Beth Hill
Google
Stayed here two nights for a holiday. The location is perfect for staying in Bristol as right by the main shopping area with pubs and resturants nearby, there is free parking included in the hotel stay and the car park is a five min walk away.
Positives for the hotel are, rooms are spacious, they have plenty of storage and hangers. There is a safe, TV, desk area, bedside tables, large bed, hairdryer, good size bathroom with large shower and plenty of towels.
There is also an easy to use heating/air con system.
There is a bar attached to the hotel, drinks are nice with good options, we didnt try the food. Also a communal ice and water station with jug and ice caddy provided.
It was quiet overnight but we were at the back of the hotel so away from the road.
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The staff were just there, I didn't find them welcoming or attentive, not rude but just standard. There wasnt a welcoming atmosphere and noone explaied where things are and we werent told much information, yes, there is an info board in your room but being told as part of the check-in would be a more personal touch.
Just didn't feel the staff were bothered either way and fell a bit flat on good service.
The lights in the room were a bit weird, lots of lamps and small lights but you has to have them all on or all off at the same time which seemed to defeat the object of lamps.
There was a plug with USB sockets but only one side of the bed.
Only provided two teabags and two pots of milk at a time, yeah we can ask for more but just seems a little stingy (especially the milk!)
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Our bathroom door handle was broken (which we were supposed to report before we left but we forgot) and 2 out of the 3 lifts were out of order while we were there, not the end of the world and there are stairs but if you need to use the lift it could be quite a wait.
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Overall it was an average stay, it did the job but realised we were paying the price for the location and free parking more then anything else.