GT-Pattison
Google
I have just returned from Warsaw where I stayed a couple of nights in this hotel. I was dropped off by my taxi in Castle Square and tld its just around the corner as he pointed right. First impressions were of a fantastic location, right on Castle Square on the edge of Old Warsaw. I walked around the coner and ended up about 100 metres up the road asking directions in the Raffles Hotel who had never heard of this place. A bellboy then googles it and found it and directed me back down the road, I walked past it again by about 50 metres, I decided to go back and scrutinise every shop/hotel/cafe I had walked past and I found it, it was where the driver said it was but it was just a big black door with a dull plaque on the wall, it never announced itslef. The door was heavy and lead me into a dark passageway and I got the impression I was in an old soviet style aparment block. I was directed to my room by a rather unhelpful large woman at reception who did not speak English, this is not a crime but being in the hotel business meeting guests from all over the world, it would be a good suggestion. I noted outside to that plenty others speak English even if I tried a little Polish. In my time at this hotel I saw 6 different reception staff, all unhelpful/uninterested barring the last one who checked me out. The lift is officially the slowest in Europe and one has to keep their finger on the button for it to move or come down for you. The corridors and room were very nice, but my room had a cup/saucer, one could pick up tea bags/coffee in th ecorridor, but nobody had a kettle and the large lady in reception did not want to help so I gave up. Breakfast was adequate but strange, only two hot selections, scrambled egg and hot dogs. TV channels of about 12 all in Polish except the German News in English. Not a great hotel, over rated but worth a stay if your looking for a cool location. Dont expect friendly exchanges with staff and take one of those water boiling plug in tools for your brew.