Aaron S.
Yelp
Bahnhof Berlin-Friedrichstraße is a fairly old Berlin train station, opening in 1882. Historically, it was fully in East Berlin but during the Cold War it was still served from S-Bahn and U-Bahn lines from West Berlin and countries west of the Iron Curtain, hence this has been quite commonly used in popular culture especially associated with Communism, for example this station was even used in the Call of Duty: World at War game.
As a station however, I really don't like this place, I find it to be rather old-fashioned and have a rather confusing layout, I entered through a lift and then I needed to get another lift to the other trains, which was out of order, there was no signs to show this until you got to the lift in the station, and even then it wasn't clear.
The station staff didn't speak very good English, hence communication was a struggle with the very limited staff members working, for example, they couldn't help redirect me for my journey or even offer help or suggestions, and they didn't even seem to make any attempt at trying.
The location is decent with a few shops including a Starbucks nearby also.
I also managed to use the "Metro" part of the station, this was okay, it was a typical metro station again, and it wasn't the nicest, cleanest or most modern of metro stations, which basically sums up the train station as a whole.
Unhelpful staff, elevator issues and confusing layouts sadly warrant a single one-star rating for Bahnhof Berlin-Friedrichstraße Station in my opinion, which is a shame as this station has a historical element to it, due to its involvement in being one of the few stations in East Berlin, to have services into West Berlin and the Iron Curtain countries (West of course) during the time of the Cold War, but for now sadly deserves a single one-star rating.