otherwise - like a nice peaceful stroll to the trail that goes up the Brekkefossen waterfall.
PaulM13102
Google
You can’t get a better location in Flam. Beautiful old hotel with great views of the fjord. Breakfast was great with lots of options, including gluten free. Room was aged but comfortable. Check in is rather late and you really are just sleeping there for the night and not relaxing in the hotel. They do store luggage though.
Andrés
Google
I was there on 20 April. It was an amazing experience in many ways. Firstly located on a wonderful fjord with guaranteed breathtaking views. The cleanliness of the room is outstanding. Have both breakfast and dinner. Both of a first class standard. Attention from the waiters made me feel very good. The variety of food is amazing. The people who work in the hotel very friendly, one girl cleaned my rooms the two nights I stayed and she was very nice. I don't remember her name but I think she was from Argentina. Anyway all the people I met at the hotel were wonderful. I also have been very lucky to See auroras
Pianistextraordinair
Google
Wonderful hotel, our room was a decent size with balcony overlooking marina. Beds were comfortable, rooms a little hot, but had to open balcony door to get a breeze running through. Breakfast was plentiful with helpful staff. Gardens are beautifully maintained, and outdoor area was beautiful to sit in the evenings.
Alexis Arroyo
Google
I had the pleasure of eating here at their restaurant on the third floor.
Attention was extremely good, their gluten free burgers are really tasty along with the desert.
The space style and decoration it’s amazing along with a great view of the fjords.
Curren Iyer
Google
Location is very nice though it seems like a minority of rooms have a good view. Room amenities were fairly mediocre. Food at the restaurant left a lot to be desired. Staff were very nice though!
ksf 2000
Google
Beautiful room. Good staff. Delicious food.
I really appreciate the glass-ceiling design of the room. It is one of the prefect hotels I have stayed in my lifetime.
I love the pudding very much!
Alan L.
Yelp
Very nice hotel in Flam! The hotel has the most rooms in the area so probably won't have too much trouble finding a room, and it's situated very close to the train station
The breakfast that is included is absolutely delicious. Probably the best selection of all the hotels we stayed at in Norway, as it has the typical scrambled eggs bacon sausage and all that, but also a wide selection of Norwegian favorites, include smoked salmon, trout, and meats. Their smoothie was also very delicious! You also overlook the fjord from the dining area which is a big plus in the morning
Though the common areas were nicely furnished and renovated, the rooms were on the older side. Still clean and functional though, but don't expect top of the line quality. One thing about the doors is that when you close them, the room door only auto locks after a set period of time. You can manually lock it by scanning the key card outside as well. Took us a bit to figure out.
Erika J.
Yelp
I wish there were the words to explain this majestic location but I will do my best! The service is fantastic and I love when they have availability to store luggage behorehand. It is central to all the activities you can take part in and in front of bike rental. The breakfast was truly organized and set with love and hardwork. There is many areas to sit and lounge along with a bar. There was a gym too for crazy people like me! It's a must see and stay!
Michael K.
Yelp
My wife, daughter and I had a pleasant overnight stay here at the Fretheim. The room had some shortcomings but the restaurant was nice.
It is an imposing large white building that can't be missed when leaving the train station. Checkin was quick and easy and the staff friendly.
Our family room had two twin beds put together and a set of bunk beds. The beds were soft and comfortable with plenty of pillows. There was a desk, small wardrobe, sitting chair and shelves for suitcases. The bathroom had a heated floor and a mediocre shower at best. It was impossible to set a consistent water temperature and water pressure was low. No washcloths were provided either.
We enjoyed a Christmas holiday buffet for dinner in their restaurant and also had the included breakfast there in the morning. There are commanding views of the fjord out the restaurant windows and I suppose rooms facing the front of the hotel as well.
The staff working here were very helpful and friendly our entire visit. They also spoke English which made everything easy.
Ed U.
Yelp
It's not the only hotel in Flåm - but its prominent front-and-center location off the marina makes it feel like the only accommodation in town (photo: https://bit.ly/3TdY8nf). Originally built in the 19th century and lusciously landscaped, it looks like a huge Swiss chalet with modern add-ons. When Jamie W. and I disembarked from our Future of the Fjords boat (review: https://bit.ly/3AN0aU6), we made a beeline to the hotel as did half the tourist passengers.
However, the front desk staff was ready and handled the incoming flux with aplomb. Apparently the hotel divides into traditional and contemporary sections. Our Superior Twin room was definitely vintage with old-fashioned Victorian-style furniture and even a clawfoot tub (photo: https://bit.ly/3RDIjVH). It was comfortable in that gauzy "Somewhere in Time" way where the appearance of a modern penny separated Jane Seymour from Christopher Reeve until the fade-out.
