Galeria Melissa NY

Visiting Galeria Melissa at 500 Broadway was a delightful experience! As a fan of unique fashion and art, stepping into this vibrant store was like entering a whimsical world. The highlight of my visit was definitely the ball pit, which brought back a rush of nostalgia and made me feel like a child again. It was a fun touch that added to the playful atmosphere of the store. My dad and I enjoyed browsing through the imaginative shoe designs that reflect creativity and innovation, showcasing Melissa's signature style. Despite having visited their previous location in Soho, the 500 Broadway store felt fresh and inviting, making our day in New York even more memorable. I can't wait to return!

This is my store☺i love love love that it's eco-friendly using recycled materials to make there products and you can also recycle there shoes at there stores. My Shoes size here ten to fit a half size or so larger then usually not sure if that's the case with everyone. Again you can't go wrong with helping out the environment.

One of my favorite shoe stores ever. It always smells so good and the girls are always so sweet. I love that they give out candy at the door. There is a pretty new star room art installation which I visited twice. First time was easier and friendlier. Second time they were a little short and put us on a time limit and claimed we had two minutes but didn't actually time us. They kicked us out after 30 seconds but I'm not holding the store responsible since it was a different guy I never saw before who was rude to us. Overall, the rest of the staff in the store has always been good customer service.

I visited during my NYC trip with my daughter in December 2019. I had to check this place out since my name is Melissa. I was pleasantly surprised to find that I liked the style of their sneakers. I did not make a purchase, but I was on a strict budget.

It's not only a clothing store but an art gallery holding small exhibitions aperiodically, now what's ongoing is the sea of stars in the double-sided mirror room, the reflection and the light make them look gorgeous and dreamy!!! Perfect place for taking unlimited pictures and videos.🤣

Bought shoes. One fell apart completely within an hour. Customer service was prompt kind and overall amazing! I will definitely go shopping there again. Stuff happens. Service great!!!

I love Melissa shoes! I love this store because you can try on and buy them immediately. Sometimes they have more sizes than offered online, they can price adjust if it’s cheaper online, and if you don’t live near the store you can call them and have shoes shipped to you. I prefer domestic shipping versus waiting for the international shipping, plus it’s cheaper.

This place felt like an art exhibit. Awesome store and helpful staff thank you

Such an interesting concept here. They sell recycled shoes. If anyone remembers Jelly shoes this is the ultimate Jelly shoe. Buy them, recycle them at the store and get a discount on your next pair. Zero waste to the environment. Really friendly and informative staff here. Street and lot parking. Free WiFi.

The location is very Instagram friendly. A huge bonus in my book. When we visited, the staffs were very friendly but not very knowledgeable. We bought a shoe that was shown $70 on the tag, but rung up $80. We tried to do a return repurchase to get the correct price but it took 10+ minutes to get it resolved. They don't price match their own online website so that's a bit off. Overall, we got the refund a few days later and everything was resolved. I'd love a location like this to remain in business but just need better training on the staffs

They definitely have a cool set up with an immersive experience. When you come in you're able to wave your arms (or other parts of your body), and the immersive experience happens! Inside the shoes are almost like a secondary part of the story. The walls are filled with different things and in the back there are plants etc that make you feel very welcome! The shoes are made of recycled plastic and very comfortable but I just couldn't bring myself to buy a pair! They are so stylish -thank you to Jason Wu and Melissa collaboration!Everything here was set up like an art gallery! I know they change the inside a lot so I look forward to the next one! It's a beautiful place!

Have been here twice now. Very cool SoHo location for a Brazilian shoe company. My daughter LOVES their shoes, all made from recycled plastic - super stylish "jellies", but in many different styles. Only big problem - one of the pairs of shoes we got (and they are not cheap) broke almost immediately and when we contacted the company's customer service they said shoes bought at retail store cannot be exchanged online, only at the store. We live in Denver and the store is in NY so we now have to wait until the next time we are in NY to return them - if they even will take them back. We have also repeatedly tried calling the NY store and they never answer the phone. They would get five stars if not for this customer service problem.

Would definitely recommend popping into this store if you're in the area. They have an installation room called Paraiso by Natalia Stuyk right now which was really beautiful. It holds 5 people at a time and most people spend probably around 10-15 minutes in the room. The room is filled with mirrors and hanging star-like shapes of many different colors. I've gone twice and it wasn't packed either time including when I went on a Saturday afternoon. I'm honestly surprised in a big tourist area there aren't more people in the room since it's a great Instagram photo opportunity. Maybe people don't know the exhibit is in the store since there are no signs advertising it. Definitely worth a visit if in the area!

I came here on a Monday afternoon. Cute concept store. Definitely limited styles compared to their website. If you like what you see, but haven't visited their website yet. Do it! You'll find many more styles. I understand the importance of having a physical presence, especially in an area like SOHO. It's great for exposure. But I would definitely prefer to purchase from the website. They had a cute installation room up called Paraiso by Natalia Stuyk. A small room filled with sharp-edged iridescent shapes hanging and reflecting light. A beautiful room. The store was nicely designed and organized. A small space, but not overly filled.

