Future Inn Bristol Cabot Circus

The Future Inn is generally a very good hotel, with only a few small niggles to stop it being perfect.|It is well located for the Cabot Circus end of the city, with free parking in the adjacent multi storey, but be aware it is about a 15/20 minutes walk to the Hippodrome or the harbour side area.|It is modern so a bit characterless but it is clean and the rooms are large. We were lucky enough get a room on the top floor away from the main road, so noise wasn't a problem. We didn't hear anything from the adjacent rooms either. The bed was huge and comfortable and the bathroom well equipped.|The staff were all very grand helpful, especially the breakfast staff, and the breakfast itself was superb. Get a breakfast included deal if you can as you may feel that the extra charge for breakfast is quite pricey.|These are all the positives. The negative issues were minor but worth mentioning I think, if only so they get reported back to the management.|In our room the safe didn't work and the bedside USB ports didn't work (a point noted in other reviews). I also found it strange, and frustrating, that the bedside light switches were only on one side of the bed - a problem if one wants to read and one wants to sleep. Also, the switch turned all the lights on/off with no option to just have a reading light, which is unusual.|A bigger issue for me is that the hotel seems to trumpet its green/sustainable credentials and yet the bathroom toiletries are still in individual plastic tubes/bottles. How many thousands of these bits of plastic must they get through each week? So many other hotels these days have their soap/shower gel etc in refillable containers which avoid single use plastics. This must be cheaper for the hotel surely and it is certainly far better for the environment. Come on Future Inns and do more to stop plastic waste!|Despite these gripes I enjoyed our stay and would stay again if in the Bristol area.

Great base for exploring Bristol. Our room was clean, comfortable and well-equipped; the staff were all professional, friendly and helpful. The food was good value while the free parking was a big plus. Although it is in a busy city centre area, the rooms are quiet. I would definitely recommend this hotel.

Lovely hotel. Rooms are great. Spacious and clean. Love the little added toiletries and also the iced water down the hallway. Breakfast was plentiful, lots of option. Extremely attentive staff and very welcoming. If anything I would the welcome on reception could do with matching the restaurants, but reception were helpful, and quick to serve. Hence why I still recommend as 5*

Stayed here two nights for a holiday. The location is perfect for staying in Bristol as right by the main shopping area with pubs and resturants nearby, there is free parking included in the hotel stay and the car park is a five min walk away. Positives for the hotel are, rooms are spacious, they have plenty of storage and hangers. There is a safe, TV, desk area, bedside tables, large bed, hairdryer, good size bathroom with large shower and plenty of towels. There is also an easy to use heating/air con system. There is a bar attached to the hotel, drinks are nice with good options, we didnt try the food. Also a communal ice and water station with jug and ice caddy provided. It was quiet overnight but we were at the back of the hotel so away from the road. ** The staff were just there, I didn't find them welcoming or attentive, not rude but just standard. There wasnt a welcoming atmosphere and noone explaied where things are and we werent told much information, yes, there is an info board in your room but being told as part of the check-in would be a more personal touch. Just didn't feel the staff were bothered either way and fell a bit flat on good service. The lights in the room were a bit weird, lots of lamps and small lights but you has to have them all on or all off at the same time which seemed to defeat the object of lamps. There was a plug with USB sockets but only one side of the bed. Only provided two teabags and two pots of milk at a time, yeah we can ask for more but just seems a little stingy (especially the milk!) ** Our bathroom door handle was broken (which we were supposed to report before we left but we forgot) and 2 out of the 3 lifts were out of order while we were there, not the end of the world and there are stairs but if you need to use the lift it could be quite a wait. ** Overall it was an average stay, it did the job but realised we were paying the price for the location and free parking more then anything else.

