Galleria Midobaru

I generally hesitate to write reviews as a foreigner in Japan, since there’s so many great reviews already, and I want to respect Japanese spaces that may be trying to attract more locals, but I just had to say this was the best hotel I’ve ever experienced. We had horrible horrible luck trying to get to Kyushu, stuck on the trains/shinkansen for 24 hours due to severe weather delay, and the staff was so accommodating to us. Coming to this resort after busy days in Tokyo/Kyoto and being stuck on a train felt like an oasis. All the detail to the whole building and each room is stunning. So artful and beautiful. The in-room onsen was elite. The view was elite. The food was elite. The room was immaculate. They assisted us in so many amazing ways. Would 100% come back to stay here if we return to Beppu. So thankful to the entire resort and staff for making an outstanding stay. Did not have any issues with traffic or noise contrary to other reviews, it was very quiet and private. We were supposed to have a car (had to abandon due to itinerary changes and weather delay) and were too tired to walk to bus stop everyday so we took taxi very easily. I’ll think about their in-room onsen for the rest of my life and secretly wish I had such a beautiful granite tub like theirs.

I had a pleasant stay at this hotel, and a few highlights truly stood out. First and foremost, the **service was excellent**—it’s rare to find a hotel that goes the extra mile by providing you additional towels and coffee and tea , even when room service isn’t required. Such attention to detail is genuinely appreciated. The **in-room hot spring experience** was a unique and delightful feature. The hot spring water flows continuously into your bathtub, allowing you to enjoy it whenever you please. The view from the room was breathtaking, making the experience even more special. However, it’s worth noting that the sulfur content in the spring water might leave a slight sulfur smell in the room, even with the washroom doors closed. Additionally, the shower area was a bit too dark for comfort, and the room could benefit from having more multiple plug sockets for travelers. Breakfast was another highlight of the stay—**delicious and satisfying**. You get to choose a main dish from the menu, accompanied by a semi-buffet selection of fresh salads, fruits, cold cuts, and drinks. It was a great way to start the day. There was also **ample parking space**, which made it convenient for those driving to the location. Given the hotel’s less accessible location for public transport, driving is highly recommended. As a bonus, there’s a 24-hour supermarket just a 6-minute drive away, ensuring that late check-ins won’t leave you worrying about dinner options. Overall, it’s a lovely place with unique features and thoughtful service. I’d recommend it to those looking for a relaxing getaway with a hot spring experience!

The atmosphere was very relaxing and chill — perfect for couple and a group getaway. The staff were friendly and very helpful throughout our stay. One little thing - the bathroom door of this room type is somehow translucent sliding door, no lock, which can be a bit uncomfortable when staying with a group. A normal one would offer more privacy. Overall, a great experience!

Honestly had an amazing experience here at this fancy 4-star hotel. It was a bit of a long trip for me from Fukuoka to this hotel in Beppu but it was so WORTH IT!! The nearest bus stop is a grueling 12-13 minute walk if you want to traverse to yufuin or beppu station. The bus only comes EVERY HOUR. I believe it only comes around 8:30 am, 9:30 am 10:30, etc… sometimes it’s late/delayed. I can’t even describe the feelings I had, you would have to experience it yourself. Such a great time at the hotel! Although the hotel does give creepy scary vibes if you were to walk around and explore with a little quest card mini-game they give you. Staff was extremely helpful and friendly. The guy and girl receptionist that helped me on April 23, 2025 afternoon shift - so glad I met them. Thank you for providing me with an opportunity to stay at this hotel :) I would definitely come back again. I have a lot more photos which I’ll come back and add later!

Whilst there was some initial confusion about specific arrangements, Maria was able to help address our concerns promptly. She was attentive to our needs at check-in and provided various amenities to make our stay with a toddler more pleasant. Wishing her the best as she moves to Terrace Midobaru. Rooms are great - this our second stay. Though we are reminded that the hotel needs to consider blackout curtains given its facing.

We stayed three nights in this hotel which was simply incredible, both for the very comfortable room and the private onsens with a superb view. We especially want to warmly thank Maria who helped us throughout our stay: she booked the ferry for us which was entirely in Japanese and incomprehensible to us and even gave us her personal mobile number so that we could book the ferry. When we left she was unfortunately not there but left us a lovely letter with lots of stickers. Thank you again for your help Maria, you were amazing and adorable 💜

Definitely classic case of form over function. 6am and the light starts coming in with no blockout blinds or way of blocking out external light. Do not book if you are sensitive to light. View is great but it is just above the highway with very bad acoustic qualities, be ready to hear all heavy and loud vehicles that come past. At $1200 for 2 nights, you would at least expect the ability to have blockout curtains . Room is great and well appointed, hotel itself is designed for great form but impractical.

The hotel design is very unique, and the room planning is outstanding, offering large and comfortable spaces for both sleeping and general relaxation. The private onsen has 2 large glazed doors that open directly to the private terrace, plus a full width and height glazing, enabling the feeling of enjoying an external onsen.The staff can communicate well in English and is very friendly and helpful. The one observation that the hotel management can review is on the lighting in the luggage space, it is sensor operated, as one needs to organize the luggage for sometimes, the short duration of lighting on is not sufficient for the packing, please consider having the lighting be changed to manual operation. Otherwise, well done.