fifiyan
Google
This is probably one of my worst experience with hotel staffs.
The hotel is at perfect location - next to MRT Daan station. Other than that, I don't see a reason why I would stay in this hotel again.
The hotel was slightly old and outdated. It uses actual key to open the room (not card key). On the first night, we found out the parts that hold the shower head is broken, we have to hold the shower head during shower (which make it quite a challenge to shower a little kid). Next day while the lady at the front desks nicely said they will try to fix this, the man next to her (seemed like the manager) said that there is limited things they can do (really?) or otherwise they would have to change the whole set (hmm, so? That's not my problem!). I am glad that later on someone came and changed the whole set.
On the last night of our stay, I need to freeze some ice pack for my medication. The small refrigerator in the room is unable to freeze, so I brought to the front desk. "The manager" said that they were using the same refrigerator and I should have use the one in my room.
While the hotel eventually accommodated all my requests (I consider my requests are fair), "the manager" gave an attitude that he is not willing to help and don't even bother to suggest an alternative.