G Hotel Gurney

Overall, super satisfied with the hotel! From the moment we arrived, everything was smooth. The bellboy was helpful during drop-off, and the receptionist was warm and friendly. The welcome ice was a nice touch; it really made a great first impression. The room was spacious, with a cozy bed and super comfortable pillows. We had a company dinner in their ballroom, and the food was absolutely delicious. Although I didn’t get any names, all the staff we met were polite, friendly, and very helpful. Service and comfort were top-notch. Would definitely stay again!

While it is a short drive from the street art and jetties in Georetown, G hotel Gurney has two large malls close to it. Traffic around the hotel can be slow during peak hours.||||Otherwise the hotel rooms are large and clean, the buffet breakfast has a generous spread, and the staff are extremely warm and friendly. Some rooms are nice and cool while others are stuffy (can the hotel please see to this?). We had 3 rooms in our recent booking so we could compare quite readily!||||I would recommend this hotel unreservedly! ||||

Stayed here long time ago way before their renovation. First time back and indeed look different from previously. Room itself still huge size. Can accommodate 3 pax with an extra bed. Clean, spacious and bright. Free mini bar and daily replenishment. Housekeeping is doing a great job. Friendly staff at the reception. Nice small gym. Superb location as it is a stone throw to 2 malls. No issue with calling grab. Strongly recommended.

The staff at G hotel are very efficient n friendly. Special mention is Ray from the conceige. He is very efficient, friendly, patient n helpful. Yesterday, he went the extra mile by offering to bring me to Kelawai nxt door as I was rather curious. He was very knowledgeable n explained in detail abt the different kind of svc that separates the 2 hotels offered. Whenever I needed to do some exploring, he recommended places as to where the best places to eat n shop. He suggested hiring a car to bring me around. Price may be quite steep but overall it was worth the time n money spent. The driver was also very good n knows where to get good local stuff. The next day I decided to hv Ray calling the same driver again to bring me to different places. Ray has really been a great help n is an exemplary staff. I strongly recommend him to get a promotion. Keep up the good work Ray n all the best to u in yr future. Continue to do a great job n good luck in whatever u do.

This hotel is connected to Gurney Plaza n within walking distance to Paragon Penang. Nearby walking to Gurney Drive.hawker stalls. The room is very spacious and complimentary can soft drinks in mini fridge. The bed is very comfort. The breakfast is very good with lots of varieties. Staff at reception, 168 Cafe and Security and Luggage Staff are all very friendly and helpful.

This stylish room at G Hotel in Penang offers a cozy, modern retreat with elegant touches like a birch-patterned feature wall, plush bedding, and soft ambient lighting. The spacious layout includes a comfortable king-sized bed, a relaxing reading nook with an orange lounge chair, and a well-equipped work desk perfect for business or leisure. The things inside the minibar were free! They even have sugar replacement sachet provided as standard room amenities. I truly enjoyed the swimming pool, which was a fun and safe experience for me and my 1 year 6 months old baby. The buffet breakfast was another highlight — a generous spread with a wide variety of delicious options to start the day right. I love that they have a wide range of bread, pasties and cheese! Gurney plaza which is right next door offers a nice luxury shopping experience. However, there is currently construction work taking place opposite the hotel at the gurney bay area and as a result, sea view is now gone. While the interior and facilities of G Hotel remain excellent, this change might affect those hoping for a scenic coastal view from their room.

1) The air conditioning unit near the entrance was not functioning well, making that area uncomfortably warm. While the unit in the bedroom and washroom areas worked fine, my family had to stay primarily in the bedroom area due to the uneven cooling. We considered contacting the front desk, but after a long day of shopping, we were too tired and preferred to avoid any interruptions.2) The hot water in the shower was intermittent, which made it difficult to enjoy a consistently comfortable shower.I hope this feedback is helpful in addressing these issues for future guests.

A big thank you to the team at G Hotel. Your service, attentiveness, and positive attitude stood out and made a real impact on us. We believe you are on the right path and encourage you to keep up the great work. We’re happy to return again in the future.

