Zhu Ziyu
Google
It pains me to say that this used to be my favorite boutique in Edinburgh, and I was a loyal customer, spending a minimum of £400 over the past year. However, my recent visit left me deeply disappointed. The platinum blonde middle-aged attendant’s rude behavior and the unfavorable changes in the shopping experience have tarnished what was once a cherished shopping destination for me.
She abruptly took away the jumpsuit I tried before I had finished taking my own trousers on, making me feel quite offended. She did ask me if I was done trying them on, but didn't ask me if I wanted the jumpsuit. When I attempted to communicate that I wished to purchase the outfit despite some flaws, her attitude was condescending, implying a lack of respect for my purchasing capability.
This shop is lovely, and the selection is great. Although a friendly lady greeted me warmly when I entered, encountering such a rude staff member saddened me, and I'm hesitant to visit again. I believe it's reasonable for staff to check on customers during the extended process of trying on clothes, but barging in before the customer is fully dressed is clearly unreasonable. It's offensive, and her attitude shows a complete lack of respect for a customer's right to try on clothes undisturbed.
I respect that this store's pricing is not low, which aligns well with its selection, and I find it affordable. However, the condition is that the quality of the clothing matches the price, and the design and service are satisfactory. There are other customers in the reviews who share similar experiences with me, and I believe this is not baseless. My previous shopping experiences were positive, but today's was exceptionally poor. I hope you take this seriously; otherwise, you might lose potential customers.