Gek Hong T.
Google
We had a very pleasant stay at g hotel Kelawai, from 4 - 9 Dec. The environment was quiet and peaceful, which made it very comfortable for resting. We especially liked the pool on the top level — it was a lovely space to relax.
The hotel is very conveniently located between two malls and is easily accessible by Grab, which made getting around very convenient.
What truly stood out was the excellent service from the staff. Everyone was friendly and helpful, and I would like to make special mention of Boon, who went above and beyond to assist us. When my family members were down with stomach flu and too weak to walk to the breakfast café, Boon kindly helped to prepare breakfast for me to bring up to them.
The front desk staff was also very understanding and allowed us a half-hour late check-out as my family members were unwell. This thoughtful gesture meant a lot to us.
Overall, awesome service and a hotel I would gladly recommend. Thank you to the team for making our stay comfortable despite the circumstances.