Galleria Midobaru

Beppu was one highlight of our trip to Japan. I say “one”, as there were many. And while we did not do too much in Beppu itself, we used it as a base to get to interesting areas around Beppu.|First off, the hotel was very interesting brutalist textured concrete art experiment of a hotel. A hint of squid game in terms of the stairs going everywhere. It was somewhat up the hill/mountain above the city, with good views, lots of little reflecting pools and art scattered around the hotel. It went for a somewhat “High” concept, rather than just being rooms.|Unfortunately, our first room on the first floor was musty. It appeared to have not been aired out, leaving us with a bad impression. And overall, the first-floor rooms have a view, but not as good. On the first floor you will see some pipes, some small trees, and somewhat still see the city in the valley.|We worked with the staff and upgraded ourselves to a second 2nd floor king room (it was crazy effort, but they went over the top eventually).|The room itself was great. A large room with a floating sink island in the room itself, a lounger, little table and a geothermal hot tub in enclosed glass on deck, with shower between indoor and outdoor. It had a bit of an Iceland vibe.|The tub was great, but glass hard to see through as years of condensation and fog left it a little hard to see. That said, it was hot, continuous flow and just private enough. The rest of the deck was pretty large and had chairs. A nice place to look out over the city.|The room just felt good to be in. I think it had a large super king bed. Reasonably comfortable. The toilet stall was interestingly small and dark, but had the Japanese super toilet. All good.|Despite the trouble in moving rooms, the hotel seemed to take customer service seriously, even if first line staff are not empowered to do anything it would seem. They wrote us a letter, acknowledged my wife’s birthday with a little treat, and provided a non-alcoholic welcome drink and went out of their way to take our picture (bad framing lol).|We asked for an in room early massage which unfortunately, they were not able to get the people doing it at that time. No real fault of theirs, although perhaps it does indicate the staff again, have less awareness of what can or cannot be done.|We did eat at their restaurant one night and it was very nice, we were very happy with it, although I recall the opening hours were a little limited as they had to squeeze us in at the very end of the day after we got back form our journeys and we were the last people in the restaurant. And it was not that late, maybe 8 pm.|Ordered take out and they got fried chicken confused with fries. Then much confusion about fixing the mistake. Funny|They seemed to take customer service seriously, with very friendly staff in the restaurant and a genuine interest in helping (once I think we got through to the management). They even mad a suggestion for a good Sushi restaurant in the city and helped us with a shuttle to the train-station that was walking distance. There was free parking|Overall, we very much liked this place, and would go back, however, would definitely book/request a higher room.

Extremely beautiful hotel with stunning views of Beppu. The design is sleek and modern, with unique artworks placed throughout the property. Our room had a private onsen bath overlooking the city—absolutely gorgeous—and the balcony was just as stunning. Breakfast was fantastic as well, and they were able to provide gluten free options. We can’t say enough good things about this hotel and were genuinely sad we could only stay for one night.

This resort is amazing! From the unique architecture to their services are absolutely fantastic. We stayed on the 4th floor which was looking onto the beautiful townscape and coastline of Beppu. With real hotspring introduced to the bathtub in private room, it felt very special. We had some of the most amazing meals in Kyushu there during our 2 night stays. The staff was friendly, helpful, and professional. If you want to have the most unique onsen experience in Beppu, Galleria Midoharu is the place to go! Thanks for making our stay in Beppu so memorable!

I cannot say enough good things about this hotel. It might be my favourite place I've ever stayed. The building itself is absolutely stunning. We probably spent an hour just walking around taking pictures. Such a cool space and a fantastic view of Beppu and the sea. So relaxing to watch the view change as the sun sets. Great sunrise from the balcony too if you wake up early. Our room was huge and very well appointed. All rooms have their own bath with a view. Room service was tasty and very welcomed because all we wanted to do was relax in our room. Staff are incredible. So nice and helpful. All in all this place is excellent value and I'd stay here again in a heartbeat.

Our stay at Galleria Midobaru was one of the highlights of our trip to Beppu. The rooms were spacious and beautifully designed, and the private onsen that opened up to a balcony with an unbelievable view of the city was truly unforgettable. The room had everything we needed for a comfortable and relaxing stay. There is a private onsen in each room that opens up to an ultra-private balcony area. Every room has incredible views of Beppu city. The hotel’s location was also great—just a short 10-minute walk from another wonderful onsen we visited. We added breakfast to our stay, and it was definitely worth it. The buffet, with its fresh bread, salads, and coffee, was the perfect way to start the day. We also tried both the course dinner and the à la carte dinner, and both were absolutely amazing. What made the experience even better was the staff. Everyone was kind and professional, and two people in particular stood out. One young man (whose name we unfortunately never learned) helped us at check in and and was very helpful. Also a very special thanks to Wakana was incredibly patient and kind helping us at check out. Her English is so wonderful; I was only sad that my Japanese is still developing so I could express how much of a great time we had. Overall, it was peaceful, luxurious, and one of the most relaxing places we’ve ever stayed. Highly recommend Galleria Midobaru to anyone visiting Beppu.

I'm giving this place 5 stars just because the hotel itself is amazing. You are staying in a giant work of art and the rooms are great. The staff is friendly and very helpful also. The location is a bit outside of the main part of and makes going out a little challenging but not a problem of you don't plan to leave much. They have something like room service where you can order food but only for specific limited hours and it doesn't get delivered to your room so I don't get the point. The food here is pretty good though.

This hotel in Beppu has received much hype and after staying here for two nights; this's my honest review. What I like: - large spacious room with in-room private onsen and great view - very quiet - beautiful architecture like staying in an art gallery - provided a lot of amenities (pajamas, skincare, cleansing, cutlery, tea & coffee dripbag) - have smart TV, bluetooth speaker, cleaning robot - breakfast room also offers a very great view and very good breakfast - helpful staff, fluent in English, able to accommodate every languages I believe. What I wish could be improved/ what to be aware of before booking; - my room's condition seems to be a little bit run down (stained counter, floor, bathroom floor) possibly due to the material used. It's clean but doesn't look neat or feel 'sparkly clean'. Other room could be different tho. - smell like sulphur - the water in the onsen is always extremely hot and to cool it down needs about 5+ minutes. Just a little bit inconvenience compared to other premises we went to which the temp always feels just right. - located uphill which is quite some distance from Beppu city center and would suggest staying here only if you're driving Overall, it'd be perfect if you are bored staying in ryokan and want to try a more modern style hotel with beautiful architecture.

I had a pretty easy time checking in and out, which was great. The hotel is about a 10-minute drive from the city, so it’s not too bad if you have a car. However, I found the laundry situation a bit frustrating—there was only one machine, and it wasn’t very convenient. The room could have been cleaner, too. I noticed some handwriting on the window that really shouldn’t have been there. Plus, the air conditioner was dripping water, and it ended up making my luggage wet. Overall, it wasn’t the best experience.