You didn't see it? That's too bad because the Fretheim looks a bit like the Grand Hotel on Mackinac Island, the setting of that movie. But I digress. We didn't have dinner at the hotel, but the breakfast buffet was one of the better ones on our vacation with their freshly made crepes a particular draw (photo: https://bit.ly/3QS1Lh9). Our room currently goes for $260 per night, although we're not sure what we paid since it was part of our vacation package.
RELATED - Exploring Norway? Here's a collection of places I've visited and reviewed: https://bit.ly/3PEL4Fe
Amelia M.
Yelp
Comfortable and would stay here again (as there isn't much choice). It's well located and there really are only 3 lodging options in Flam. Our guide book didn't even mention this hotel. It's definitely been here awhile but it's been updated. It was a comfortable room and we were very pleased that there was a family room option (with a bunkbed). Most of Europe does not allow 4 to a room so you end up with 2 rooms but if you do get a family room, the kids are on a sofabed or you're sharing 2 queen/full beds. Note that the bottom bunk has low clearance so be careful. Complimentary breakfast was HUGE with every variety of Norweigan food.
Chelsea V.
Yelp
Considering there aren't many hotels in this small town, this option was great.
This renovated hotel is old but charming. It has beautiful views of the fjord and the small town.
The rooms are on the smaller side and a tad pricy, but they are still modern and comfortable.
Martin at the front desk was such a great host. He informed us on all of the history of the hotel and suggested places for us to go.
If you have a chance to visit the renovated side of the hotel, I definitely would.
It's historic charm is definitely worth the stay.
Joe B.
Yelp
Definitely the nicest hotel in town.
Go to the restaurant on the West
end of the hotel. Cheaper, better menu, casual, good food.
So here's the deal - there are really only three spots for dinner in Flåm.
The pub near the cruise ship and the restaurant adjacent to the East are the same ownership and same menu. There was a wait when we arrived, and the menu only had a couple appealing options, so we moved on.
The Hotel Fretheim has two restaurants, but with two different menus. The one closer to the train (west) is cheaper, casual, and great food.
Unfortunately this one is also awkwardly empty, and it's very uncomfortable to find a waitress, get a menu, find a table. Also, the tables are all for 4-10 people, so going in with only 2 people feels awkward. Nonetheless, I would still say this restaurant is the best option in the town.
The Hotel Fretheim also serves a free breakfast for guests, and you can prepare a lunch box for 45 kroner.
Kellyn P.
Yelp
I loved this place! Beautiful hotel! The view from the restaurant was wonderful. Staff was very friendly and helpful. They even made me a special vegan dinner that was delicious! Our room opened up to a lovely hillside with a trail that lead up to some more fantastic views. I will definitely try to come back here one day!
Alison M.
Yelp
This expensive, touristy hotel in Flam really isn't worth the price, but seeing how its on the Nutshell tour they do great business. We had a pretty large room, a comfy bed and a balcony onto the fjord. The view from the balcony was pretty good, but unfortunately a lot of the view was blocked by tour buses and cruise ships. Breakfast was ample, but wasn't the best or tastiest I've ever had. Breakfast was also very crowded, but they did a good job refilling everything. This was the only hotel we stayed at in Norway that didn't have complimentary coffee. Wifi didn't work in our room.
Jon F.
Yelp
The highlight of this hotel is the three story, floor-to-ceiling glass open atrium embracing a lobby, lobby bar, business center, fireplace, restaurant and ballroom. If multiple masters have decided to play competing sound systems in it, don't be shy about asking for just one strong leader, in keeping with the Viking laws.
Needs a little electrical maintenance.
Vadim P.
Yelp
Quaint comfortable hotel, we got a suite as we were traveling with two kids.
Suite is spacious and well furnished, has large windows, a balcony, and great view.
The restaurant in hotel is excellent, as is the service. You will be torn between the buffet and a la cart.
Our only disappointment we weren't able to stay and explore longer. Enjoy!
Tara H.
Yelp
Do NOT stay at this hotel! Tourist trap, terrible rooms for very expensive price per night, very limited choices for eating and the shower/bathroom was unsafe and a safety hazard. The shower had a hot and cold lever that was impossible to balance to get a safe temperature. It took 10 minutes messing with the water before I could get the temperature at a safe degree. The room just had a bath tub/shower combo which got the entire bathroom wet which I almost slipped and fell several times. Booked a room for 300 dollars a night that was advertised as having a fjord view, but when we arrived we were placed in the historical section of the hotel and the view was of the patio outside the hotel, which we couldn't see the fjord at all! The only positive about this hotel was that the buffet breakfast was decent. Save your money and don't stay in flam at all, it isn't worth it, and if you do, definitely choose another hotel.