The location was great and air conditioning too. However, the shower was clugged (we told the reception with no improvements) and the shower holder was broken. We were in room 5. Not that bad but clearly not as good as we expected.
Thomas Simms
Google
Great view of the park!
Everything was just fine except the parking situation. When leaving, you have to use the remote, drive out, find a place for your car, then go back in to drop off the remote. It would be nice to have a little lock box outside for that. I was afraid I would lose my GPS when I left my car to return the remote, so I left the car running and open and worried that someone may have driven away in it.
122petrab
Google
"Great location, clean, tidy room, very friendly staff, reasonable price." Dogs are welcome. All important locations are nearby, the internet is fast, the TV works and has many channels, the bathroom is clean and spacious enough. Very nice
662aydana
Google
The pillows are the LEAST fluffiest I've ever had. No joking btw. What we slept on can't be called a pillow and even the bed. As a hotel, you have only one job: providing a comfortable sleep and proper shower to your guest. And Gloria failed in both. ||Shower head was broken, the bed is hilariously uncomfortable and pillows are in the size of 'non-existence'. ||We stayed 9 nights and no cleaning is provided to the room during our stay. They have 'cleaning only once in two days' policy which is totally fine. But I suppose the cleaners only come in the early morning and if you are in the room, you miss your opportunity for the rest of your stay. It is like a game I would say. ||Okay just to be fair, location is perfect. You are in city center and bus station 12 min walk which makes everything easier. ||And second point to be fair, the ladies in reception was always kind and helpful. That's all.
deborah29570
Google
Rooms are basic but clean and the bed is comfortable.|We have been there in August with the family and we had to book 2 rooms with air conditioning (as stated in the website).|Unfortunately in one of the two room air conditioning did not work and considering the hot whether in August period this was hardship to bear.|I was disappointed because, despite they knew, they did not advise at the time of check in nor arrange to have fans to mitigate the problem . They anyhow provided 2 fans quickly later but our stay was not pleasant as could have been.| The position is good as well but I guess all places are ok considering Lubiana is a very small city.|The staff is ok even if “customer care” is not one of their strength 😊
SandyM145
Google
No customer service! Bed 12”off floor. Never in 50 yrs of travel have I seen such a low bed. Husband has leg issues but works best he can. Receptionist, Ennis, tried hard to help us and added an air mattress on top of the bed. We agreed to give it a try but husband ended night in chair. Horrible night, terribly uncomfortable. We always try to book at local hotels to support the economy but we were forced to move for the next 4 nights. We booked on line at no refund according to Manager and she refused refund for unused nights. No budging on ‘rule’. |Also you need to know that this “Rooms” are only on second level of building shared with offices and apartments with a dark old dingy access stair, no elevator. Bedding and towels need updating as well. Price for area seems midrange but accommodations definitely on cheap side |Would not recommend. Please note receptionist Ennis tried hard and was courteous.
SK15
Google
Our stay at Galeria was perfect. The apartment was very spacious and clean. Huge comfy bed and great view of the street below outside our window. It was a nice quiet area, but also very close to the city centre. The main restaurants and walking strip were just 5 minutes away. Our room was cleaned every couple of days and they gave us fresh, clean towels. Would absolutely come back here, thank you for an amazing stay!
Francesco Cavallaro
Google
Nice and quiet stay in a very nice position and neighborhood, perfect to visit the beautiful Lubiana. Everything is very close. The staff was very kind and helpful...and also friendly, thank you 😘 Hvala