milovanm2026
Google
This resort is absolutely exceptional. The location is amazing and the whole resort is nestled in a secluded place with a lot of greenery, and the first impression is just wow. Everything just feels relaxed & serene. We had garden villas with private pools, and we think they are ideal as they offer privacy and some shield from the wind (which, in December and January, there was a lot of, especially close to the beach). They gave us a free upgrade to a lager villa with a sea view, but we ended up not liking it as much as the garden villas (mostly because of less privacy and a lot of wind), so they let us return to our previous garden villas without an issue. Our stay included free 50-minute massages of our choice every day, which we have honestly never experienced before, as even in ultra all-inclusive hotels, massages are always extra charge - but not here! It also included free buffet breakfast, with lots of different foods and drinks to choose from. Everything is exceptionally clean & well taken care of. There is also absolutely no traffic noise or loud music or anything like that.||However, what truly stands out here is the service. Everyone is extremely kind, calm and ready to help and make sure you have everything you need (and more). My family and I have travelled a lot, but we have never experienced anything like this in terms of service & customer care. Special thanks to Joe Nguyen, who was with us from day 1, whom we had a WhatsApp group with and whom we could ask anything at any time of the day, and he always helped us (even when we were being a bit too needy and spoiled), made reservations for us, organized dinners, transport, gave us medicine that we needed, etc. Joe, you are absolutely amazing!||All in all, this is without a question the best hotel we have ever stayed at, and we would love to return at some point.