I stayed here for four nights during my first visit to Penang. All the hotel staff I encountered made sure my experience was as pleasant as possible and I enjoyed my stay here. I arranged a car service from the hotel, and upon arrival, a friendly driver was waiting with "g hotel" sign. His friendly smile made me feel welcomed. I needed to stop by ATM machine to get cash and I had difficult time understanding the instruction. He kindly helped me get the cash I needed. Drive to the hotel was smooth without much traffic, he acted as a tour guide during a short ride to the hotel. Check in process was as smooth as was possible. At the front desk, they checked my reservation, and since I booked at the executive floor, they kindly escorted me to the executive floor to process the check in. While the staff at the executive floor processed my check in, I waited at the lounge with a nice cup of tea. I arrived at the hotel at 10:30am and I wasn't expecting any rooms to be available but they quickly cleaned up a room while I waited and gave me a key to my room. Room was not that big but spacious enough. View from my room was beautiful with nice beach. Complimentary soft drink and water was nice. Although I didn't drink any of the soft drink they looked yummy. I wish I had time to try some of the juice. I also missed my complimentary ice cream. I was too full from so many yummy dishes, I didn't have time or appetite for ice cream at the hotel. Staff at the executive lounge was always helpful. They remembered my name and my room number from the day one, and ensured my stay was pleasant and comfortable. I needed to have my business suits dry cleaned on the last day as I was in Asia for two weeks with one carry on suitcase. I needed my suits cleaned before my following week meetings. I asked them about the express dry cleaning service and ensured my clothes are back in six hours. Since I got back to my room earlier than I anticipated on Friday, I changed my clothes and took them for dry cleaning. Two of the staff approached me later on separate occasion to make sure I already sent out my clothes for dry cleaning. I enjoyed working out at the gym every morning. They open from 5am and I was usually the first one to show up. A huge gym with nice view of the ocean from one side and pool from the other. Room temperature was comfortable, plenty of equipment for everyone to use. Wifi was fast and steady. Sometimes staying a hotel you don't get consistent wifi signnal but this hotel's wifi was very strong and I was able to get signal everywhere. I got a lot of work down in my room. On Saturday, my partner joined and we hired a limo service for sightseeing tour from the hotel. It was the same driver picked me up from the airport and he took us around some of the tourist places and we enjoyed learning about Penang history. We also enjoyed nice massage at the spa. We were very relaxed after 90 mins traditional massage followed by 60 mins of reflexology. My partner is picky when it comes to massage and they were able to accommodate whatever he requested. They served nice cup of tea after the massage. I tried their white tea and my partner tried ginger tea. Both were very soothing felt good for my body after long massage. Food here was very good as well. I enjoyed my daily breakfast at the executive lounge. I tired nasi lemek (traditional Malay breakfast) after receiving suggestion from one of the staff. I enjoyed it so much, I ended up eating one everyday during my stay as well as at another place (in Singapore hotel we stayed). They have Japanese restaurant on the 2nd floor and very authentic food, some of the staff were Japanese. They serve some of the traditional food as well as westernized Japanese food, and I enjoyed both of them. The bar at the lobby was good. The lobby is very roomy and I feel comfortable with wide open area. Not much of selection when it came to wine, but we enjoyed decent bottle of wine one night. Limo company staff, bell desk staff, security staff, and everyone I encountered more than twice remembered my face/and sometimes my name and greeted me with very nice smile every time I passed by them. Thank you g-hotel for helping me create very good memory. My work/meeting was successful, the hotel staff made sure my visit to the island of Penang was pleasant, comfortable and enjoyable. I highly recommend g-hotel if you are planning to visit Penang.

Stayed for 3 nights during Chinese new year. Staffs are amazing and they upgraded me to a bigger room with wheelchair access bathroom. I used their wheelchair for the whole time. It's easy access to the shopping mall Gurney Plaza 4 stars because they moved their lobby to level 3 and the ground floor becomes so noisy with many restaurants. Lost its hotel classiness

Great location and easy dining in air conditioned mall next door. Didn't experience the pool or dining in the hotel, but seemed a nice environment

Good location next to Gurney Plaza which has shops, eating outlets and supermarket. A short walk away is Paragon shopping centre with more shops, eating outlets and supermarket. Still good after all these years. Beds are firm. We prefer this as the lobby is spacious unlike G Hotel Kelawai which is just behind G Hotel (the original). Service is not bad too.

No question the best hotel to stay at in Penang. The location couldn't be more convenient. Gurney Plaza and the Paragon are all right downstairs with ample shopping, entertainment and dining options. Right outside the hotel there is a night market with delicious and cheap hakwer food. The hotel itself is modern, upscale and luxurious. The rooms are clean, comfortable and also very modern with its decor. This place isn't cheap by any means but we've stayed at most of the larger hotels in George Town on this strip and this one blows them all away on all counts. Well worth the extra money.

G Hotel is one of the most stylish hotels on the Penang island. It has a fantastic location, right next to the Gurney Plaza shopping centre. Its lobby is really impressive, giving an impression of chic and designer cool. I would highly recommend this hotel for business travellers, or travellers who are looking for comfortable and stylish accommodation on their trip to Penang. As it is rated as a 5-star hotel, rates are slightly on the high side, but you get what you pay for. Service is great, staff are friendly, rooms are spacious - especially the executive rooms. I can vouch for the hotel's staff performance, after staying on multiple times and running an event at this hotel. I couldn't fault the staff one bit. The pool area tends to be quiet especially during off peak travel seasons. Gym is also well equipped. Besides business travellers, which I believe make up a fair portion of their guests, this hotel will make a great choice for staycations or quick getaways.

Aesthetically superlative, tasteful and luxuriant; spacious lobby and rooms; located near a mall and street eateries; staff spoils you with their courtesy, where do they find such people to employ? On the flip side, the G is far away from the Industrial Bayan Lepas area, but that's not the hotel's fault. A great experience. If you work here, you should be proud.