G Hotel Gurney

Arrived at G Hotel 1.30pm, entrance steps not very user friendly for the elderly, there is no Directory Signage to inform check in Hotel Lobby is at 3rd floor. Welcome Ice Cream cups were offered at Front Desk . Our rooms were not ready, told us to return in 1 hour to receive our room keys. To pass time, we went to Café 168 for lunch. Rooms 412 and 418 are nice big clean modern rooms set up with all basic amenities , complimentary coffee/tea & drinking water. Canned Drinks & Titbits inside the Mini Bar are free !! free Mini Bar. Room 412 has Pool view while 418 has the sea view. However, it isn’t a lovely sea view, it is destroyed by the some development on the massive reclaimed land!! The kerb at the Bathroom entrance needs some attention as it might cause a "trip"! Shower room has no door, and i prefer a hand held shower head instead of just an overhead one. Breakfast 168 has wide variety of local & western food choices. All good except the Hokkien Noodle Soup is too salty, The staff are attentive and helpful. Attended the Ballroom Dinner at L2 , the acoustic is noisy, unbearable and distorted most of the speeches. Service is good, however the Waitress should not take it upon herself to pour black vinegar sauce into Braised Seafood Soup, it should be left to the preference of the diners !!! Hotel G is lively with lots of eateries & bistro at Ground Floor plus near Shopping Malls. Overall a pleasant stay !!!!

The hotel is right beside Gurney Plaza making it very accessible to shopping and dining. Room itself is very clean and new as well. Mini bar is free as well. What’s the most outstanding is the people. From the doorman to the front desk, hotel staff are all extremely friendly and polite. Feel very welcomed at the hotel. The power points beside the bed further from the window are under the side table which makes it easy to miss and difficult to connect. Hotel can consider moving it above the table instead.

Clean hotel, walkway smells good. Room is spacious. Bathroom has no tub, but has a big rain shower (fixed head). Toiletries are complete, fresh towels provided. Cute minibar — 2 chocolates + canned drinks, and coffee/tea + 2 waters refilled daily. Sea view is very soothing. Great location: Gurney Drive food and the mall are walking distance. However, front desk hospitality needs improvement. Ground floor staff just directed us to Level 3 to check in with no warmth, and only 1 person at Level 3 was friendly, others not welcoming. Café staff on the other hand are very friendly and helpful. Infinity pool is spacious and clean, peaceful to relax. Overall good stay, perfect location, but please improve service at the front.

Big shout-out to housekeeping guy Dolal for always maintaining the cleanliness of our room and makes sure the bed is made, towels are changed daily and the minibar is always full. Prompt service . Also shout-out to the cafe staffs. Tinesh, Chef Mugi, Dwi... U guys are all amazing...

The overall hotel experience was excellent. There are two shopping malls nearby, and the hotel’s pool and jacuzzi are great. The room lighting is just right, and the in-room dining is reasonably priced. The bathroom amenities are from Elemis, which is a nice touch. Breakfast was also good with plenty of options. Overall, it was a very pleasant stay.

We booked our stay at the G Hotel from 7/09/25 to 11/09/25 after a recommendation from a colleauge who'd stayed at the hotel during a previous holiday. We were very impressed with the helpful polite staff, always willing to assist with any queries, organised Grabs, private tours on our behalf. The room was spotless and attended to everyday. The pool area was amazing, and open until 10.30pm so to the gymnasium. Cafe and restaurant provide great food and service. The fact it's joined to the Gurney Plaza and a variety of food stores just outside the lobby is a BIG plus and allows for a spot of shopping, a relaxing drink or dinner after a day of sightseeing. Highly recommended and will be staying there again during my next trip to penang.

When we are in penang, we always stayed at the G Kelawai.. This time, we chose to explore the G Gurney.|||| i found the former much more understated, quiet and personal than G Gurney. From the furnishings, colours, ambience, tempo and service, i found Kelawai much more of a quiet luxury than the G. The G Gurney felt like a typical hotel without much difference from say, Sheraton or Holiday Inn. There was no personality as you might as well have checked into any other local hotel.. Same colours, lightining, furnishings, service Represented the G Gurney.. even the visitors at the G gurney was louder and more "tourist-ty". Their sister hotel G Kelawai had that extra refinement.. ||||In my next trip, i will stay back where i feel i am more comfortable

⭐⭐⭐⭐⭐|I would like to commend the reservation team at G Hotel, especially Evelyn, who was extremely helpful with my booking after my flight was canceled several times. She was patient, responsive, and very understanding throughout the entire process, which made a stressful situation much easier to handle.||There are many hotels in Penang, but because of this wonderful hospitality and service, I will definitely choose G Hotel again for my upcoming trip. Thank you for the excellent support and professionalism.

