Ahmed A.
Google
My experience at Full Moon Budapest was extremely disappointing, and I would not recommend this hotel to anyone.
First, the hotel is very bad, and what made it even worse is that there is a nightclub located in the same building. This was not mentioned anywhere on the booking platform, which prevented us from making an informed decision before choosing the hotel. The noise from the nightclub was unbearable every night from around 8 PM until after dawn.
Second, the reception service was poor. When I received the room key, I was shocked to find that the room was extremely small and not the room type I had originally booked. When I went back to the reception to ask about the issue, the staff took us to several rooms to choose from, and only then we were given the correct room type.
Third, housekeeping starts at 8 AM, and they are extremely noisy with no consideration for guests who are still sleeping. So at night we suffered from the nightclub noise, and in the morning we suffered from the housekeeping noise.
Fourth, the elevator on the first floor is shut down from 8 PM due to the nightclub. When we checked out, the elevator was not working, and we had to carry our luggage down from the fourth floor using the stairs.
Overall, the stay was very uncomfortable due to the constant noise, poor service, and lack of transparency in the hotel description. I strongly advise against booking this hotel.