Vera R
Google
Our stay at this 4-star hotel was extremely disappointing. Despite checking in late afternoon, our room was not fully prepared, and maintenance and cleanliness were lacking. The room was unbearably hot, with no fan provided, and there were visible stains and even loose hair in the shower. To make matters worse, an extra bed broke in the middle of the night, and the hotel claimed they couldn't guarantee proper beds. No sincere apology or reasonable compensation was offered by the staff. For the high price we paid, the quality and service were far below expectations. On a positive note, the breakfast was nice. Would not recommend!