Rob M.
Google
I am a local here in Salem, Massachusetts and this pain’s me to make this review. I have been visiting front Street for the better part of 6 years Whenever I have the chance. I would always get the biggest sandwiches, particularly the mission one sandwich. Usually, I could only finish a half. Recently front Street coffee was purchased and replaced the previous owners. This has resulted in their customer service, their food, and their reputation to take a hit. Let’s start off with the customer service. The woman who rang me up was very nice. The woman working the sandwiches was a completely different story. You could tell she was agitated with what she doing And was putting it on full display for everybody to see. I ordered a mission one sandwich with multigrain bread. After a boat 15 minutes of waiting for my sandwich, I was told that there is no more multigrain bread and they only have Scali bread left, which is fine. Another 10 minutes went by and I received my sandwich after a total of 25 minutes. I noticed right away that the bag was a complete mess, but I went along with my walk back home. Once I got back to where I could eat my sandwich I opened it up and to my dismay is a sandwich about the size of my palm. This is not the mission one that I remember, and it was two dollars more expensive with no pickle.
I just wanted to bring this up to everybody that decides to go eat there that this place used to be so much better. They shrunk everything and raised the prices. This is not the front street that I remember And it’s a shame. Please be cautious when going here as you will not get your value any longer sadly.
Local for 10 years.