Love the store setup and the woman who assisted me was incredibly smart. She brought me different styles that I loved, and different color variations that I didn't even see on the floor. And just as I was debating between one pair vs. two, she said she'd give me 20% off for both - so of course, I was sold! ...happily left with two pairs that I love.

Seriously, does my reviews just get erased? Because I yelped this place last year, when it first opened and how I love the fact it was finally here in the states. BLEH.

Melissa finally opened their NYC flagship last month with surprisingly little fanfare. There were a few magazine write-ups discussing the interior design, but that was about it. When I got back to the city over a month later, it was one of the first things on my to-do list and I could hardly find the address online. So, if you don't know what this Brazilian shoe brand is all about, Melissa is known for it's grown up version of the plastic-looking shoes you had as a kid. Up until now, there were about a dozen stores around the city that stocked a few styles at a time, but never a place where you could find the whole season all at once (except Epaulet which has since stopped carrying any Melissa shoes at all). And since I am a Melissa fangirl, this has always been super tragic for me. I had really high hopes for this flagship store. The best styles generally aren't released in the US, and this would be an easy way to transition into bringing lots and lots of styles in and seeing what sells in this market. Unfortunately, what is available at the store is pretty much what every local and online retailer has already. Sure, it's great to be able to try them on in person, but I could name 3 or 4 stores in the city where you could have done that already. The store itself is gorgeous, that's for sure-- shoes are displayed on glossy pedestals instead of wall shelves, and the whole place is very open, giving it the feeling of a SoHo art space. However, the people that work here left a really sour taste in my mouth. I came in on a beautiful weekday afternoon, and even as the only customer in the whole place, I didn't get a hello or a smile. The space has the tendency to turn cold pretty quickly (white walls, high ceilings) and that was exactly what happened. When one of the girls finally realized that I was actually going to buy something, she feigned interest only long enough for me to take out my credit card. I immediately wished I'd waited to order online. I love this brand and will continue to wear them until Asos and Amazon stop sending them to me. But I don't think I'll be stopping in down here again. If you just want to check out what Melissa is all about and try on a few pairs, it's definitely worth the short walk from Broadway, but if you're looking for a happy shoe shopping experience, try Kaight or Alter.

My husband and I were wandering around in SOHO before going to a concert uptown and I saw the melissa sign. I already own a couple pair of the flats, which I love! I had no idea what to expect, but wow, what a beautiful store. The shoes are showcased like an art gallery. I didn't know they made shoes for kids. I was so tempted to buy a pair for my daughter, but she already had a ton of shoes for the summer. I was torn between sandals and boots, colors, and sizes. The sales representative helping me was so patient and so helpful. She brought everything out for me to try on. I ended up getting silver Gareth Pugh sandals (The style is posted in the photos). I wanted the black ones, but they didn't have my size. I hope the company will make the Riding Special boots for wide calves. I wanted to buy the sandals and boots, but maybe next time. I can't wait to come back! :)

Great store, concept and service. Good flats are tough to come by in this city. These shoes are made of recycled plastic, will forever smell like bubblegum, and are extremely comfortable. I came for the sale a month ago, where everything was 50 percent off, so I bought two pairs. Definitely worth the trip for every NY girl who needs a dressy shoe and is consistently on her feet!

I honestly came in here for the cool decoration display in the store which is created by SOFTlab. Apparently they change displays every few months so it'll be interesting to see what pops up next! The shoes in here were nice and decently priced given the area! The woman behind the counter was very friendly and let me browse comfortably.

I really love this store! The service is wonderful and the store is SO pretty inside. I have three pairs of Melissa shoes and they are all so comfortable and stylish all Jason Wu and Melissa collaboration. Can't wait for the next collaboration and styles!

Finally a Melissa shoes store!!! I have 6 pairs of Melissa shoes and so I know a lot about them. Very comfy and stylish. This store also sells kids sizes.

Nice variety, friendly salespeople. Decent prices. I bought a pair for my sis and they were giving away a free pair. Score one for me! They also have a 30 day return policy. The store was nice and clean and they more shoes in the basement.

Nice store, great shoes, friendly salespeople. I made a point to come here on my trip to New York and I am very happy with my new shoes! Sizing does vary a little bit from style to style so it was nice to be able to try the shoes on in person. The only thing that I found kind of strange is that even with the ample display space in the store, they don't put out all the available colors for each style, so the salesperson would have to tell me, oh, this is also available in gold and silver and blue and green and maroon and so on. It would have been nice to see it all out there on display; I may have ended up buying more than I did. However, once the associate saw the styles I was interested in, she did a good job bringing out other possibilities for me to try on. In addition to two pairs that I had already seen online, I got two more pairs that I would never have bought online, but are truly beautiful in person. I wish there was a store in Seattle! ps- For those who don't know melissa shoes, they are made of plastic, but don't necessarily look like it; like artsy jelly shoes. I love it in the summer time because I can walk into the water with them on!

Don't buy from this organization. We bought on-line for two shoes. They sent us the wrong shoes. Then, when we returned the shoes with us paying shipping out-of-pocket. Then they sent us the wrong shoes again. When we called the customer service and they agreed to refund the shipping cost, they later refused to honer that promise and not giving us our full refund. We are still not getting our money back and is planning to contact the attorney general's office for assistance.