Furano Prince Hotel

I don’t know about the room and service but this hotel closes to the kid and family playing zone, where you can play banana boat, riding an ATV etc.

This is our second stay here, the previous one was in 2019. In 2019, we came during winter but now we came during summer. The hotel looks the same, the room that we stayed in is also identical to the one we stayed in 2019. The room is well-kept and offers a view of the ski resort. No snow this time though.| The resort has a great onsen and the Ningle Terrace is nearby.

Typical Japanese style hotel. Rooms are small but enough for ski season. There is a large ski rack / storage area at the first floor for all your gear, it is heated as well, almost every morning our gear was relatively dry as it was just central heating and not personal locker heating. ||||Breakfast was amazing ! Local product like milk and cheese were provided, one of the best honestly. ||||Staff were friendly and helpful as all japanese were, although they spoke minimal english, enough to get by. ||||Literally ski in and out, the hotel is right by the end of a slope but you'll have to ski and track just a little to the to the next chair lift. ||||Hotel is kinda far away from other shops, esp at night and in the cold... Took the local taxi for food at night.||||They have a self service Landry mat as well, simple but enough

To get to this hotel you get the bus from Furano Station and make sure it goes to Furano Prince Hotel, as announcements will be made along the way where the bus is stopping.| When we arrived it looked interesting but a bit old. We went to reception to check in and we were assisted by a Trainee and they were quite helpful and did everything to assist us. They did not get upset when one of our group wanted to change to the New Prince Hotel and then they changed their mind to stay at the Prince Hotel instead. This staff member states professional all way and they even assisted us with the time of the shuttle bus to the New Prince Hotel. | At one stage we decided to ask the Bell Captain who was also a Trainee about the bus ,one of us asked and they said the shuttle bus to New Prince Hotel was at 6:30pm not 5:45pm. I was a bit surprised and decided to confirm with them the time and the Bell Captain Trainee became annoyed and raised their voice and told us to go to wait for the shuttle bus at the bus stop. We then went over to reception to confirm the time of the shuttle bus and this staff member came over with us to the Bell Captain and they found out that the Bell Captain did mot realise that there was an extra time table for the shuttle bus and they told us the wrong place to wait which should have been at the lobby neat the front.| The Bell Captain Trainee did not have good customer service as they raised their voice and got annoyed because a couple of us asked them the same question. They also advised us the wrong place to wait which showed either they did not have enough training and could not cope with being asked the same thing a few times. | The other interesting thing about this hotel is that they have real keys for your room instead of keycards. If you went out and thought the door locked itself you were wrong as had the put the key on to lock your door.| The room was quite compact so if you had luggage made it harder to move around. The one good thing about the room was the view from the window. The bathroom was small and the tub had a curtain to stop the water going on the floor and this showed the age of the hotel.| We only stayed one night and felt it was a bit too far from town so you had to take a bus or taxi. The other option was the take the shuttle bus to the New Prince Hotel and look around there.| This hotel is more for skiers so if you enjoy skiing then recommend this hotel but if you not a skier would not recommend this hotel.

Perfect to ski in ski out. Elegant hotel, love the roof line and shape of the main building. Views from the restaurant as well as our room in the block building were gorgeous. The hallway carpets do need replacement. Staff were all impeccably professional and helpful.

This hotel more for those who like to ski as you can rent ski equipment at the hotel. We just stayed at this hotel for one night as a stopover to our next destination. The check in process was a bit slow as the staff member was a Trainee and a member of our group also wanted to see if could change to the New Prince Hotel and then changed their mind as it turned out to be not a good option . The staff member states calm and was professional. We decided to check with the Bell Captain who was a Trainee also the shuttle bus time to the New Prince Hotel. They advised that the shuttle bus came at 6:30pm but when asked them another time they raised their voice and sounded annoyed and said wait the outside bus stop. We then went back to reception to ask them the time and the staff member came over to the Bell Captain and found out that they did not realise that there was an extra time table. The Bell Captain was not professional in his dealings with us so they should be given more training. The other interesting thing about this hotel is that you get an actual key to your room . You could forget to lock the door as might think it does it automatically, but you have to lock it manually. The room was compact and not much room for your luggage and the bathroom was even more compact with just enough room to move. The bathtub had a curtain to close the tub so as not to splash water on the floor. The curtain told you the age of the hotel as curtain are not used much these days. The one thing that made up for the room was the view which was awe inspiring. The hotel is also far from the town so you had to get a taxi or bus if you wanted to go anywhere. I would only go to this hotel if you enjoy skiing.

I was recommended to book Furano Prince Hotel by a local driver.||||Never did I know it is a tourist trap. ||||I paid 33,335 yen (SGD$420) per room night and expected at least a 4-star standard.||||I checked in to the hotel room at 4 pm, the room is so tiny, we could hardly find space to place our luggage. There wasn’t any wardrobe, we could only find hanging hooks on the wall. The bathroom didn’t have basic amenity such as conditioner. There is free internet only in the common lobby area but not in the rooms. The most disappointing thing was the room smelled stale and was warm, despite switching the fan speed to max at 18 degree celcius. By the time we returned after dinner at 9 pm, we realised the aircon wasn’t working. We informed the front desk requesting to change room, and was told to wait in our room. The staff came to our room and after ascertaining that the aircon was indeed not working, she came back with a fan and expecting us to accept the arrangement. After some negotiations with the front desk Manager, finally we got our room changed, but this is such a bad experience it really spoilt your holiday mood.||||For anyone who is considering holiday in Furano, please think twice before booking Furano Prince Hotel, so you don’t make the same mistake as me.||||Frustrated Guest

It’s an older hotel comparing to New Furano Prince. Our room was on the top floor providing a wonderful view. Room is clean with comfortable beds. Our booking included daily buffet breakfast, we had lunch at Kitanomine ski terminal, and buffet dinner (around 4000yen) in the hotel. The hotel staffs are helpful and can able to communicate in English. WiFi is only available in hotel lobby and reception is weak but I guess that’s expected in the mountain.