I visited the future inn with my younger sister who is a wheelchair user. We booked an accessible room with a sofa bed. The automatic front doors to the building take an incredibly long time to open and you have to stand basically with your nose to the door for it to register someone is there.They also gave us only one bathrobe despite the booking being for 2 people. You have to ask for a second one, which they don't seem very happy to provide. A member of staff asked if we wanted the sofa bed made up. The staff member and the house keeper seemed annoyed at having to do this and both felt the need to say it should have been asked for beforehand - which perhaps is true, but we weren't aware of that and the attitude was unnecessary. The whole room and corridors were carpeted which made it very difficult to roll the wheelchair over. A staff member did try to help by providing some cardboard boxes to create a runner in the room, which unfortunately did not work. The door is a heavy fire door which opens inwards. My sister was not able to open this herself as the wheelchair was in the way of the door opening. This prompted me on day 2 of the stay to enquire about the fire safety plan for guests who have mobility needs. We were provided with a form that clearly should have been filled out when we arrived, and the form also stated that it should be completed with a manager from the hotel. We were asked to complete it ourselves. I was not given the impression that any particular consideration would be given to my sister in the event of a fire, which left us both feeling uneasy anytime I had to leave the hotel without her. A member of staff suggested she could call reception in the event of an emergency, which seems like very poor emergency planning. I imagine staff would be too busy trying to get out of the building to answer the reception phone? Speaking of, the phone in our room also did not work. Two different members of staff said they would call maintenance about that and the fact the TV periodically decided not to work. Noone from maintenance ever came. I tried to find a way to plug the phone in myself and it seemed to me that there wasn't even a suitable plug socket for it. Moving onto the room, the decor is dated and the cleanliness leaves something to be desired. There was a patch of mould on the wall by the door, and the bed sheets had marks on them. The shower had two heads, one on the wall and one handheld. If you wanted to pick the handheld, a burst of freezing cold water would come out of the wall head. Fine for me, since I could stand away from it, but not for my sister who would be in the shower chair and unable to move away. The window did not open and the room was extremely hot and stuffy. The aircon would not allow you to put the temperature below 19. There was a huge built in desk and table, which made it even harder to navigate the wheelchair around. We ordered dinner at the hotel the first night as we were tired from travelling all day. We both ordered a steak and my sister got chimicburi sauce. Other than the steak being of poor quality, they also gave us straight up mint sauce instead of chimichuri. Not even homemade mint sauce but literally the stuff from a tub. The bread was also rock solid. They wanted to charge £3 for each plate bought to the room, or I could pick it up from the restaurant free of charge. The restaurant offered to call when it was ready, but obviously the phone did not work so I just hung around waiting for our food. The waiter ultimately decided to bring it to our room anyway since there were like 4 plates, so I sat around for nothing. I understand that a business can charge what it wants, but expecting people to pay an additional £3 per plate for substandard food is pretty cheeky if you ask me. Despite my efforts to fix these issues at the time, a lot of them realistically aren't solvable until the hotel seriously rethinks their "accessible" accommodations. I have tried to follow up by email with no response from the hotel.

The Future Inn is so well placed to explore Bristol,the main shopping area is right a cross the road were you can take a easy walk down to the harbour area were there is a lot to explore. The theatre is half way between the to .There are plenty of bars and restaurants. The Future Inn has its own bar and restaurants. The food was excellent. You can have a brilliant breakfast. The staff are really nice and friendly. The room has everything you need.The bed was were comfortable, plenty of towels and small pouches of body wash and shampoo.

We have a yearly trip to Bristol and have stayed at Future Inn the last 3 or 4 times, in the superior double room as there are 3 of us. The lcoation is good for our needs, the room is clean and tidy and has space enough for us. We have made good use of the restaurant and bar on each of our visits and have always received a good service. The only niggle we have is that although we always book for 3, the room is only ever set up for 2 so we are always asking for more towels, tea and coffee. Which in itself isn't really an issue it would just be nice not to have to ask.

The murder, mystery event was well organised and very entertaining. The food was good. I would happily recommend attending a murder mystery event organised by this company. However, I cannot comment on the hotel rooms because we chose not to stay overnight. Xx

Do not use this company. I have booked a room in this hotel in April only for the event I am going to to be cancelled. The hotel will more than likely be closed for the day in question due to the Corona Virus and they have told me that if this does happen I will not receive a refund of the money I have paid up front, no concessions at all. I will NEVER use this company again and they need to start treating there customers fairly and with a little more compassion!!

Located in Bristol, Future Inns is a new generation of hotels offering spacious, comfortable rooms, quality food and friendly service. Our Future Inn Bristol Hotel offers high quality accommodation in a convenient location at a great price.