FRUTAL Versandbäckerei AG

My favourite meringue found here. One of the best in Switzerland & Europe

Visited this restaurant during our trip to Switzerland and unfortunately the service ruined the experience. The waitress was extremely rude to us because we were not locals and made us felt uncomfortable and unwelcome. Definitely not kind of hospitality you expect, POOR Customer service!

A bit expensive, food was average.. very good service tho. Liked the view on the main street.

This is THE place to get a meringue or two, a torte, a signature pastry like Tatzelwurm(li) (eat this Dragon, before it eats you). Absolute coziness and warmth of this place is what you need after a day in the mountains, whether you were skiing, snowboarding or sledging in the winter, of sightseeing and looking for Sherlock's trace during any other season. Absolutely recommend every sweet pastry here with a drink of your choice.

the staff’s attitude. The waitress was rude, seemed angry, and even told us “if you don’t like it, leave.” 👎 The place itself is nice, but the service ruined the whole visit. Customer service should be improved. I will not recommend it for anyone

Extremely disappointed with the service today. The elderly waitress was very rude, constantly frowning at us, and even tried to push us to leave in an indirect way. Totally unacceptable behavior for a café that should value its customers.

We got there before 5pm (it closes at 6) and sat down outside. We chose what we wanted and waited and waited. Eventually I went up to the counter and the waitress said she will take our order. When she came it was 5.10pm and she said they stop serving sweets at 5pm. Yet we were seated before 5pm. This is abysmal service. Never coming back again. Rubbish!

Owner and all personnel was angry and tired. Food and coffee is ordinary. Prices too high for such kind of place.