Onyinye A.
Google
I really hate when a nail tech accepts service that they know they do not have the skill for. I had shown her an inspo picture and if she had simply stated that she wasn’t able to do it, I would have walked away. But she agreed for a crazy amount of money (which she now claims was “discounted” because I was nice) to do my nails. Even though they were not remotely close to what I asked for, I was rushing for a second appointment (which she was aware of as I had tried to move my appointment time) and paid in good faith. Less than 24 hours later, the polish is also fading. I called her and out of guilt I’m guessing, her first sentence was “there’s nothing wrong with your nails.” Needless to say, I know she’s aware that the work she did was awful because I mentioned my dislike for it multiple times throughout the appointment. At some point, she got annoyed, telling me to “let her do her work”. After the sets were done, she claims that the reason I didn’t like it was because I was expecting it to look exactly like the pictures (which, shouldn’t it?). She refused to fix it or remove it and refund me, holding my signed receipt against me (quite literally threatening that I’m unable to dispute it). Please avoid this salon at all costs. I personally would go every length possible to get my money back even through the CFPB and yes, I’ll go to lengths like small claims court because the nail tech is rude, unapologetic and just a shitty person