I stayed here for four nights during my first visit to Penang. All the hotel staff I encountered made sure my experience was as pleasant as possible and I enjoyed my stay here. I arranged a car service from the hotel, and upon arrival, a friendly driver was waiting with "g hotel" sign. His friendly smile made me feel welcomed. I needed to stop by ATM machine to get cash and I had difficult time understanding the instruction. He kindly helped me get the cash I needed. Drive to the hotel was smooth without much traffic, he acted as a tour guide during a short ride to the hotel. Check in process was as smooth as was possible. At the front desk, they checked my reservation, and since I booked at the executive floor, they kindly escorted me to the executive floor to process the check in. While the staff at the executive floor processed my check in, I waited at the lounge with a nice cup of tea. I arrived at the hotel at 10:30am and I wasn't expecting any rooms to be available but they quickly cleaned up a room while I waited and gave me a key to my room. Room was not that big but spacious enough. View from my room was beautiful with nice beach. Complimentary soft drink and water was nice. Although I didn't drink any of the soft drink they looked yummy. I wish I had time to try some of the juice. I also missed my complimentary ice cream. I was too full from so many yummy dishes, I didn't have time or appetite for ice cream at the hotel. Staff at the executive lounge was always helpful. They remembered my name and my room number from the day one, and ensured my stay was pleasant and comfortable. I needed to have my business suits dry cleaned on the last day as I was in Asia for two weeks with one carry on suitcase. I needed my suits cleaned before my following week meetings. I asked them about the express dry cleaning service and ensured my clothes are back in six hours. Since I got back to my room earlier than I anticipated on Friday, I changed my clothes and took them for dry cleaning. Two of the staff approached me later on separate occasion to make sure I already sent out my clothes for dry cleaning. I enjoyed working out at the gym every morning. They open from 5am and I was usually the first one to show up. A huge gym with nice view of the ocean from one side and pool from the other. Room temperature was comfortable, plenty of equipment for everyone to use. Wifi was fast and steady. Sometimes staying a hotel you don't get consistent wifi signnal but this hotel's wifi was very strong and I was able to get signal everywhere. I got a lot of work down in my room. On Saturday, my partner joined and we hired a limo service for sightseeing tour from the hotel. It was the same driver picked me up from the airport and he took us around some of the tourist places and we enjoyed learning about Penang history. We also enjoyed nice massage at the spa. We were very relaxed after 90 mins traditional massage followed by 60 mins of reflexology. My partner is picky when it comes to massage and they were able to accommodate whatever he requested. They served nice cup of tea after the massage. I tried their white tea and my partner tried ginger tea. Both were very soothing felt good for my body after long massage. Food here was very good as well. I enjoyed my daily breakfast at the executive lounge. I tired nasi lemek (traditional Malay breakfast) after receiving suggestion from one of the staff. I enjoyed it so much, I ended up eating one everyday during my stay as well as at another place (in Singapore hotel we stayed). They have Japanese restaurant on the 2nd floor and very authentic food, some of the staff were Japanese. They serve some of the traditional food as well as westernized Japanese food, and I enjoyed both of them. The bar at the lobby was good. The lobby is very roomy and I feel comfortable with wide open area. Not much of selection when it came to wine, but we enjoyed decent bottle of wine one night. Limo company staff, bell desk staff, security staff, and everyone I encountered more than twice remembered my face/and sometimes my name and greeted me with very nice smile every time I passed by them. Thank you g-hotel for helping me create very good memory. My work/meeting was successful, the hotel staff made sure my visit to the island of Penang was pleasant, comfortable and enjoyable. I highly recommend g-hotel if you are planning to visit Penang.

Stayed for 3 nights during Chinese new year. Staffs are amazing and they upgraded me to a bigger room with wheelchair access bathroom. I used their wheelchair for the whole time. It's easy access to the shopping mall Gurney Plaza 4 stars because they moved their lobby to level 3 and the ground floor becomes so noisy with many restaurants. Lost its hotel classiness

Great location and easy dining in air conditioned mall next door. Didn't experience the pool or dining in the hotel, but seemed a nice environment

Good location next to Gurney Plaza which has shops, eating outlets and supermarket. A short walk away is Paragon shopping centre with more shops, eating outlets and supermarket. Still good after all these years. Beds are firm. We prefer this as the lobby is spacious unlike G Hotel Kelawai which is just behind G Hotel (the original). Service is not bad too.

No question the best hotel to stay at in Penang. The location couldn't be more convenient. Gurney Plaza and the Paragon are all right downstairs with ample shopping, entertainment and dining options. Right outside the hotel there is a night market with delicious and cheap hakwer food. The hotel itself is modern, upscale and luxurious. The rooms are clean, comfortable and also very modern with its decor. This place isn't cheap by any means but we've stayed at most of the larger hotels in George Town on this strip and this one blows them all away on all counts. Well worth the extra money.

G Hotel is one of the most stylish hotels on the Penang island. It has a fantastic location, right next to the Gurney Plaza shopping centre. Its lobby is really impressive, giving an impression of chic and designer cool. I would highly recommend this hotel for business travellers, or travellers who are looking for comfortable and stylish accommodation on their trip to Penang. As it is rated as a 5-star hotel, rates are slightly on the high side, but you get what you pay for. Service is great, staff are friendly, rooms are spacious - especially the executive rooms. I can vouch for the hotel's staff performance, after staying on multiple times and running an event at this hotel. I couldn't fault the staff one bit. The pool area tends to be quiet especially during off peak travel seasons. Gym is also well equipped. Besides business travellers, which I believe make up a fair portion of their guests, this hotel will make a great choice for staycations or quick getaways.

Aesthetically superlative, tasteful and luxuriant; spacious lobby and rooms; located near a mall and street eateries; staff spoils you with their courtesy, where do they find such people to employ? On the flip side, the G is far away from the Industrial Bayan Lepas area, but that's not the hotel's fault. A great experience. If you work here, you should be proud.